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Mantra Heritage

4.0 star property
Hotel in Port Douglas with outdoor pool and Hot tub
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mantra Heritage

Outdoor pool
Property grounds
In-room safe, iron/ironing board, cots/infant beds, free WiFi
In-room safe, iron/ironing board, cots/infant beds, free WiFi
In-room safe, iron/ironing board, cots/infant beds, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
16 Warner Street, Port Douglas, QLD, 4877
  • Anzac Park
    3 min walk
  • Macrossan Street
    3 min walk
  • St Mary's by the Sea Chapel
    3 min walk
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    5 min drive

Room options

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 79 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 108 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

View all photos for Hotel Room

Hotel Room

Hotel Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Swim Out

In-room safe, iron/ironing board, cots/infant beds, free WiFi

1 Bedroom Swim Out

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 79 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for 2 Bedroom Dual Key Swim Out

In-room safe, iron/ironing board, cots/infant beds, free WiFi

2 Bedroom Dual Key Swim Out

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
  • 121 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Dual Key

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual Key

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 108 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

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Mantra PortSea
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Parking included
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4.0 out of 5, Very good, (826)
The price is NZ$215
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Mantra PortSea

About the area

Port Douglas

Mantra Heritage puts you in the heart of Port Douglas, within steps of Port Village Shopping Centre and Macrossan Street. Highlights at this hotel include an outdoor swimming pool, free self-parking and Access to hot tub. .This smoke-free hotel offers free WiFi in public areas, a garden and barbecues. Other amenities include laundry facilities, dry cleaning/laundry services and tour/ticket assistance. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Port Douglas hotel include Anzac Park and St Mary's by the Sea Chapel.

What's nearby

  • Macrossan Street - 3 min walk
  • Sugar Wharf - 4 min walk
  • Port Village Shopping Centre - 4 min walk
  • Crystalbrook Superyacht Marina - 6 min walk
  • Four Mile Beach - 10 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 65 min drive

Restaurants

  • ‪Tin Shed - ‬4 min walk
  • ‪Wicked Ice Creams - ‬5 min walk
  • ‪Rattle N Hum - ‬4 min walk
  • ‪N17 Burger Co - ‬4 min walk
  • ‪Paddy's Port Douglas - ‬5 min walk

About this property

Mantra Heritage

Hotel in Port Douglas with outdoor pool and Hot tub
Mantra Heritage offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, tour/ticket assistance, and a garden are also featured at Mantra Heritage. Free self parking is available.

This 4-star Port Douglas hotel is smoke free.

  • 39 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
Mantra Heritage offers 39 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This Port Douglas hotel provides complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours

Renovations and closures

The property will be renovating from 23 October 2024 to 11 December 2024 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 43.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 43.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Frequently asked questions

What is the cancellation policy at Mantra Heritage?

Mantra Heritage offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mantra Heritage?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Mantra Heritage on 14 Nov 2024 start from NZ$188.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mantra Heritage?

Yep, Mantra Heritage has a free self car park.

Are there any beaches close to Mantra Heritage?

Yep, Mantra Heritage is a short 10-minute walk from Four Mile Beach.

Does Mantra Heritage have a pool?

Mantra Heritage has an outdoor pool.

What makes Mantra Heritage a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Mantra Heritage.

Is Mantra Heritage family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Mantra Heritage is a hit with families.

Is there a free airport shuttle available at Mantra Heritage?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Mantra Heritage?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Mantra Heritage?

No, pets are not allowed.

Mantra Heritage Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 119 out of 322 reviews" "
Rating 8 - Good. 123 out of 322 reviews" "
Rating 6 - Okay. 51 out of 322 reviews" "
Rating 4 - Poor. 25 out of 322 reviews" "
Rating 2 - Terrible. 4 out of 322 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, amenities
The location of the facility was good being in the centre of the town, close to shops and restaurants. Unfortunately we were on the second floor and the lift was not working and therefore had to carry heavy bags up and down three flights of stairs which was not communicated prior to our stay. I was under the impression that the lift was being fixed but it was still not fixed when we left - this was poor communication and there was assumption that we were physically capable of navigating stairs on a daily basis.
Stayed 5 nights in Oct 2024

8/10 Good

Gordon Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. In walking distance.
Stayed 5 nights in Oct 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable suite. Balcony overlooking the pool. Overall a relaxing stay.
Stayed 4 nights in Aug 2024

8/10 Good

GARRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how central the property was to everything especially dining and shopping. Everything was within easy walking distance so we didn't need a car. The room was very well appointed. We loved having the spa as well.
Stayed 7 nights in Jul 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located right next to shops/restaurants. We would definitely choose Heritage again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mary Joy

Stayed 1 night in Jul 2024

6/10 Okay

peter

Disliked: Property conditions & facilities
You get what you pay for, basic in a great local.
Great location in the heart of Port Douglas’s shops. Restaurants and bars. However the facilities are sadly dated and a full renovation is needed, the pools were tragic. You get what you pay for!
Stayed 3 nights in Jul 2024

6/10 Okay

Martina Patricia

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Some rooms are very tired. Our power went out and we had to move rooms. Luckily it was an upgrade to a much better room. The Manager was great to deal with.
Stayed 7 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kamilla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property, very happy with our time at Mantra. Close to everything, clean, and amenities/ pool were wonderful.
Stayed 1 night in Jun 2024

8/10 Good

YURI

Travelled with family
Liked: Staff & service, property conditions & facilities
・Tea stains on the dishes were noticeable. It would be best to bleach them. ・After dinner, when I went to bed, it was a little chilly so I asked for a blanket, but I was told that the service had ended and they couldn't give one to us. ・The room smelled moldy ・There were food crumbs on the dining chairs that looked like they had been there for a while.
Stayed 1 night in May 2024

6/10 Okay

Syrie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was mouldy, the room smelt like mould. The lights flickered (bathroom and bedsides) no one at reception, hard to find the room!! The people we travelled with had better rooms 😭
Stayed 1 night in Apr 2024

8/10 Good

Michael

lovely pool for an evening dip, a bit noisy with kids during the day. Loved our private deck and access
Stayed 4 nights in Apr 2024

8/10 Good

Joanne, Hope Vale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 8 nights in Jan 2024

8/10 Good

Kylie

Stayed 1 night in Jan 2024

2/10 Terrible

Kylie

Stayed 1 night in Jan 2024

10/10 Excellent

helen

Stayed 1 night in Dec 2023

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Excellent location for bars/restaurants. Useless lift does not give access to all floors, rooms at back of property are very noisy. Lorikeets will wake you all night and then freezer truck sits outside rear for an hour from about 5:45am, oh! and the only day we could lay in they had maintenance going on in room next door . Great if you dont like to sleep.
Stayed 4 nights in Nov 2023

10/10 Excellent

Mark William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful pool
Stayed 3 nights in Nov 2023

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff. Rooms were clean. The property is very relaxing and a great spot to stay.
Stayed 3 nights in Oct 2023

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice and close to everything
Stayed 4 nights in Sep 2023

10/10 Excellent

david

Stayed 1 night in Sep 2023

4/10 Poor

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hazardous
Definitely not worth the premium price. We paid for a private swim up suite and found a small, dirty, unappealing pool which was completely overlooked from the back of a small shopping centre. The suites are in a seperate part from the hotel, attached to the shopping centre. Access was from a dank basement shared with store cupboards and shopping centre toilets. Other issues included mould (all over the bathroom) an useable kitchen with sticky surfaces and to get into the shower, you need to step over a knee high wall in the bathroom. Certainly not suitable if you're not agile. I'm tall and fairly flexible and have bruises and cuts on my knees from it. The entire hotel is also a maze of stairs, so wouldn't recommend if you have lots of luggage!
Stayed 4 nights in Sep 2023