See all properties
Save

Sleepy Hollow Hotel

3.5 star property
Suburban hotel with 24-hour fitness centre and sauna
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sleepy Hollow Hotel

Lobby
Breakfast and dinner served, American cuisine
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool, open 9:00 AM to 11:00 AM, pool loungers
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included
  • Breakfast available
The price is NZ$257
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
455 S Broadway, Tarrytown, NY, 10591
  • Lyndhurst Mansion
    ‪15 min walk‬
  • Tarrytown Music Hall
    ‪2 min drive‬
  • Pierson Park
    ‪4 min drive‬
  • White Plains, NY (HPN-Westchester County)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Garden View (Two Double Beds w/ Garden View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Garden View (Two Double Beds w/ Garden View)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Two Double Bed w/ Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Two Double Bed w/ Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed (Governor's Suite)

Executive Suite, 1 King Bed (Governor's Suite)

Executive Suite, 1 King Bed (Governor's Suite)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (The King Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (The King Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Patio (The Patio Double)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Patio (The Patio Double)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Standard King)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Two Double Bed w/ Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Two Double Bed w/ Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Patio (The Patio King)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Patio (The Patio King)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (King Bed w/ Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Accessible (King Bed w/ Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (King Bed w/ Garden View)

Combined shower/bathtub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Garden View (King Bed w/ Garden View)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Junior King Suite)

Junior Suite, 1 King Bed (Junior King Suite)

Junior Suite, 1 King Bed (Junior King Suite)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds (Standard Double)

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 2 Double Beds (Standard Double)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Junior King Suite Deluxe)

Junior Suite, 1 King Bed (Junior King Suite Deluxe)

Junior Suite, 1 King Bed (Junior King Suite Deluxe)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Tarrytown House Estate on the Hudson

Pool
Pet-friendly
Parking included
Free WiFi
3.9 out of 5, Good, (1004)
The price is NZ$490
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Tarrytown House Estate on the Hudson

About the area

Tarrytown

At Sleepy Hollow Hotel you'll be within a 30-minute stroll of Lyndhurst Mansion and Washington Irving's Sunnyside. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Hudson Steakhouse & Bar, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, sauna and pool loungers. 30000 square feet (2787 square metres) of event facilities include 15 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:30 AM. .With a stay at this Tarrytown hotel, you'll be 3.2 km (2 mi) from Governor Mario M. Cuomo Bridge and 4 km (2.5 mi) from Kykuit.

What's nearby

  • Lyndhurst Mansion - 15 min walk
  • Tarrytown Music Hall - 2 min drive
  • Tarrytown Lighthouse - 5 min drive
  • Sleepy Hollow Cemetery - 5 min drive
  • Kykuit - 9 min drive

Getting around

  • Ossining Station - 13 min drive
  • White Plains, NY (HPN-Westchester County) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Bakehouse Of Tarry - ‬3 min drive
  • ‪Nikko - ‬18 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Goosefeather - ‬3 min drive

About this property

Sleepy Hollow Hotel

Suburban hotel with 24-hour fitness centre and sauna
Sleepy Hollow Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sleepy Hollow Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Tarrytown hotel.

  • 1 building
  • 246 guestrooms or units
  • 2 levels
  • Conference rooms
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1961
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sleepy Hollow Hotel offers 246 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hudson Steakhouse & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (30,000 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 3 2024 to February 28 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 25 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9:00 AM to 11:00 AM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

DoubleTree Hilton Hotel Tarrytown
DoubleTree Hilton Tarrytown
DoubleTree Tarrytown
Hilton DoubleTree Tarrytown
Hilton Tarrytown
Hilton Tarrytown DoubleTree
Tarrytown DoubleTree
Tarrytown DoubleTree Hilton
Tarrytown Hilton
Tarrytown Hilton DoubleTree
Doubletree By Hilton Tarrytown Hotel Tarrytown
Doubletree By Hilton Tarrytown NY - Westchester County
DoubleTree Hilton Tarrytown Hotel

Frequently asked questions

What is the cancellation policy at Sleepy Hollow Hotel?

Sleepy Hollow Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sleepy Hollow Hotel?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Sleepy Hollow Hotel on 3 Mar 2025 start from NZ$256.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sleepy Hollow Hotel?

Yep, Sleepy Hollow Hotel has a free self car park.

Are there any beaches close to Sleepy Hollow Hotel?

The closest beach to Sleepy Hollow Hotel is Nyack Beach State Park (7.8 km).

Does Sleepy Hollow Hotel have a pool?

Sleepy Hollow Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 11:00 AM. The swimming pool will be unavailable from December 3 2024 to February 28 2025 (dates subject to change).

What makes Sleepy Hollow Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sleepy Hollow Hotel.

Is Sleepy Hollow Hotel family-friendly?

You bet! With amenities such as children's meals and an indoor pool, it's no surprise that Sleepy Hollow Hotel is a hit with families.

Does Sleepy Hollow Hotel serve breakfast?

Sure does, full breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sleepy Hollow Hotel?

No, Sleepy Hollow Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sleepy Hollow Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sleepy Hollow Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sleepy Hollow Hotel?

No, only service animals are allowed.

Sleepy Hollow Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 272 out of 1003 reviews" "
Rating 8 - Good. 209 out of 1003 reviews" "
Rating 6 - Okay. 199 out of 1003 reviews" "
Rating 4 - Poor. 152 out of 1003 reviews" "
Rating 2 - Terrible. 171 out of 1003 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel for location needs some updates
The pool was being renovated which was really sad for our kids. The JCC next door did offer pool services for a fee and very small windows of time so we didn’t get to use it. The ice machine was broken so walked all over the hotel to go to the one that was working. Overall it was nice and I think some updates would make it better. We were there for Halloween stuff and it was a good location to sleepy hollow just a lot of traffic. Our toilet ran alllll the time too and when we flushed the toilet it made a VERY loud noise. Some updates would be great.
Stayed 2 nights in Oct 2024

6/10 Okay

robin

Travelled with group
Liked: Cleanliness
It looks much fancier online. Things were paired back/cost cutting. No acceas to food, restaurant is not open. No phone in the room etc
Stayed 4 nights in Oct 2024

8/10 Good

Rhonda L.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms.
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, amenities
I did not get a patio room like a booked and prepaid for but the stay was not bad for one night. The pool was closed as well for renovations
Stayed 1 night in Oct 2024

4/10 Poor

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we checked in (10/25 Friday) we were told that they would be closing the roads at 4pm because they were having a block party but the hotel was in walking distance so we shouldn't take our car. Confused because it is usually only Saturday night so We asked, both tonight and tomorrow night? They said yes both nights this year. I have a hurt knee and the walk took us 40mins, the road never closed and we could have easily taken our car. The breakfast was scrambled eggs, sausage, potatoes, bagels and fruit, no yogurt, no cereal, less than what you usually get at a complimentary buffet. Not impressive and not worth the $20pp.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Stayed 1 night in Oct 2024

2/10 Terrible

Arely

Disliked: Cleanliness, staff & service, property conditions & facilities
Lobby is very modern and clean even smells good but once you get up to the rooms there’s crumbs and stains everywhere. Had an issue come up and i couldn’t get in touch with the main lobby assistants. The overall rating is a lie I recommend reading the reviews. The only thing I was looking forward to was the bar but the drinks are overpriced. Overall it wasn’t a great stay but I’m glad I only stayed one night
Stayed 1 night in Oct 2024

10/10 Excellent

lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean, staff friendly, easy access from highway
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. The hotel is nice but definitely older and could use a little updating or at least restoration. One complaint we did have was that while it was really convenient and a definite upgrade to have Chromecast available we would frequently get kicked out and back to the hotel main page that would freeze or not work correctly. We couldn’t even watch it on our last night which was frustrating.
Stayed 3 nights in Oct 2024

8/10 Good

Matt

Stayed 1 night in Oct 2024

6/10 Okay

Jeff

Stayed 1 night in Sep 2024

6/10 Okay

Carol

Liked: Staff & service
We were disappointed with the lack of warmth in the lobby. We were expecting to Find the orange Lightning and fall Decor that we found in 2019, in fact, that was the reason that we were determined to stay in this hotel as it would compliment Our other actibiyies while there. Instead we found bright White Lightning that felt as though we were in a cafeteria. The additional seating arrangements were great however, they did not go well with the rustic, cozy Decor of the lobby itself once again. The restaurant once again was not What I remdmbered, it too felt bare and was only open for short periodo of time. I remember the bar being open at least until 12 the last time I was there, but now it clised at 10. People Coming back from their scrivitela might want a night cap upon their return as did we. Those two ameneties would have been a wonderful addition given that this is a time when the hotel attratcts a lot of visitors due to the ongoing events in the area. Lastly, the elevator was not working and this Made it difficile for people with certain disabilitoes.
Stayed 2 nights in Oct 2024

4/10 Poor

Bryant

Poop
Stayed 1 night in Oct 2024

6/10 Okay

Ritch

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Sleepy Hallow showing its age.
The hotel is showing its age. The furniture is a bit shabby. Old style bathroom facilities with the sink in the room with the toilet. The TV had a hotel wide issue selecting channels for a few hours (not weather related). There would be a charge to get a microwave in the room. Desk personal were not friendly or helpful. We requested a late checkout (1.5 hour) due to a doctor changing the time of an appointment. When I called the day of the reservation, I was told that the desk could determine if we could get the late checkout when we checked in and they could not answer the question over the phone. When we checked in we were informed there would be a charge.
Stayed 1 night in Oct 2024

6/10 Okay

Shari

Stayed 2 nights in Oct 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Corey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

kaylei

Liked: Staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Richard

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool and elevator out of order. Would have liked to know before booking. No heat in room and toilet didn't flush completely. Had to change rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic beds, great rooms,, long walk to your room
Stayed 2 nights in Sep 2024

8/10 Good

Conner

Travelled with group
Liked: Cleanliness, staff & service, amenities
I was surprised by how many things went wrong with our room. The toilet wouldn't flush, we couldn't get the TV to work. Half the time our rooms keys wouldn't work. The face of our entertainment stand was covered in God only knows what. Our room was either 66 or 74 degrees, no rhyme or reason. Lastly, the windows were kind of just open. But the hotel itself is very pretty. The breakfast buffet was well worth the 20$ and the hotel is right in the thick of everything. I would stay again, even though I felt over charged for the room.
Stayed 2 nights in Oct 2024

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Kim

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great staff
Someone messed up my room. I booked a Garden double in July and came into the hotel early on check in. My room was confirmed at that time and I said I would come back after 4pm because I refused to pay the ridiculous fee of $50 for early check in. When I came back my reservation had been moved to the day of check out and my room rented to another. The hotel was full and the Desk clerks Gregory and Arion were able to get a room that had been out of service ready for us. If not for them our weekend could have been ruined.
Stayed 2 nights in Oct 2024

2/10 Terrible

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No Advance Warning that Services Unavailable
The hotel did not tell us in advance that the pool would be unavailable during our stay. Nor did they give us any warning that they would not be serving dinner on the night of our arrival. We particularly booked this hotel in order to have dinner prior to leaving for the Pumpkin Blaze on Friday evening. Most disappointing.
Stayed 1 night in Oct 2024

4/10 Poor

Carrie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hopefully the new renovations help
The front desk bar and bistro workers we all very pleasant. The room was not super clean. The lights and tv remote were dirty. There was very little hot water for showers. And the vent/fan in the bathroom didn’t work and was also falling out of the ceiling
Stayed 2 nights in Oct 2024