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Dreams Curacao Resort, Spa & Casino - All Inclusive

4.5 star property
All-inclusive Willemstad property in Piscadera with 7 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Curacao Resort, Spa & Casino - All Inclusive

3 outdoor pools, pool cabanas (surcharge), pool loungers
Restaurant
Free beach cabanas, beach umbrellas, beach towels, beach volleyball
Exterior detail
Premium bedding, free minibar, in-room safe, desk

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet-friendly
  • Bar
  • All-inclusive
  • Gym
  • Pool
  • Room service
The price is NZ$833
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
John F. Kennedy Boulevard, Willemstad, 2133
  • Curaçao Museum
    3 min drive
  • Sambil Curaçao
    4 min drive
  • Curaçao Medical Center
    4 min drive
  • Willemstad (CUR-Hato Intl.)
    11 min drive

Room options

View all photos for Deluxe Island View Double

Premium bedding, free minibar, in-room safe, desk

Deluxe Island View Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Island View King

Premium bedding, free minibar, in-room safe, desk

Deluxe Island View King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Presidential Suite King

Preferred Club Presidential Suite King

Preferred Club Presidential Suite King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Deal of the Day

Premium bedding, free minibar, in-room safe, desk

Deal of the Day

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Deluxe Ocean View Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Partial Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Deluxe Partial Ocean View Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Premium bedding, free minibar, in-room safe, desk

Deluxe Ocean View King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Deluxe Ocean View Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Deluxe Ocean View King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool View King

Premium bedding, free minibar, in-room safe, desk

Deluxe Pool View King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Mare Premium Beachfront Bungalow King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Mare Premium Beachfront Bungalow King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool View Double

Premium bedding, free minibar, in-room safe, desk

Deluxe Pool View Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Mare Beachfront Bungalow King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Mare Beachfront Bungalow King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Premium bedding, free minibar, in-room safe, desk

Deluxe Partial Ocean View King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Free bottled water
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Double Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Sea View

Premium bedding, free minibar, in-room safe, desk

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite With View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium With Sea View

Beach/ocean view

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Deluxe With Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Deluxe With Panoramic View

  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Double Room Deluxe With Beach View

  • Sleeps 2
  • 1 King Bed

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With Pool View

  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Deluxe With Pool View

  • Sleeps 2
  • 1 King Bed

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton

On private beach
Pool
All-inclusive
Spa
3.8 out of 5, Good, (1033)
The price is NZ$830
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton

About the area

Willemstad

A luxury stay in Willemstad awaits you at Dreams Curacao Resort, Spa & Casino - All Inclusive. You'll be 2.9 km (1.8 mi) from Curaçao Museum and 3 km (1.8 mi) from Sambil Curaçao. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Dreams Spa by Pevonia® can include massages, body scrubs and facials along with reflexology and mani/pedis. With 4 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the free kids' club, gym, kids' swimming pool and pool cabanas. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .Within a 15-minute drive of this 4.5-property class Piscadera property, attractions include Blue Bay and Curaçao Sea Aquarium.

What's nearby

  • Curaçao Museum - 3 min drive
  • Sambil Curaçao - 4 min drive
  • Renaissance Shopping Mall - 4 min drive
  • Blue Bay Beach - 8 min drive
  • Blue Bay - 9 min drive

Getting around

  • Willemstad (CUR-Hato Intl.) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Netto Bar - ‬5 min drive
  • ‪Pirate Bay - ‬5 min walk
  • ‪Topogigio Snack - ‬3 min drive
  • ‪Infinity Beach Bar & Grill - ‬4 min drive

About this property

Dreams Curacao Resort, Spa & Casino - All Inclusive

All-inclusive Willemstad property in Piscadera with 7 restaurants
Dreams Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Dreams Curacao Resort, Spa & Casino - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 7 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 7 meeting rooms. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Dreams Curacao Resort, Spa & Casino - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Willemstad property.

  • 197 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
Dreams Curacao Resort, Spa & Casino - All Inclusive offers 197 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Dreams Spa by Pevonia®. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Oceana
  • Portofino
  • Seaside Grill
  • World Cafe

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

What is the cancellation policy at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Dreams Curacao Resort, Spa & Casino - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Curacao Resort, Spa & Casino - All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Dreams Curacao Resort, Spa & Casino - All Inclusive on 2 Jan 2025 start from NZ$833.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Yep, Dreams Curacao Resort, Spa & Casino - All Inclusive has a free self car park.

Are there any beaches close to Dreams Curacao Resort, Spa & Casino - All Inclusive?

The closest beach to Dreams Curacao Resort, Spa & Casino - All Inclusive is Mambo Beach (8.4 km).

Is there a spa on site at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Yep, Dreams Spa by Pevonia® is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Dreams Curacao Resort, Spa & Casino - All Inclusive have a pool?

Dreams Curacao Resort, Spa & Casino - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What luxury perks are available at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Dreams Curacao Resort, Spa & Casino - All Inclusive features 3 outdoor pools, a full-service spa and free beach cabanas. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Dreams Curacao Resort, Spa & Casino - All Inclusive a romantic place to stay?

A hot tub and free beach cabanas, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Dreams Curacao Resort, Spa & Casino - All Inclusive.

Is there a free airport shuttle available at Dreams Curacao Resort, Spa & Casino - All Inclusive?

No, Dreams Curacao Resort, Spa & Casino - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Yep, Dreams Curacao Resort, Spa & Casino - All Inclusive has 7 restaurants.

What time are check-in & check-out at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Dreams Curacao Resort, Spa & Casino - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 113 out of 430 reviews" "
Rating 8 - Good. 114 out of 430 reviews" "
Rating 6 - Okay. 90 out of 430 reviews" "
Rating 4 - Poor. 69 out of 430 reviews" "
Rating 2 - Terrible. 44 out of 430 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jameel

Travelled with family
Liked: Staff & service, amenities
Not enough dining options for all inclusive.
Stayed 1 night in Sep 2024

6/10 Okay

Chantel

Travelled with group
Liked: Staff & service
They are currently making additions to this hotel which is necessary because it need some sprucing up. Our room AC remained at 60 but the room felt like 80. The food was sub par, Im not sure what the national dish is in Curacao but I'm sure it wasn't what we were served. I also felt very uncomfortable trying to eat and birds are also trying to eat out of our plates. They were everywhere.They did keep the facility clean I must say and I enjoyed the unlimited drinks especially the champagne. They need more activities to keep the entertainment going. I was more entertained by the concert across the street vs. The hotel. Overall an ok stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Delores

Liked: Staff & service, property conditions & facilities
Smell in the rooms
Stayed 4 nights in Sep 2024

6/10 Okay

Michelle H

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I hated my room. Balcony view was facing the roof of all the buildings , tub in room was dated and chipped also chipped toilet seat. I tried changing but front desk was rude
Stayed 6 nights in Sep 2024

8/10 Good

Adolfo, Bogota

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Airport and Music Festival Buffet restaurant with hot temperature, end of August.
Stayed 4 nights in Aug 2024

4/10 Poor

Alfred

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i liked the ocean. THe Hotel needs to be overhauled. In our room 117 the AAC was not working. The sofa was dirty and stains and crums / food. There was no towels in the room upon arrival. Then after complaining, they moved us to the 4th floor room 407. The shower room ceiling tiles were falling down. The shower door was missing.
Stayed 5 nights in Aug 2024

10/10 Excellent

Janine Julisca de

The food was average, the service has to i prove and the Arico was not working promptly so we sleep very Bad. It was hot in the room.
Stayed 4 nights in Aug 2024

6/10 Okay

David S

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dreams Curacao Resort is in serious decline. We stayed Aug 22 29, 2024 We experienced blackout, no air conditioning over night, water leakage from the ceiling in the bathroom. Customer service in the dining area was sorely lack. Birds and birds everywhere in the dining and food prep area. SPEND YOUR MONEY ELSEWHERE...
Stayed 7 nights in Aug 2024

4/10 Poor

Saw

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet and dining areas are mainly outdoors . Flies , cold cuts , raw fish sushi in unhealthy hot temps prone to bacteria. limited food choices for health cautious travelers. bathroom do not have good ventilations.
Stayed 6 nights in Aug 2024

6/10 Okay

Trisha

Travelled with partner
Liked: Cleanliness
Overall stay was okay…. Food and drinks was limited …not much options to chose from … waiters take very long to serve you… amenities around the property was well taken care off beach and pool are amazing ….wouldnt be revisiting
Stayed 7 nights in Aug 2024

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
During my stay, the hotel staff provided us with a letter on our door that said that there was a severe weather warning. They said that due to this warning, they would be closing down the pool and all of the outdoor restaurants which left us with no form of entertainment, and only one dining option. I looked up the severe weather warning, and could not find anything about it. They said that they would be shutting down the pool and outdoor restaurants for 48 hours, which is crazy because that was half of my trip. They removed all the pool chairs and the beach chairs and give us towels to prevent people from going in the pool and the ocean, even though there was absolutely no wind or rain. On the second day, they realized that this was silly and brought towels out again, which we had to lay on the ground at the side of the pool. All the dining options were outdoor or open air. There was never a bartender by the pool bar, so I had to constantly get out of the pool and walk to the lobby bar to get a drink. It took a very long time to get anyone to order a drink.
Stayed 4 nights in May 2024

2/10 Terrible

Shante D

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were lacking and made it like an effort with anything you needed food rest of staff and entertainment and drinks were excellent our room was 313 next to the elevator very very loud and air conditioning was not completely satisfactory
Stayed 6 nights in Aug 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, amenities
Overall very nice stay for an all inclusive resort. The staff was very helpful and friendly.
Stayed 3 nights in Aug 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
A/C in all units did not work properly. Very humid and hot in rooms even though set to 60 degrees.
Stayed 3 nights in Aug 2024

10/10 Excellent

Crystal Lee Ann, Lakewood Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning!
Stayed 5 nights in Jul 2024

2/10 Terrible

Herbert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were placed in a lower graded room at first. The rooms are dated & amenities are pretty much the same snacks. The restaurants are all outside. The grounds are small, one big pool and the beach is 10x10 at best. Me and my wife had a horrible time but we made the best out of the situation because we were celebrating us. Mold in the bathroom ceiling, Room 221 has a crack down the sink. The upkeep is horrible. Stinky smell in the hallway & bring Lysol for the smell in the room. This is a two star resort at best and it's set for the college spring breakers. Nothing romantic about it.
Stayed 6 nights in Jul 2024

6/10 Okay

TERI, Lincoln

Stayed 7 nights in Jul 2024

6/10 Okay

TERI, Lincoln

Travelled with partner
Liked: Cleanliness
The water is gorgeous and there’s good snorkeling right off the beach. The property itself seems in disrepair. The cleaning staff kept it very clean which is no easy feat. Bar and restaurant staff aren’t always friendly or seem to know what they’re doing. Limited meal options and food quality is mediocre at best. Walls are thin and the entertainment is noisy though they are good about ending around 10pm. The beach does get crowded. Beware that even though it says “all inclusive,” you will pay for everything and the staff will constantly try to upsell you. There are no included excursions like at some other resorts. We loved the island and the people we met while exploring Otrobanda and Punda. We’ll definitely be back but will stay elsewhere next time.
Stayed 7 nights in Jul 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property
Stayed 1 night in Jul 2024

6/10 Okay

Taurean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No adults only area. Too many kids
Stayed 4 nights in Jul 2024

6/10 Okay

Faith Kamais

The staff at check in and check out is extremely rude! Upon checking in, I asked about upgrading my room and the receptionist was rude and didn’t answer my question. Upon checking out, the receptionist who was also a supervisor was rude when I took my time answering her question about how I enjoyed my stay. The other staff such as the bellboys, housekeeping, restaurant workers were very nice, attentive and respectful. The food was decent but lacked variety. The rooms need to be updated; the furniture was scratched, the toilet moved whenever I used it. The air conditioning needs to be repaired, it leaked and made banging sounds. As a solo traveler, there wasn’t much for me to doin terms of activities. Most of the activities were geared towards families.
Stayed 7 nights in Jul 2024

4/10 Poor

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to the property and there was definitely a warm welcome. I arrived to my room and my room was hotter than it was outside despite the thermometer saying it was 60 degrees in the room. I immediately asked the front desk address the issue. Nothing was done about this our entire stay. Our roof began leaking day 3 of our stay(6 day stay). We asked someone for 2 days to come address the issue. The issue wasn’t addressed until i slipped and FELL(I injured my knee and hand) in a puddle of water in the bathroom from a steady stream of water from the ceiling. I have so many videos of the water leaking from the ceiling. Mind you we were on the highest floor of the hotel, so I have no idea where the leak was coming from. The temperature in the room and the leaking ceiling were the biggest problems, however there were many more including: NO TOWELS- we would request towels early in the morning so we would have them when we returned to the resort from our excursions. The bath towels were never delivered. ROOM SERVICE- sometimes the room service came and sometimes it didn’t. IF, and that is a big if, it came it came hours after placing the order. ELEVATOR- the elevators were broken every single day. They may not have been broken all day, but I walked up and down the stairs at least twice. I was on the very top floor. JACUZZI- The jacuzzi was dirty every single day. On day 2 of my 6 day stay I asked when they would be cleaning the jacuzzi, they said they would “try to get to it”
Stayed 7 nights in Jun 2024

4/10 Poor

Bobby, JAMAICA

Travelled with partner
Disliked: Amenities, property conditions & facilities
The air conditioner wasn't working properly.. Went to the front desk several times and no help. Our room was cleaned 3 out of 5 nights and one of the nights we had to ask if we could have house keeping clean up for us. Overall I wouldn't recommend staying here again.
Stayed 5 nights in Jun 2024