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The Ville Resort - Casino

4.5 star property
Luxury hotel connected to the convention centre in Townsville with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ville Resort - Casino

View from property
Interior entrance
View from room
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Parking available
  • Spa
The price is NZ$260
includes taxes & fees
30 Jan - 31 Jan

Explore the area

Map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    ‪4 min walk‬
  • Magnetic Island Ferry Terminal
    ‪6 min walk‬
  • Cultural Centre Townsville
    ‪12 min walk‬
  • Townsville, QLD (TSV)
    ‪21 min drive‬

Room options

View all photos for Deluxe King Ocean

Minibar, in-room safe, desk, laptop workspace

Deluxe King Ocean

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Ocean View

Minibar, in-room safe, desk, laptop workspace

Resort King Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2016
Blackout curtains
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Marina

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Marina

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Ocean Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Ocean Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King Marina View

Resort King Marina View

Resort King Marina View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2016
Blackout curtains
Hairdryer
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Marina View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Marina View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 32.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Bathroom

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Marina View

Resort Twin Marina View | View from room

Resort Twin Marina View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2016
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort Twin Ocean View

View from room

Resort Twin Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2016
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive King Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Separate bath and shower
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Marina

Deluxe King Marina

Deluxe King Marina

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 32 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort King Suite

Minibar, in-room safe, desk, laptop workspace

Resort King Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Renovated in 2016
  • 64 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Suite

Resort Twin Suite | Balcony

Resort Twin Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Renovated in 2016
  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Marina View

Minibar, in-room safe, desk, laptop workspace

Executive King Marina View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Separate bath and shower
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Ardo

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (116)
The price is NZ$303
for 1 room
includes taxes & fees
6 Feb - 7 Feb
Ardo

About the area

Townsville

You'll be connected to the convention centre at The Ville Resort - Casino, and within just a 15-minute stroll of Magnetic Island Ferry Terminal and Museum of Tropical Queensland. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Hands in Harmony can include deep-tissue massages, hot stone massages and body wraps. The buffet restaurant, The Palm House, is open for breakfast and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, pool cabanas and pool loungers. 0 square feet (0 square metres) of event facilities include 5 meeting rooms and a conference centre. Other amenities include a casino, free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4.5-property class Townsville hotel include Maritime Museum of Townsville and Queens Gardens.

What's nearby

  • Townsville Entertainment & Convention Centre - 4 min walk
  • Magnetic Island Ferry Terminal - 6 min walk
  • Museum of Tropical Queensland - 13 min walk
  • Castle Hill - 4 min drive
  • Queensland Country Bank Stadium - 5 min drive

Getting around

  • Townsville Station - 11 min drive
  • Townsville, QLD (TSV) - 23 min drive

Restaurants

  • ‪Seaview Hotel - ‬3 min drive
  • ‪Wild Rice Laos & Thai Cuisine - ‬17 min walk
  • ‪IMC Steak House - ‬3 min drive
  • ‪Molly Malones Irish Pub - ‬12 min walk
  • ‪Zambrero Townsville - ‬16 min walk

About this property

The Ville Resort - Casino

Luxury hotel connected to the convention centre in Townsville with 3 restaurants
The Ville Resort - Casino offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. A casino, spa services, and a terrace are also featured at the luxury The Ville Resort - Casino. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

  • 1 building
  • 194 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1986
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Ville Resort - Casino offers 194 accommodations with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 28.95 to 36.95 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics

Restaurants on site

  • Miss Songs
  • Quarterdeck
  • Room Service
  • Spin Cafe
  • The Palm House

Things to do

  • 24 gaming tables
  • 370 slot machines
  • Casino (13,638 square feet of space)
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28.95 to 36.95 for adults and AUD 0 to 14.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

Frequently asked questions

What is the cancellation policy at The Ville Resort - Casino?

The Ville Resort - Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ville Resort - Casino?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at The Ville Resort - Casino on 30 Jan 2025 start from NZ$259.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ville Resort - Casino?

Yep, The Ville Resort - Casino has a free self car park. Additionally, there is valet parking with in/out privileges for AUD 15 per day.

Are there any beaches close to The Ville Resort - Casino?

Yep, The Ville Resort - Casino is a short 14-minute walk from The Strand Beach.

Is there a spa on site at The Ville Resort - Casino?

Yep, Hands in Harmony is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as sports massages.

Does The Ville Resort - Casino have a pool?

Yep, and guests love it! The Ville Resort - Casino has a pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 8:00 PM.

Does The Ville Resort - Casino have a waterslide?

No, there is no waterslide at The Ville Resort - Casino, but Strand Waterpark is a short 16-minute walk away.

What luxury perks are available at The Ville Resort - Casino?

The Ville Resort - Casino features a full-service spa, an outdoor pool and 3 restaurants.

Is The Ville Resort - Casino family-friendly?

You bet! With amenities such as free bike rentals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Ville Resort - Casino is a hit with families.

Does The Ville Resort - Casino serve breakfast?

Sure does, buffet breakfast is on offer weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Ville Resort - Casino?

No, The Ville Resort - Casino does not offer an airport shuttle service.

Is there a bar or restaurant at The Ville Resort - Casino?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ville Resort - Casino?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Ville Resort - Casino?

No, only service animals are allowed.

The Ville Resort - Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews" "
Rating 8 - Good. 310 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

A
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night, so it's a little hard to review, but the resort has certainly improved since we last stayed many years ago. The Casino was terrible (I'm sorry to say), the swim up bar was lovely but staff need to be up skilled in service and communication/interaction with guests. The staff that greet you out front are wonderful, which makes for a great first impression, keep it up boys. Perhaps when you are paying for deluxe rooms there could be a little inclusion of something, even if it were free bottled water. Ardo's rooftop bar was great.
Stayed 1 night in Jan 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

STEVEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good rate, staff seem bit vague
Stayed 1 night in Dec 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Aircon turned off through the night making it hot and uncomfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed having a king size bed with excellent pillows.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fabulous to have a pool to swim in & the splash bar was great. Overall the staff were very friendly & helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher, Gordonvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Troy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Poor food options. Too much stodgy food. Buffet breakfast and dinner was poor quality and expensive
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jodie

Travelled with family
Liked: Staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2024

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
There were a series of problems with our stay. We had noisy neighbours in a room from midnight to 0630 one night. We had all sorts of problems ordering food and drinks from the poolside bar and app. The app wasn’t working one day and we were asked to go inside to two separate locations to order food and drinks. To top that the staff were rude at having to deliver the order to the pool deck. Our room was not serviced one day. When it was little things like milk were not replaced. We paid quite a lot for this stay for 4 nights and we simply expected more from this so-called premium location. We were spoken to in a dismissive way in the casino one night so we left without playing any of the games. Songs restaurant was enjoyable in the hotel. We got the best service of our stay as we were leaving when the Irish guy placed our luggage in our car. He was polite and attentive. I did raise these issues with the Duty Manager who comped a breakfast for both of us one day. However as it was a buffet it was hardly costing the hotel anything. The pool area is the winning feature. If only the service was better. The male lifeguard was attentive and did a good job.
Stayed 4 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything I needed in one location. Look forward to going back
Stayed 3 nights in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything in one place Service has improved again Big shout to Jane on front desk for exceptional service
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Disliked: Property conditions & facilities
The room was old and didn’t even have water in fridge
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever thank you ! 🙏
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a great view, the food was fantastic, would highly recommend it as a place to stay
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Liked: Cleanliness
Shame about the lack of transport
Stayed 2 nights in Sep 2024