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Gran Melia Xian

5.0 star property
Luxury hotel connected to a shopping centre in Xi'an with 5 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gran Melia Xian

Aerial view
Reception
Children's play area - outdoor
1 bedroom, minibar, in-room safe, individually decorated
Spa

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Air conditioning
  • Breakfast available
  • Housekeeping
The price is NZ$148
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
1666 Qujiangchi West Road, Qu Jiang New District, Xi'an, Shaanxi, 710054
  • Tang Paradise
    1 min walk
  • 小辉哥火锅
    2 min drive
  • Wei 1-jie Station
    13 min drive
  • Xi'an (XIY-Xianyang Intl.)
    55 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Red Level 2Bedroom Connected Gran Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level 2Bedroom Connected Gran Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 46 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Red Level, Deluxe Room

1 bedroom, minibar, in-room safe, individually decorated

Red Level, Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Supreme Room

Family Supreme Room

Family Supreme Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Red Level, Grand Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level, Grand Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 115 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Red Level, Deluxe Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level, Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 103 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Red Level 2Bedroom Connected Deluxe Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level 2Bedroom Connected Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 149 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 355 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 46 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Premium with view Room

1 bedroom, minibar, in-room safe, individually decorated

Premium with view Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 46 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Red Level, Junior Suite

Red Level, Junior Suite

Red Level, Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 69 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Westin Xian

Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (246)
The price is NZ$218
for 1 room
includes taxes & fees
14 Jan - 15 Jan
The Westin Xian

About the area

Xi'an

You'll be connected to a shopping centre at Gran Melia Xian, and within just a 15-minute stroll of Tang Paradise and Xi'an Qujiang Haiyang World. Highlights at this luxury hotel include 5 restaurants, 12 hot tubs and an indoor swimming pool. .The restaurant, YUET FU, serves Chinese cuisine and is open for lunch and dinner. Agua Piano Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym, sauna and kids' swimming pool. 6878 square feet (639 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Yanta Qu hotel include Datang Everbright City and Giant Wild Goose Pagoda.

What's nearby

  • Tang Paradise - 1 min walk
  • Datang Everbright City - 14 min walk
  • Giant Wild Goose Pagoda - 20 min walk
  • Shaanxi History Museum - 4 min drive
  • Xi'an Bell Tower - 8 min drive

Getting around

  • Nanshaomen Station - 6 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an (XIY-Xianyang Intl.) - 55 min drive

Restaurants

  • ‪星巴克 - ‬10 min walk
  • ‪星巴克 - ‬6 min walk
  • ‪麻辣尚席火锅 - ‬1 min walk
  • ‪大秦面庄 - ‬9 min walk
  • ‪老店铺泡馍馆 - ‬4 min walk

About this property

Gran Melia Xian

Luxury hotel connected to a shopping centre in Xi'an with 5 restaurants
As a guest of Gran Melia Xian, you'll find 12 hot tubs, an indoor pool, a health club, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, 10 meeting rooms, and limo/town car service. Event space at this hotel measures 6878 square feet (639 square metres) and includes a conference centre. A children's pool, a library, and a terrace are also featured at the luxury Gran Melia Xian. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Xi'an hotel is smoke free.

  • 380 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 coffee shops
  • Conference rooms
  • 6878 sq ft of conference space
  • 639 sq. m of conference space
  • Built in 2014
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
Gran Melia Xian offers 380 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 47-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 168 per person
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agua Piano Bar
  • Duo
  • Mercado Gran Cafe
  • Red Level Lounge
  • YUET FU

Things to do

  • 12 spa tubs
  • Books
  • Children's pool
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (6,878 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Front entrance ramp
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from 9 December 2024 to 28 December 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Melia Xian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Gran Melia Hotel Xian
Gran Melia Xian
Gran Meliá Xian Hotel
Gran Meliá Xian
Gran Meliá Xian
Gran Melia Xian Hotel
Gran Melia Xian Xi'an
Gran Melia Xian Hotel Xi'an

Frequently asked questions

What is the cancellation policy at Gran Melia Xian?

Gran Melia Xian offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gran Melia Xian?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Gran Melia Xian on 1 Jan 2025 start from NZ$147.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gran Melia Xian?

Yep, Gran Melia Xian has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Gran Melia Xian have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM. The property will be renovating the swimming pool from December 9 2024 until December 28 2024 (completion date subject to change).

What luxury perks are available at Gran Melia Xian?

Gran Melia Xian features 12 hot tubs, a health club and an indoor pool. All guestrooms come with deep soaking tubs, hydromassage showerheads and 24-hour room service.

What makes Gran Melia Xian a romantic place to stay?

Al fresco dining and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Gran Melia Xian.

Is Gran Melia Xian family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a corner/local shop, it's no surprise that Gran Melia Xian is a hit with families.

Are there hot tubs in the rooms at Gran Melia Xian?

No, but there are deep-soaking baths in the guestrooms.

Does Gran Melia Xian serve breakfast?

Yeah, buffet brekkie is on offer weekdays between 6:00 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Gran Melia Xian?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Gran Melia Xian?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Gran Melia Xian?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Gran Melia Xian?

No, pets and service animals are not allowed.

Gran Melia Xian Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 116 reviews" "
Rating 8 - Good. 22 out of 116 reviews" "
Rating 6 - Okay. 4 out of 116 reviews" "
Rating 4 - Poor. 4 out of 116 reviews" "
Rating 2 - Terrible. 0 out of 116 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Service and cleanliness second to none. Great location - easy to see local sights from there. Would highly recommend the Red Suites for a truly unique experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Li

Stayed 1 night in Jul 2024

4/10 Poor

qingle

Stayed 1 night in Apr 2024

10/10 Excellent

Richard Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not far from Big Goose Pagoda
The room was super clean and spacious. We booked a suite with 1 queen and 1 twin. There is a mall in hotels back door. The Big Goose Pagoda is just one subway stop from the hotel. Our room was at 5th floor, it has a great view of the hotel garden.
Stayed 5 nights in Apr 2024

6/10 Okay

WOONGJOO

Stayed 2 nights in Feb 2024

10/10 Excellent

Xiaoyan

Stayed 2 nights in Dec 2023

10/10 Excellent

Yan

Stayed 3 nights in Nov 2023

10/10 Excellent

noboru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も快適だが、朝食が良い。夕食を初めてここで食べたが、中華も良し。
Stayed 2 nights in Oct 2023

8/10 Good

Akiko, Los Angleles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel but one thing I didn't like was the bathroom/toilet was all glass and glass door and there was no privacy. Even if I stayed with a partner I wanted to have privacy when I use a toilet.

10/10 Excellent

Qihong, Acton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a gem: part of an enormous shopping and activity group of buildings, endless choices of restaurants within 5 minutes of walking from the back door out of the lobby. If you WALK 20 minutes to Jindi Complex, the choice just got doubled. The trail around the lake is across the street. Take advantage and use it it.
Stayed 12 nights in Aug 2023

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad start - good ending
Check in was a nightmare as they could not find my booking. Then they gave us a room that was not made up! They were quick to upgrade us to the red level and an enormous suite - this made up for the mess before. Everything went well after that.
Stayed 2 nights in Jul 2021

8/10 Good

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walkable to many resturants
Large rooms, well appointed. Service was OK, but not exceptional. Fantastic location
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was beautiful and clean. Concierges helped us to make a plan for sightseeing. Food in the restaurant was great.
Stayed 4 nights in Oct 2019

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for China
Internet connectivity is the main concern, WiFi signal was ok but the hotel WiFi blocked VPN access (so that you may access banned sites such as google, gmail, facebook, whatsapp, BBC news etc), when it was granted via other WiFi spots in Xi'an. Overall the hotel is clean and modern, with the odd maintenance issue - such as the plug socket hanging off the wall at the far end of the second floor corridor and minor damage to wallpaper inside the hotel room. Disconcerting is the amount of cameras inside the hotel itself, from the moment you leave your room you are continuously watched.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are absolutely stunning red level floor is a must with free drinks and food
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nicely located in a busy yet serene Qujiang area of Xian. The hotel welcomed us with an open, spacious and bright reception hall and a team of courteous staff. The room was spacious and spot clean with a tall ceiling. Beyond the gorgeous room is a patio extended us to a outdoor pond with music dancing water and surrounded by a shopping mall with great shops and restaurants. We left the patio door open at night to enjoy the beautiful evening neon lights from the mall as well as the soothing music from a bar near by. In the morning, birds chirping from the trees awoke the quiet surrounding and possibly encoring the songs from the night before. The hotel was an excellent choice for us, and we will definitely refer it to others and will stay there again if we go to Xian.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

KARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Gran Melia was very nice, clean, and accommodating. Every staff member ensured they greeted us. I loved that they had provided a hand written welcoming note. They also spoke very good English and had arranged a driver for us. The city is beautiful and lights up at nights. The hotel is in between the airport and Terra Cotta Warriors. It took about 45 minutes to get to either destination. I wish we could’ve spent more time in Xi’an and Gran Melia.
Stayed 2 nights in Mar 2019

10/10 Excellent

Siew Fah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and facilities
Fabulous hotel in service and facilities. Our son held a wedding reception at the hotel and the staff Zoe and Connie were most helpful in making the occasion a big resounding success. We also had a pre wedding dinner party at the Yuet Fu Chinese restaurant. The food was delicious and the waiter Charles provided top notch service. We are very please with the hotel. All the staff were generally very helpful and our guests staying at the hotel were well looked after.
Stayed 2 nights in Mar 2019

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blown Away in Xian
Wonderful Hotel in a nice area of Xian. Service is first class all the way. I especially want to thank Paloma, our Red Level Host, for making our trip so special. She went out of her way to make sure everything was wonderful for us. I recommend spending the few extra dollars to stay on the Red Level. The Complimentary happy hour more than makes up for the minor extra expense. The facility is gorgeous with everything you could possibly need or want. Gran Melia gets the highest possible recommendation. Will never stay anywhere else in Xian.
Stayed 2 nights in Feb 2019