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Town and Mountain Hotel

2.5 star property
Hotel in Whitehorse with 24-hour front desk and bar/lounge

Photo gallery for Town and Mountain Hotel

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Standard Double Room, 2 Double Beds
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
401 Main Street, Whitehorse, YT, y1a2b6
  • Midnight Sun Gallery & Gifts
    ‪3 min walk‬
  • Kwanlin Dun Cultural Centre
    ‪5 min walk‬
  • Yukon Visitor Information Centre
    ‪7 min walk‬
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

About the area

Whitehorse

At Town and Mountain Hotel you'll be within steps of Old Log Church and Midnight Sun Gallery & Gifts. Highlights at this hotel include free self-parking and a bar/lounge. .This hotel has free WiFi in public areas and a 24-hour front desk. .Sights within a 15-minute walk of this Whitehorse hotel include Kwanlin Dun Cultural Centre and North End Gallery.

What's nearby

  • Midnight Sun Gallery & Gifts - 3 min walk - 0.3 km
  • Kwanlin Dun Cultural Centre - 5 min walk - 0.4 km
  • Yukon Visitor Information Centre - 7 min walk - 0.6 km
  • S.S. Klondike National Historic Site - 10 min walk - 0.9 km
  • SS Klondike - 13 min walk - 1.2 km

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 7 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Woodcutter's Blanket - ‬8 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪A&W Restaurant - ‬16 min walk

About this property

Town and Mountain Hotel

Hotel in Whitehorse with 24-hour front desk and bar/lounge
Town and Mountain Hotel offers its guests an ATM. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this Whitehorse hotel.

  • 30 guestrooms or units
  • Front desk (24 hours)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
Town and Mountain Hotel offers 30 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Satellite televisions are provided. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 1 November 2024 to 30 September 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Town Mountain Hotel Whitehorse
Town Mountain Hotel
Town Mountain Whitehorse
The Town And Mountain Hotel Whitehorse, Yukon, Canada
Town and Mountain Hotel Hotel
Town and Mountain Hotel Whitehorse
Town and Mountain Hotel Hotel Whitehorse

Frequently asked questions

What is the cancellation policy at Town and Mountain Hotel?

Town and Mountain Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Town and Mountain Hotel?

Yep, Town and Mountain Hotel has a free self car park.

Is there a free airport shuttle available at Town and Mountain Hotel?

No, Town and Mountain Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Town and Mountain Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Town and Mountain Hotel?

No, pets are not allowed.

Town and Mountain Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 290 reviews
Rating 8 - Good. 127 out of 290 reviews
Rating 6 - Okay. 57 out of 290 reviews
Rating 4 - Poor. 35 out of 290 reviews
Rating 2 - Terrible. 15 out of 290 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

10/10 Excellent

Devin

Stayed 1 night in Oct 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with big bed. There is no secure room where you can leave your bags after checkout if you can't take them with you at that time. On our last day of orinional stay, we needed to extend our stay by one night and managed to get it a lot cheaper by rebooking by expedia.
Stayed 1 night in Sep 2024

8/10 Good

Cynthia Yeates -Ayton house

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room. Could have been a little cleaner as shower drain was full of hair. As clearly advised prior to booking, there are no lifts so be prepared to carry your bags up the stairs.
Stayed 2 nights in Sep 2024

6/10 Okay

Nicholas

Liked: Staff & service
I’d actually give it an extra half star. Good location. Parking in back is tight for a bigger vehicle. Has a bar and restaurant.
Stayed 1 night in Sep 2024

6/10 Okay

Lois, Calgary

Travelled with partner
Liked: Cleanliness, staff & service
Older property, but clean and beds were comfortable. Needed fan to keep room cool, even though heat was off. Would be nice to have towel racks in bathroom. Staff was VERY helpful and pleasant - thanks to all!
Stayed 4 nights in Sep 2024

4/10 Poor

Raz

Disliked: Cleanliness, amenities, property conditions & facilities
There were puke stains all over the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Katia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby is an Off-sale liquor store as well as the hotel registration. Liquor sales don’t end until midnight and the parking lot is very sketchy with the people coming to buy liquor. There is no elevator and the room was on the third floor.
Stayed 1 night in Aug 2024

8/10 Good

STANLEY

Business traveller
Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Aug 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get more tv channels.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so kind, helpful and amazing. We had a great time .
Stayed 1 night in Jul 2024

6/10 Okay

Sylvain

Stayed 9 nights in Jul 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was the definition of a "seedy hotel". As other reviewers mentioned the place does smell bad. I was afraid to sleep under the sheets and fortunately had a sleeping bag with me on the trip. Slept in it on top of the bed.
Stayed 1 night in Jul 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Long in the tooth
The people were super nice but the room had a pretty strong smell. The febreeze didn’t mask it. All the soft furnishings- drapes, carpet, chairs, beds need to be replaced.
Stayed 1 night in Jun 2024

10/10 Excellent

Russell

Stayed 1 night in Jun 2024

2/10 Terrible

Mike

Liked: Amenities
Location and friendliness
Stayed 1 night in Jun 2024

8/10 Good

Palma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lisa, Sparwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

John

Travelled with group
Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, room comfort
Friendly, Clean & Quiet
The hotel is old and in need of remodeling, but clean. There is no elevator. My room was nice and clean. One thing I noticed was as old as the carpet was, it didn't make my socks or feet black, the carpet didn't feel clammy. Despite being on a corner, the hotel was quiet. I was concerned with the lack of street parking and having to park my car in the tight alley. I had a comfortable night's rest.
Stayed 1 night in Apr 2024

6/10 Okay

george

Stayed 1 night in Apr 2024