2/10 Terrible
Jenna
Travelled with group
28 Oct 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly the worst hotel I have ever seen. I don’t know how they are even in business. Really baffled how Wyndham lets them operate under their name. They claim to be a smoke free hotel but when you walk in the lobby you are hit with a stench that smells like day old cigarette butts. We got to the room and the door had previously been kicked in, it has the landlord special paint over the splintered wood and the door was lodged shut unable to be opened. The front desk changed me to a new room. Every room we passed had various issues with the doors. When I unlocked the new room, it swung open and the inside door handle was on the floor. It reeked of mildew. I refused to stay and requested a refund. The front desk said they would put it through but never offered me a receipt or confirmation, and has walked into the back and didn’t return. Will never use Wyndham ever again. Expedia should not even offer it through their services.
Jenna
Stayed 1 night in Oct 2024