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Heart Hotel and Gallery Whitsundays

4.0 star property
Sandy fun near Airlie Beach Lagoon and Coral Sea Marina
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heart Hotel and Gallery Whitsundays

View from room
Sports facility
Lobby
View from property
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Restaurant
The price is NZ$199
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
277 Shute Harbour Road, Airlie Beach, QLD, 4802
  • Airlie Beach Lagoon
    2 min walk
  • Harry's Corner
    1 min walk
  • Proserpine Station
    22 min drive
  • Airlie Beach, QLD (WSY-Whitsunday)
    7 min drive

Room options

View all photos for Designer Queen Room - Water Aspect

View from room

Designer Queen Room - Water Aspect

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Ceiling fan
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Queen Room - Village View

Designer toiletries, hair dryer, towels, soap

Designer Queen Room - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Ceiling fan
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer King Room - Village View

View from room

Designer King Room - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Ceiling fan
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Suite - Village View

View from room

Designer King Suite - Village View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Ceiling fan
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Spa Room - Water Aspect

View from room

Designer King Spa Room - Water Aspect

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Down duvet
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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4.2 out of 5, Very good, (638)
The price is NZ$208
for 1 room
includes taxes & fees
14 Jan - 15 Jan
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About the area

Airlie Beach

Heart Hotel and Gallery Whitsundays places you steps from Airlie Beach Lagoon and within a 15-minute stroll of Port of Airlie. Highlights at this beach hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Enjoy access to boat tours, ecotours and kayaking. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Airlie Beach hotel include Proserpine River wetlands and Coral Sea Marina.

What's nearby

  • Airlie Beach Lagoon - 2 min walk
  • Airlie Beach Market - 10 min walk
  • Port of Airlie - 13 min walk
  • Coral Sea Marina - 16 min walk
  • Cannonvale Beach - 3 min drive

Getting around

  • Proserpine Station - 22 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive

Restaurants

  • ‪Magnums Hotel - ‬1 min walk
  • ‪The Pub - ‬4 min walk
  • ‪Paradiso Rooftop Bar & Restaurant - ‬3 min walk
  • ‪The Deck - ‬1 min walk
  • ‪KC's Bar & Grill - ‬2 min walk

About this property

Heart Hotel and Gallery Whitsundays

Sandy fun near Airlie Beach Lagoon and Coral Sea Marina
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Heart Hotel and Gallery Whitsundays. You'll have access to the outdoor pool at a partner property.

This 4-star Airlie Beach hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 3 levels
  • Built in 2016
  • Towels for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Heart Hotel and Gallery Whitsundays offers 40 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include complimentary local, long-distance and international calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 10 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: AUD 10 to 30 for adults and AUD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Boat tours
  • Designer stores
  • Ecotours
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool (guest access)
  • Rafting
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkelling

Family friendly

  • Access to nearby outdoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [The Deck Restaurant 277 Shute Harbour Road Airlie Beach]
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults and AUD 10 to 30 for children
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way), (from 1 to 12 years old)
  • Nearby parking fee: AUD 10 per day (3 ft away)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Frequently asked questions

What is the cancellation policy at Heart Hotel and Gallery Whitsundays?

Heart Hotel and Gallery Whitsundays offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heart Hotel and Gallery Whitsundays?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Heart Hotel and Gallery Whitsundays on 8 Jan 2025 start from NZ$199.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heart Hotel and Gallery Whitsundays?

Yep, Heart Hotel and Gallery Whitsundays is a short 2-minute walk from Airlie Beach Lagoon. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

What makes Heart Hotel and Gallery Whitsundays a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Heart Hotel and Gallery Whitsundays.

Does Heart Hotel and Gallery Whitsundays serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Heart Hotel and Gallery Whitsundays?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Heart Hotel and Gallery Whitsundays?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Heart Hotel and Gallery Whitsundays?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Heart Hotel and Gallery Whitsundays?

No, only service animals are allowed.

Heart Hotel and Gallery Whitsundays Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 197 out of 486 reviews" "
Rating 8 - Good. 162 out of 486 reviews" "
Rating 6 - Okay. 72 out of 486 reviews" "
Rating 4 - Poor. 34 out of 486 reviews" "
Rating 2 - Terrible. 21 out of 486 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Friendly & helpful reception. Small rooms & no freezer box in bar fridge however super comfortable bed & luxurious pillows. Loved the added touch of lavender spray.
Stayed 1 night in Dec 2024

8/10 Good

Angela

Travelled with partner
Liked: Staff & service
Very central in Airlie Beach. Very small rooms. Great views
Stayed 1 night in Nov 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Very central. In good location close to the lagoon. In good condition.
Stayed 4 nights in Oct 2024

6/10 Okay

Brett

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning not adequate spent all night sweating also ceiling fan no good
Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent & convenient to walk around town. Do not have any dislikes
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great location, and great rooms. The fridge did not work. The aircon did not work. When I asked if I got a room upgrade (as per the earned VIP benefits program) the staff member acted like it was a joke, even saying "did you want me to joke around and pretend you get a room upgrade?"
Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are small but for one or two people for a couple of nights it’s fine. pub across the road does add some character but not for those who like an early night or are light sleepers! Nice hotel in a great spot
Stayed 2 nights in Sep 2024

4/10 Poor

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wasn’t impressed with paying $500 a night with just a normal hotel style room. No inet on tv so only free to air
Stayed 2 nights in Sep 2024

6/10 Okay

Vitoria

Disliked: Cleanliness
The hotel is located on the main road, everything is within walking distance. The cleaning tho was very poor, my room was located on the parking side area, and it was very noisy during the morning. I'd recommend choosing another side, if possible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Victoria

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and very convenient. In walking distance of the beach, shopping, dining and the lagoon
Stayed 2 nights in Sep 2024

2/10 Terrible

Zach

Disliked: Cleanliness, staff & service, property conditions & facilities
We had been given a complimentary 11 AM checkout the evening before departure, 1 hour later than the 10 AM provided checkout. At 10:30 AM, a woman walked into the room without knocking. My friend was dressed and laying in bed as we returned from breakfast and I was on the toilet. She said “sorry”, left the room and then came back to reopen the door without permission AGAIN and threw the clean sheets for the next guest all over the floor, in the walkway inside our room as shown in photo. When coming in and out through the stay, I heard Allison and an older gentleman that worked at the desk talking poorly and would gossip about various guests. When going to checkout, Alison said “what do you need”, rather than asking us how we are, if we enjoyed our stay, ect. I informed about the experience of the staff entering the room and throwing the next guests sheets in and the response was that she would simply speak to housekeeping about it, and she did not seem to think it was a big deal and showed no care or compassion. I guess the “do not disturb” sign on the door does not account for anything at Heart Hotel. This was my second and last stay. Alison lacked kindness or care through the stay or regarding this event. The property is in less well kept condition now, hairs in the bed and gum stuck to nightstands. We even got black marks on the “new” sheets thrown on floor as we left accidentally as we did not feel it was our responsibility to move them after this invasion of privacy.
Stayed 4 nights in Sep 2024

8/10 Good

Shayne

Liked: Staff & service
Great location in the heart of Airlie and walkable to the town's main dining options. The rooms are small but nicely presented. We had an issue with the shower flooding due to blocked drains, but the receptionist attended our room promptly to try and rectify the issue and provide additional towels. The room was clean, apart from the louvres between the bathroom and bedroom which were dusty and overdue for a clean. Surprisingly, the hotel is quiet and we didn't hear any noise from the main street - great window glazing! There is also plenty of council parking out the back, but no swimming pool, unfortunately. We have stayed at the hotel twice and will likely stay again due to its location.
Stayed 2 nights in Sep 2024

8/10 Good

ZHE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Stayed 2 nights in Aug 2024

4/10 Poor

Donna Marie

Travelled with family
Disliked: Cleanliness, amenities
The room was small and dirty Did get upgraded but only because the room was filthy and had blood on pillows and curtains They were going to charge us $1000 for upgrade
Stayed 5 nights in Aug 2024

8/10 Good

Susi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard rooms are small. But only a one night stay. I understand why larger rooms are more expensive re their views.
Stayed 1 night in Aug 2024

6/10 Okay

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Andrew

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
We found the hotel noisy.It backs onto a carpark which turned out to be too noisy in the mornings The bins were picked up early one morning as well as nearby construction with trucks reversing onto the site Trucks delivered goods to shops parked underneath the balconies The bed and pillows werent great either so that made it hard enough to sleep All in all, not pleasant
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very convenient location, good view from the ocean room. Handy to everything, quite even though right in the middle of Airlie.
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

6/10 Okay

Gemma

Great location, comfortable beds, beautiful bathroom and amenities, however the blinds are not block out and the internal noise (hearing everything in the hallways) was a little disappointing
Stayed 6 nights in Aug 2024

8/10 Good

Natalie Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lot of noise from nightclub, delivery and waste trucks
Stayed 1 night in Aug 2024