Best Western Plus Moat House Reading

Riverfront hotel with 24-hour fitness centre and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Plus Moat House Reading

Reception
Family Room, Multiple Beds, Non Smoking | Exterior
Minibar, in-room safe, desk, laptop workspace
Restaurant
Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed) | Bathroom

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Mill Lane, Sindlesham, Wokingham, England, RG41 5DF
    Nirvana Spa
    17 min walk
    University of Reading
    4 min drive
    Shinfield Studios
    7 min drive
    Farnborough (FAB)
    42 min drive

Room options

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Wokingham

At Best Western Plus Moat House Reading you'll be within a 20-minute walk of Nirvana Spa and 2 km (1.2 mi) from Dinton Pastures Country Park. Highlights at this hotel include free self-parking, a 24-hour gym and a bar/lounge. .Whisky Charlie is the hotel's own wine bar. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 4-property class Wokingham hotel include University of Reading and Thames River.

What's nearby

  • Nirvana Spa - 17 min walk
  • University of Reading - 4 min drive
  • Microsoft UK Headquarters - 7 min drive
  • Madejski Stadium - 8 min drive
  • Oracle - 9 min drive

Getting around

  • Wokingham Winnersh Station - 3 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Good Companions - ‬3 min drive
  • ‪Sainsbury's Café - ‬3 min drive
  • ‪The Wheelwrights Arms - ‬4 min drive
  • ‪The Walter Arms - ‬2 min drive
  • ‪Laz Tadim - ‬4 min drive

About this property

Best Western Plus Moat House Reading

Riverfront hotel with 24-hour fitness centre and 24-hour front desk
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, a terrace, and a garden are also featured at the business-friendly Best Western Plus Moat House Reading. Self parking is free.

Smoking is allowed in designated areas at this 4-star Wokingham hotel.

  • 129 guestrooms or units
  • 3 levels
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Moat House Reading offers 129 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Wokingham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Whisky Charlie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 26 August and 28 August.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1

Frequently asked questions

Is parking available at Best Western Plus Moat House Reading?

Yep, Best Western Plus Moat House Reading has a free self car park.

How much does it cost to stay at Best Western Plus Moat House Reading?

As of 22 Sept 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Moat House Reading on 29 Sept 2024 start from NZ$111.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Plus Moat House Reading?

No, there is no spa at this property. Nirvana Spa is a short 17-minute walk away.

Is Best Western Plus Moat House Reading family-friendly?

You bet! With amenities such as laundry facilities, as well as travel cots in the guestrooms, it's no surprise that Best Western Plus Moat House Reading is a hit with families.

Does Best Western Plus Moat House Reading serve breakfast?

You bet, full breakfast is served weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Moat House Reading?

No, Best Western Plus Moat House Reading does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Moat House Reading?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Moat House Reading?

Dogs are welcome at Best Western Plus Moat House Reading, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Best Western Plus Moat House Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 92 out of 377 reviews" "
Rating 8 - Good. 150 out of 377 reviews" "
Rating 6 - Okay. 67 out of 377 reviews" "
Rating 4 - Poor. 39 out of 377 reviews" "
Rating 2 - Terrible. 29 out of 377 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Wayne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was shut and no longer being used as a hotel..... Well done Expedia for letting me know......
Stayed 3 nights in Aug 2022

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't use hotels.com or hilton ever
Didn't stay at hotel as was covid hotel, hilton no help, yourselves couldn't get through on hold for over half an hour cut off ×2 so gave up. Rang both 2 months ago as email saying there was a problem but neither said there was and confirmed my booking, and said was guaranteed. Still got my money, luckily paid with PayPal so should be able to use them at least. It has cost me nearly £200 to have a hotel of the same quality near to friends who were booked in the Premier inn and then i get this message asking how was my check-in and another saying how is my stay, thought you are taking the p***. I was going to the British motor show so alot of hotels near by were all booked up and i booked what i thought was a good deal in a nice hotel, haha. Manager at hotel basically said speak to you booking agent, not interested. This was also supposed to be a sort of early wedding anniversary treat for us, spoilt. Customer service or help for both yourselves and the hilton a joke. No emergency number, live chat etc. Book elsewhere and save yourself cost,stress hassle and money. Will have to do something really exceptional to make me use them again as trust is gone. Will book direct in future with company's i can rely on and trust not these 2 companies which seem to be a total shower of s***.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Business traveller
Booking cancellation by hotel on last minute . Very poor customer service by both the hotel and Expedia
Stayed 1 night in Apr 2021

6/10 Okay

Ayman

Travelled with family
Liked: Staff & service, property conditions & facilities
Review
There was a large amount of dust in the room, as soon as I entered my allergies were triggered as of the excessive amount of dust in places like the bed headboard and other areas which should be cleaned or dusted before hand. Other than that everyone and everything with the booking was good. Thanks
Stayed 1 night in Mar 2021

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, lots of parking. Rooms are a little tired but we stayed in a dog friendly room so
Stayed 3 nights in Mar 2021

4/10 Poor

Miss

Business traveller
Disliked: Property conditions & facilities, room comfort
Very disappointing, will not be staying again
No food or drinks available by the time I could get there after work both evenings, just the poor quality coffee in the room. On first night staff member was kind and got me some food from the kitchen but no such offer the second night. Pre-prepared cold breakfast given in brown bag in morning, with undercooked bacon roll available form a drawer in reception. Lift was out of order, had to take the stairs to the fourth floor- not ideal with heels and suitcase. Furniture and furnishings not in great condition. Have stayed in several hotels throughout the lockdown period and this was definitely the poorest. Was expecting more from a Hilton.
Stayed 2 nights in Feb 2021

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Internet is appalling. Needed to work from room but could not send emails due to internet dropping in and out as I paid for executive room I would have expected a decent connection. Room was good value and staff polite
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2020

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and spacious
The hotel is in a good location with easy access to the M4. Parking was easy and there is provision for EV charging which is good. We had a family room which was a good size and clean. Only negative was the footbridge to get to the hotel was very slippery. This would be treacherous for someone who wasn't sure-footed.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed during lockdown, as we were filming an upcoming film - therefore could not use the facilities, however, the room was very spacious and the food was surprisingly good. We worked grueling hours, but found the stay peaceful and comfortable.
Stayed 1 night in Nov 2020

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort in the time of Covid.
It was clean, and a nice room, the heating was hard to work out, for both me and the staff - they gave me a portable heater which worked. Food was good, breakfast was a bit rough.
Stayed 1 night in Nov 2020

8/10 Good

Lizzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy on night shift was super friendly again even bringing charger up to my room as had my daughter with me. Stayed in one of of them suits in the
Stayed 1 night in Nov 2020

6/10 Okay

R

Business traveller
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

junji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Anin, Leeds

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2020

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton
It was clean and tidy but the room I was in the previous week had plenty of plug in sockets Compared to the one I stayed in this week which made it hard to charge my devices next to each other while I was working but overall a nice hotel
Stayed 5 nights in Oct 2020

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with stay, room was a bit cold could have done with a warmer duvet.
Stayed 1 night in Oct 2020

8/10 Good

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Great stay with friendly staff. Nice and relaxing location
Stayed 5 nights in Sep 2020

2/10 Terrible

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here if you have a choice
Paid extra for exc room - had no heating - No working fridge - no heated towel rail - no food / drink after 9.30 no maid service at all unless you request. Reception all very nice - really had no issue with any. Manager tried telling me the Heated towel rail came on with hotel heating at 5.00 - rubbish, it was broken - It was only a problem as our items were wet after swimming and needed them for next day,
Stayed 3 nights in Sep 2020