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Fort Magruder Historic Williamsburg, Trademark by Wyndham

3.5 star property
Colonial hotel with free breakfast and fitness centre

Photo gallery for Fort Magruder Historic Williamsburg, Trademark by Wyndham

Property grounds
Lobby sitting area
Reception
Exterior
Front of property - evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Hot tub
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Pool
The current price is NZ$146
includes taxes & fees
5 Mar - 6 Mar

Explore the area

Map
6945 Pocahontas Trail, Williamsburg, VA, 23185
  • Golden Horseshoe Golf Club
    ‪4 min drive‬
  • Merchants Square
    ‪5 min drive‬
  • Governor's Palace
    ‪5 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (One-Bedroom)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (One-Bedroom)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 84 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Non Smoking (Parlor Suite, One-Bedroom)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Signature Suite, 1 King Bed with Sofa bed, Non Smoking (Parlor Suite, One-Bedroom)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Non Smoking, Kitchenette (Murphy Bed Only)

Studio Suite, Non Smoking, Kitchenette (Murphy Bed Only)

Studio Suite, Non Smoking, Kitchenette (Murphy Bed Only)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • 31 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Murphy Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 31 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, Multiple Beds, Non Smoking (Parlor Suite, One-Bedroom)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Signature Suite, Multiple Beds, Non Smoking (Parlor Suite, One-Bedroom)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Classic Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Classic Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Classic Room, 2 Double Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking (One-Bedroom)

Balcony

Executive Suite, Multiple Beds, Non Smoking (One-Bedroom)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 84 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Property entrance

Best Western Williamsburg Historic District

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (1002)
The price is NZ$149
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Best Western Williamsburg Historic District

About the area

Williamsburg

Fort Magruder Historic Williamsburg, Trademark by Wyndham puts you in the centre of Williamsburg, 1.7 km (1 mi) from Redoubt Park and 2.9 km (1.8 mi) from Governor's Palace. Highlights at this Colonial hotel include a restaurant, an indoor swimming pool and free continental breakfast. .The restaurant, Southern Restaurant, is open for breakfast. Enjoy the gym, Hot tub, seasonal outdoor swimming pool and pool loungers. 26500 square feet (2462 square metres) of event facilities include 16 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Williamsburg hotel include Water Country USA and Busch Gardens Williamsburg.

What's nearby

  • Governor's Palace - 5 min drive
  • College of William and Mary - 5 min drive
  • Water Country USA - 7 min drive
  • Busch Gardens Williamsburg - 8 min drive
  • Williamsburg Premium Outlets - 12 min drive

Getting around

  • Williamsburg Transportation Center - 5 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Mellow Mushroom - ‬5 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Fort Magruder Historic Williamsburg, Trademark by Wyndham

Colonial hotel with free breakfast and fitness centre
Fort Magruder Historic Williamsburg, Trademark by Wyndham offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Event space at this hotel measures 26500 square feet (2462 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the business-friendly Fort Magruder Historic Williamsburg, Trademark by Wyndham. Self parking is free.

This 3.5-star Williamsburg hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 4 levels
  • 26500 sq ft of conference space
  • 2462 sq. m of conference space
  • Built in 1975
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
  • Dining venue
Fort Magruder Historic Williamsburg, Trademark by Wyndham offers 303 accommodations with free newspapers and coffee/tea makers. Rooms open to furnished balconies or patios. Beds feature down duvets. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Skedaddle Coffee Shop
  • Southern Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (26,500 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 September to 21 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Fort Magruder Historic Williamsburg, Trademark by Wyndham.

Property is also known as

Fort Magruder
Fort Magruder Hotel
Fort Magruder Hotel Williamsburg
Fort Magruder Williamsburg
Fort Magruder Hotel Trademark Collection Wyndham Williamsburg
Fort Magruder Hotel Trademark Collection Wyndham
Fort Magruder Trademark Collection Wyndham Williamsburg
Fort Magruder Trademark Collection Wyndham
Hotel Fort Magruder Hotel Trademark Collection by Wyndham
Fort Magruder Hotel Trademark Collection by Wyndham Williamsburg
Fort Magruder Hotel Conference Center
Fort Magruder Hotel Trademark Collection by Wyndham
Fort Magruder Historic Williamsburg Trademark by Wyndham
Fort Magruder Historic Williamsburg, Trademark by Wyndham Hotel

Frequently asked questions

What is the cancellation policy at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

Fort Magruder Historic Williamsburg, Trademark by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Fort Magruder Historic Williamsburg, Trademark by Wyndham on 5 Mar 2025 start from NZ$146.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

Yep, Fort Magruder Historic Williamsburg, Trademark by Wyndham has a free self car park, free extended parking and free RV/bus/truck parking.

Are there any beaches close to Fort Magruder Historic Williamsburg, Trademark by Wyndham?

The closest beach to Fort Magruder Historic Williamsburg, Trademark by Wyndham is Jamestown Beach (10.7 km).

Does Fort Magruder Historic Williamsburg, Trademark by Wyndham have a pool?

Fort Magruder Historic Williamsburg, Trademark by Wyndham has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from April to October).

What makes Fort Magruder Historic Williamsburg, Trademark by Wyndham a romantic place to stay?

1 hot tub and garden-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Fort Magruder Historic Williamsburg, Trademark by Wyndham.

Is Fort Magruder Historic Williamsburg, Trademark by Wyndham family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Fort Magruder Historic Williamsburg, Trademark by Wyndham is a hit with families.

Does Fort Magruder Historic Williamsburg, Trademark by Wyndham serve breakfast?

Yeah, our visitors are hooked on the free continental breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

No, Fort Magruder Historic Williamsburg, Trademark by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

Yep, you can grab a meal at Fort Magruder Historic Williamsburg, Trademark by Wyndham's onsite restaurant.

What time are check-in & check-out at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Fort Magruder Historic Williamsburg, Trademark by Wyndham?

Dogs are welcome at Fort Magruder Historic Williamsburg, Trademark by Wyndham, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Fort Magruder Historic Williamsburg, Trademark by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 453 out of 1380 reviews
Rating 8 - Good. 341 out of 1380 reviews
Rating 6 - Okay. 258 out of 1380 reviews
Rating 4 - Poor. 164 out of 1380 reviews
Rating 2 - Terrible. 164 out of 1380 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, comfortable room Casual stay
Stayed 1 night in Oct 2024

8/10 Good

Amy

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room smelled very clean, it was spotless. My bed was very comfortable. The room temp was perfect. The hostess was very polite :) they were playing a disney movie on the big screen in the lounge with aa warm fireplace. Pool was not cold (hampton inn suites is very chilly for kids). Had a hot tub too. The breakfast was continental. It was convenient to colonial wmbg.
Stayed 1 night in Nov 2024

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible - Dirty
- very outdated - the first room we were given was dirty. The carpet was stained, the furniture was old and beat up. The bathtub was dirty and and multiple pieces of hair in it so I asked to be moved to another room. - the 2nd room was the same except the tub was clean. I had to clean the return ducts because they were caked with hair and dirt. We stayed the night in this room but it was just gross. They gave us a first floor room because we originally were going to bring our dog but did not so in hopes of getting a better room they moved us to the 2nd floor and that was even worse. The stairwells smelled like urine and desks, the carpet throughout the hotel was tattered and pulled up, definitely a tripping hazard. The only nice part of the hotel was the lobby area. In our last room the bathroom door kept sticking and finally wouldn’t open. They came up, ripped out the handle and replaced it and did not clean up the broken wood and paint chips. When I called the front desk they said they would try to come up to clean it. The toilet was also leaking whenever you flushed it. I finally decided to check out. It was a big disappointment.
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Yuko

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
Found a used, fake nail in my bed indicating the bed had not been changed out. Nothing was done about it. Bathroom was tiny and dirty. Whole experience was gross.
Stayed 2 nights in Oct 2024

6/10 Okay

Rodah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathtub was quite slippery, my daughter slipped and fell. Thankfully she didn’t sustain any reportable injuries. Otherwise everything else was just fine.
Stayed 1 night in Nov 2024

10/10 Excellent

Yuni

Stayed 1 night in Nov 2024

6/10 Okay

Hamilton, Sterling

Travelled with family
I had a hard time figuring out how to set the thermostat to stop blowing cold air when it clearly should have been heating, so the room was quite cold. Hallways were kind of dirty, and the breakfast options were meh. But if you need a decent crash pad in Williamsburg for an economical price (and apparently at least some rooms accommodate dogs), this will fit the bill.
Stayed 1 night in Nov 2024

2/10 Terrible

Lyndsey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay here again
I rented three rooms for three days. This hotel has such potential but we were terribly disappointed. To start, it is run down. It could be so cute, but they obviously aren’t putting any money into maintenance. They have big and rodent problems. There were tiny worms throughout our room. We were killing them and cleaning them up throughout our stay. There was a mouse in my parents room. Thankfully, they switched my parents to a new room. The showers are extremely slippery, both my mother and I fell. Lastly, the beds are terrible. They don’t feel like they’ve been replaced since the 80’s. The only saving grace is the staff. The staff was all very friendly, and very accommodating when we saw the mouse in my parents room.
Stayed 3 nights in Nov 2024

6/10 Okay

Colette

Stayed 1 night in Nov 2024

10/10 Excellent

Tiffani

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The balcony is oocked during the winter season
It was definitely a spot for me and the kids to relax for 3 days and my kids loved. The indoor pool amenity as I enjoyed the jacuzzi. The only thing I didn’t like is they lock up the balcony on the winter time, so you couldn’t access it. But I would definitely return and stay again.
Stayed 3 nights in Nov 2024

6/10 Okay

Karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property has a ton of potential. However it is old and not very clean. Hallway carpets are frayed and worn and wallpaper seams are falling apart. Room bathroom needing painting desperately. All areas were not very clean. All carpets needed a good vacuuming! No maid service provided after 3 days. Coffee at breakfast must have been in the pot for days...thick and strong! Mattress was pretty hard and sunken!
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Paying for the location
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Heather

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wing we were out in in the 4th floor was so ran down it shouldn’t even be in use. The elevator didn’t seem to be working properly, everything was falling apart or stained, terrible customer service when the issues were addressed
Stayed 2 nights in Nov 2024

8/10 Good

Joshua

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Eric, Slidell

Travelled with pets, Travelled with partner
Place was dated but close to all events we were participating in
Stayed 4 nights in Nov 2024

8/10 Good

Eric, Slidell

Travelled with pets, Travelled with partner
No room cleaning but was told prior to checking in
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean, the breakfast was delicious, and close to bush gardens.
Stayed 1 night in Nov 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed being able to go outside by the fire pit at night. It was also a nice option to watch a movie in the lobby in the evening. Disappointed that the pool and hot tub was dirty and not functioning but overall was a nice stay
Stayed 3 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Aged. Not like photos
This is an old hotel. I'm sure in it's day it was quite lovely but age has taken it's toll. Staff is excellent. Pleasant and professional. Problems taken care of immediately.
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Travelled with family
Liked: Staff & service, room comfort
Had issues with the toilet.
Stayed 1 night in Nov 2024

2/10 Terrible

Priscilla

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property is gross. When you walk in, the lobby looks nice enough to make you think it’s a decent place to stay. The rooms are so outdated. The carpets are stained and dirty. The hallway always smelled bad when we got off the elevator on the 3rd floor. Our room was not cleaned well as there was trash on the floor when we walked in and stains on the comforter. We also had issues with the toilet and had to call the front desk to fix it. We only stayed here for convenience because my daughter had dance workshops here but I would never stay here again.
Stayed 1 night in Nov 2024