Empire Apartments

3.0 star property
Guesthouse with a restaurant, steps from University of Auckland
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empire Apartments

Laundry room
View from property
2 Bedroom 2 Level Apartment With Own Entrance | Living area
Restaurant
Living area

Reviews

6.4 out of 10

Popular amenities

  • Laundry
    Laundry
  • Restaurant
    Restaurant
The price is NZ$86
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
21 Whitaker Place, Grafton, Auckland, Auckland, 1010
  • University of Auckland
    1 min walk
  • Queen Street Shopping District
    9 min walk
  • The Civic Theater
    12 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Similar properties

About the area

Auckland

Empire Apartments puts you in the heart of Auckland, within just a 10-minute stroll of University of Auckland and Queen Street Shopping District. Highlights at this guest house include a restaurant. .This smoke-free guest house offers express check-out, multilingual staff and luggage storage. Added amenities include laundry facilities and a reception hall. There's also the convenience of limited parking. .Sights within a 20-minute walk of this 3-property class Auckland Central Business District guest house include The Civic Theater and Sky Tower.

What's nearby

  • University of Auckland - 1 min walk - 0.1 km
  • Queen Street Shopping District - 9 min walk - 0.8 km
  • Sky Tower - 17 min walk - 1.4 km
  • SkyCity Casino - 17 min walk - 1.5 km
  • Auckland Ferry Terminal - 5 min drive - 2.2 km

Getting around

  • Auckland Remuera Station - 4 min drive
  • Gaunt Street Tram Stop - 5 min drive
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Le Royal Home Bakery - ‬12 min walk
  • ‪Kebab King Grafton - ‬7 min walk
  • ‪Chadam - ‬8 min walk
  • ‪Mojo Aut - ‬6 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Empire Apartments

Guesthouse with a restaurant, steps from University of Auckland
There's a restaurant on site. Empire Apartments also features multilingual staff, laundry facilities, and express check-out.

This 3-star Auckland guest house is smoke free.

  • 50 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
  • Dining venue
Empire Apartments offers 50 accommodations with free toiletries and fans. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Auckland guest house provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per week); wired internet (surcharge)

Parking and transport

  • Limited on-site parking

Food and drink

  • A restaurant

Restaurants on site

  • Empire Foodcourt

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

More

  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
For more details, please contact the property using the information on the booking confirmation
The shared apartment accommodation is not suitable for guests who are required to quarantine, due to the apartment's communal areas.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10 per week (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per week (rates may vary)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Empire Apartments Auckland
Empire Auckland
Empire Apartments Auckland
Empire Apartments Guesthouse
Empire Apartments Guesthouse Auckland

Frequently asked questions

What is the cancellation policy at Empire Apartments?

Empire Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Empire Apartments?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Empire Apartments on 24 Nov 2024 start from NZ$85.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Empire Apartments?

Onsite parking is limited.

Are there any beaches close to Empire Apartments?

The closest beach to Empire Apartments is Takapuna Beach (7.7 km).

Is there a free airport shuttle available at Empire Apartments?

No, Empire Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at Empire Apartments?

Yep, you can grab a meal at Empire Apartments's onsite restaurant.

What time are check-in & check-out at Empire Apartments?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Empire Apartments?

No, pets are not allowed.

Empire Apartments Reviews

Reviews

6.4
Rating 10 - Excellent. 28 out of 213 reviews" "
Rating 8 - Good. 67 out of 213 reviews" "
Rating 6 - Okay. 61 out of 213 reviews" "
Rating 4 - Poor. 31 out of 213 reviews" "
Rating 2 - Terrible. 26 out of 213 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness, property conditions & facilities
My needs as a Customer are pretty minimal, but Empire Apartments meets those needs every time. The staff who greeted me were kind and polite and informative. People in and around the place were also friendly who speaks of their clients and reputation. Will stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Ford

Property was ok for the night, but room was very basic and quality of the bed was average. Loud drunk neighbours at 1am, with occasional yelling. But I do realise that the apartment is in a student location and designed for that market.
Stayed 1 night in Nov 2024

8/10 Good

Jeremiah

Travelled with family
Disliked: Staff & service
Very affordable, prefect location, and comfortable. Upgrade bed.
Stayed 1 night in Aug 2024

6/10 Okay

Aifetinai

Disliked: Cleanliness, property conditions & facilities
Overall the stay was fine. The bed was comfy and place was clean. However, the power outlet in the bathroom kept popping off which was a hazard!
Stayed 2 nights in Mar 2024

4/10 Poor

Susan

Stayed 1 night in Mar 2024

10/10 Excellent

BJ

Liked: Cleanliness, staff & service, property conditions & facilities
My second stop here smaller appartments but well presented and comfortable
Stayed 2 nights in Mar 2024

8/10 Good

BJ

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but clean and has everything one needa
Stayed 3 nights in Feb 2024

6/10 Okay

david

Business traveller
Liked: Amenities
Disliked: Staff & service
Never saw any staff on site. Property is okay. No house keeping during my 5 day stay. Noisy area.
Stayed 5 nights in Feb 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Freya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place was very clean just the facilities were damaged and mold on the cieling in the bathrooms. Staff were very helpful and gave it a great experience.
Stayed 1 night in Feb 2024

8/10 Good

Tinofara

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice .
Stayed 2 nights in Feb 2024

8/10 Good

Shona

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Needed air conditioning too hot. Fan noisy.
Stayed 1 night in Jan 2024

6/10 Okay

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 3 bedroom unit easily accommodated our family group. The road noise was significant.
Stayed 1 night in Jan 2024

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonably priced
Stayed 5 nights in Dec 2023

6/10 Okay

DIANE

Stayed 1 night in Jan 2024

4/10 Poor

b

Disliked: Cleanliness, property conditions & facilities
Location is ok , get what pay for
Stayed 2 nights in Dec 2023

8/10 Good

Alex

Travelled with family
Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

4/10 Poor

Zara

Stayed 1 night in Nov 2023

6/10 Okay

Layla

Travelled with family and small children
Liked: Cleanliness, staff & service
Wasn’t to bad. Bed was really uncomfortable, like all springs. Pillows were very flat. Place was clean and tidy. No atmosphere really. Walls were very thin so you could hear the conversations in the next room. The staff were lovely and very helpful. Elevator to the 19th floor was a bit crunchy lol. There wasn’t much a round the area. We ended up ubering everywhere as it seems to be down a hill in a no exit. It was fine, a roof over my head for the night. Can’t complain.
Stayed 1 night in Nov 2023

8/10 Good

tim

Disliked: Property conditions & facilities
Not very clean Showing its age in a lot of places Noisy
Stayed 1 night in Nov 2023

4/10 Poor

Clelland

Travelled with family and small children
Disliked: Cleanliness, staff & service
Staff were quite rude and unfriendly, bad experience dealing with them. Rooms were average with lots of paint work needing fixing up. Beds were very creaky. Definitely only good for a very short stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Brett

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos of building in website looks stunning but when you see it it is far from the photos. Paint in hallways/rooms coming off. Basically run down. Also no parking and we had to park somewhere and walk..
Stayed 1 night in Oct 2023

4/10 Poor

Zachary

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property doesn’t pretend to be what it isn’t, which I can respect. But the very dated furnishings and extremely poor internet (which is additional) needs to be addressed.
Stayed 1 night in Sep 2023

4/10 Poor

Elizabeth

Travelled with family
Disliked: Staff & service, amenities
We did like the fact that it catered for 6 beds. Didn't like the fact that one of the TV's didn't work, and 920 didn't have a tv and 921 had 2 in one bedroom. There wasn't crockery or cutlery for everyone. And the no carpark situation was a nightmare and costly.
Stayed 2 nights in Aug 2023

6/10 Okay

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023