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Relais & Chateaux Schönegg

4.0 star property
Family-friendly slopeside fun with ice skating

Photo gallery for Relais & Chateaux Schönegg

Indoor pool, outdoor pool
Exterior
Style Double room with Matterhorn view | Terrace/patio
Indoor pool, outdoor pool
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Pool

Explore the area

Map
Riedweg 35, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪16 min walk‬
  • Sunnegga Ski Resort
    ‪19 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Double Room (Charme)

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room (Charme)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - unspecified
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Style

Junior Suite Style

Junior Suite Style

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Charme Single room

Charme Single room

Charme Single room

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Style Double room with Matterhorn view

Style Double room with Matterhorn view | Terrace/patio

Style Double room with Matterhorn view

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Charme Mountain View)

Double Room (Charme Mountain View)

Double Room (Charme Mountain View)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Terrace/patio

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Private indoor hot tub
Heating
Connecting rooms available
Free cots/infant beds
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Zermatt

A family-friendly stay in the heart of Zermatt awaits you at Relais & Chateaux Schönegg. Within steps you'll find Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Highlights at this ski hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Infinity Spa can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The fine-dining restaurant, Gourmetstuebli, serves French cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski storage and ski passes. Plus you'll find an indoor swimming pool, free Wi-Fi in public areas and a Turkish bath/hammam. Free continental breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free train pick-up service. .In the area of this 4-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 8 min walk - 0.7 km
  • Matterhorn Museum - 10 min walk - 0.9 km
  • Zermatt-Furi Gondola - 16 min walk - 1.4 km
  • Sunnegga Ski Resort - 19 min walk - 1.7 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬9 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬7 min walk
  • ‪Restaurant Bar Manud - ‬10 min walk
  • ‪Fuchs - ‬6 min walk
  • ‪Harry`s Ski Bar - ‬7 min walk

About this property

Relais & Chateaux Schönegg

Family-friendly slopeside fun with ice skating
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Relais & Chateaux Schönegg helps provide the perfect ski holiday with ski storage, skiing lessons and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool and a sauna. You'll have access to the indoor pool at a partner property.

This 4-star Zermatt hotel is smoke free.

  • 48 guestrooms or units
  • 7 levels
  • 2 buildings
  • Built in 1990
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Relais & Chateaux Schönegg offers 48 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Infinity Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmetstuebli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 31 August and 01 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 120.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 800 per vehicle
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Relais Chateaux Schönegg Hotel Zermatt
Chalet Hotel Schönegg Zermatt
Chalet Schönegg
Chalet Schönegg Zermatt
Relais Chateaux Schönegg Hotel
Relais Chateaux Schönegg Zermatt
Relais Chateaux Schönegg
Relais & Chateaux Schonegg
Relais & Chateaux Schönegg Hotel
Relais & Chateaux Schönegg Zermatt
Relais & Chateaux Schönegg Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Relais & Chateaux Schönegg?

Relais & Chateaux Schönegg offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Relais & Chateaux Schönegg?

Yep, Infinity Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Relais & Chateaux Schönegg have a pool?

Relais & Chateaux Schönegg has an outdoor pool and an indoor pool.

What luxury perks are available at Relais & Chateaux Schönegg?

Relais & Chateaux Schönegg features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Relais & Chateaux Schönegg a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Relais & Chateaux Schönegg.

Is Relais & Chateaux Schönegg family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Relais & Chateaux Schönegg is a hit with families.

Does Relais & Chateaux Schönegg serve breakfast?

Sure does, free continental breakfast is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Relais & Chateaux Schönegg?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Relais & Chateaux Schönegg?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Relais & Chateaux Schönegg?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Relais & Chateaux Schönegg?

Dogs are welcome at Relais & Chateaux Schönegg, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Relais & Chateaux Schönegg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 213 reviews
Rating 8 - Good. 37 out of 213 reviews
Rating 6 - Okay. 4 out of 213 reviews
Rating 4 - Poor. 0 out of 213 reviews
Rating 2 - Terrible. 3 out of 213 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yelena, Radnor

Stayed 7 nights in Jan 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel in a beautiful and central location with amazing amenities and service.
Stayed 4 nights in Jan 2025

10/10 Excellent

Wioleta

Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High up just above the village accessible by the hotel’s own tunnel and lift up through the rock (takes about 3 minutes from the street level) gives the hotel a wonderful quiet and exclusive position looking down on Zermatt and up to the Matterhorn. The view from the terrace, dining room and Matterhorn view rooms is fantastic and the quality and cleanliness of the Schönegg and friendliness of the staff is exemplary. They are getting a new spa and indoor-outdoor pool for winter 2024/25 which will make it even better (especially if the weather is hot). Would not hesitate to recommend this hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in Zermatt.

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
From our balcony.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in Zermatt.

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
From our balcony.
Stayed 1 night in Jul 2024

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Stayed 3 nights in Jul 2024

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Stayed 3 nights in Jul 2024

10/10 Excellent

MICHEAL, eustis

Travelled with family
Liked: Amenities, property conditions & facilities
Wonderful place to stay in Zermatt
Stayed 3 nights in Jul 2024

10/10 Excellent

Davide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and service in Zermatt!

The only thing I would have wished for was that the hot tubs were set warmer. Staff was amazing!
Stayed 4 nights in Apr 2024

10/10 Excellent

Kelsey

We absolutely loved this hotel! The staff was amazing and so kind. The views were incredible! Food was also incredible including the breakfast included with the stay!! We had to leave super early our last day for a train and they even packed us breakfast bags for the go which was so sweet and made our early morning easy and delicious! Only complaint is the shower. I don’t know if all rooms have it but it’s just a handheld shower head on the wrong side making it difficult to shower and get water all over the floor. So some shower updates and this place would be perfection!
Stayed 3 nights in Dec 2023

6/10 Okay

Scott, Salt Lake City

Business traveller
Liked: Cleanliness, staff & service
The setting and the views from this hotel are amazing. It is, however, overpriced for what you get--the facilities are starting to show their age. My room--105--had no view, had a terrible shower, and was in real need of a makeover. For three hundred bucks a night for a single I expected much more.
Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Emi

Stayed 2 nights in Jun 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay over Christmas

Excellent location, easily walkable once you know about the tunnel and dedicated lift. Breakfast selection was good, the in-house restaurant is also worth a visit (we enjoyed our dinner there very much). The view from the restaurant is another positive point. The staff (hotel and restaurant) was overall very friendly and professional. Our room was in the 'Charm' category, i.e. there are upgraded versions available. We found it more than acceptable in terms of size, comfort and amenities. We had an excellent stay in Zermatt and the hotel played its part. We would definitely consider coming back
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel with a fabulous view of the Matterhorn. Room and bathroom were comfortable. Very nice breakfast.
Stayed 2 nights in Jun 2022

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and experience.
Stayed 5 nights in Dec 2021

10/10 Excellent

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Zermatt

Beautiful views from the hotel. The service was excellent. Great location
Stayed 2 nights in Sep 2021

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views of the Matterhorn. Great food, excellent service. Highly recommend
Stayed 1 night in Sep 2021