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Hilton Wilmington/Christiana

4.0 star property
Hotel with free parking, near Christiana Mall

Photo gallery for Hilton Wilmington/Christiana

Exterior
Property amenity
Reception
Seasonal outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
The current price is NZ$203
includes taxes & fees
4 May - 5 May

Explore the area

Map
100 Continental Dr, Newark, DE, 19713
  • Christiana Care Health System
    ‪7 min walk‬
  • Delaware Park Racetrack and Slots
    ‪3 min drive‬
  • Christiana Mall
    ‪3 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Lanai

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Lanai

Highlights

Lanai
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Parlor)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms (Parlor)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
Private bathroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Parlor)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Parlor)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai (Courtyard Access)

42-inch LCD TV with premium TV channels, TV, pay films

Room, 2 Queen Beds, Lanai (Courtyard Access)

Highlights

Lanai
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Lanai (Hearing, Courtyard Access)

42-inch LCD TV with premium TV channels, TV, pay films

Room, 2 Queen Beds, Accessible, Lanai (Hearing, Courtyard Access)

Highlights

Lanai
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

Premium bedding, in-room safe, desk, iron/ironing board

Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Oversized with Seating Area)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed (Oversized with Seating Area)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lanai

Highlights

Lanai
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

42-inch LCD TV with premium TV channels, TV, pay films

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Microwave

Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

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About the area

Newark

At Hilton Wilmington/Christiana you'll be within a 10-minute walk of Christiana Care Health System and 2.8 km (1.7 mi) from Brandywine Valley. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .The restaurant, Market Kitchen & Bar, serves American cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and seasonal outdoor swimming pool. 11 square feet (1 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this 4-property class Newark hotel include Delaware Park Racetrack and Slots and Christiana Mall.

What's nearby

  • Christiana Care Health System - 7 min walk - 0.6 km
  • Delaware Park Racetrack and Slots - 3 min drive - 3.1 km
  • Christiana Mall - 3 min drive - 3.0 km
  • The Patriot Ice Center - 8 min drive - 8.6 km
  • University of Delaware - 9 min drive - 9.8 km

Getting around

  • Newark Station - 10 min drive
  • Philadelphia International Airport (PHL) - 34 min drive

Restaurants

  • ‪Five Guys - ‬4 min drive
  • ‪Christiana Mall Food Court - ‬4 min drive
  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Tommy's Tavern + Tap - ‬3 min drive
  • ‪Chiwa Bistro - ‬4 min drive

About this property

Hilton Wilmington/Christiana

Hotel with free parking, near Christiana Mall
Hilton Wilmington/Christiana offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 11 square feet (1 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Wilmington/Christiana. Free self parking is available.

This 4-star Newark hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 4 levels
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 1986
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Wilmington/Christiana offers 272 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Russian, Spanish

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$212
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Market Kitchen & Bar

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.95 per person
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 26 May and close on 01 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Wilmington Christiana
Hilton Wilmington/Christiana Hotel
Hilton Wilmington/Christiana Hotel Newark
Hilton Wilmington/Christiana Newark
Wilmington/Christiana Hilton
Hilton Wilmington / Christiana Hotel Newark
Hilton Wilmington/Christiana Hotel
Hilton Wilmington/Christiana Newark
Hilton Wilmington/Christiana Hotel Newark

Frequently asked questions

What is the cancellation policy at Hilton Wilmington/Christiana?

Hilton Wilmington/Christiana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Wilmington/Christiana?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Wilmington/Christiana on 4 May 2025 start from NZ$202.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Wilmington/Christiana?

Yep, Hilton Wilmington/Christiana has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Hilton Wilmington/Christiana?

The closest beach to Hilton Wilmington/Christiana is Deemer's Beach (7.5 km).

Does Hilton Wilmington/Christiana have a pool?

Hilton Wilmington/Christiana has a seasonal outdoor pool. The pool is open from May 26 to September 01.

What makes Hilton Wilmington/Christiana a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Wilmington/Christiana.

Does Hilton Wilmington/Christiana serve breakfast?

Sure does, buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Wilmington/Christiana?

No, Hilton Wilmington/Christiana does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Wilmington/Christiana?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Wilmington/Christiana?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hilton Wilmington/Christiana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff everywhere!!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing was the room smelled like a did stayed there wasn’t over powering but I am sensitive to smells and next time I will make sure I have a pet free room
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen M

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
All good
Stayed 1 night in Jan 2025

8/10 Good

brian

Stayed 1 night in Jan 2025

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and plenty of good within driving distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Franklin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Needs to improve

I was not greeted well at reception. The service in the restaurant by our waitress was excellent. We have stayed at this hotel on many occasions. This was the first time that we were disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jose

Travelled with family
Liked: Amenities, property conditions & facilities
The rooms were clean and comfortable the areas were well taking care and good services by the oersonal!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at this time
Stayed 1 night in Dec 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and delivered to room quickly but expect $16 or more in sur charges. Beds are very firm. Toilet is the height for elementary school children.
Stayed 2 nights in Dec 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Friendly staff. Good restaurant.
Stayed 1 night in Dec 2024

4/10 Poor

Joel

Business traveller
Disliked: Staff & service
Where do I begin? I paid for a Deluxe King room, but was given a Standard Double next the the elevator upon arrival. Then had to go thru the process of having them switch me to the proper room. I get to my room only to find it stale and the cable not working. I couldn’t even watch Monday Night football after a long day of work and travel. Then to top it all off, I notice a phantom $300 charge on my credit card a couple days later. I made four attempts to get help from management, and they refuse to take or return my call. What a frustrating experience! I expect better as a regular guest and rewards member. Seems they’re trying to squeeze every last dollar and hope people don’t realize. They sure won’t be getting any more of mine….
Stayed 1 night in Dec 2024

10/10 Excellent

Devin

Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful holiday decorations!
Stayed 1 night in Dec 2024

8/10 Good

Shayleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marianne

Stayed 1 night in Dec 2024

10/10 Excellent

Steven, Mountain Top

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to find and convenient to stay in
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024