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Pinnacles

5.0 star property
Luxury aparthotel with fitness centre and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pinnacles

2 Bedroom Deluxe Seaview Jacuzzi | Outdoor spa tub
Full-sized fridge, microwave, stovetop, dishwasher
Flat-screen TV
In-room safe, individually furnished, desk, laptop workspace
Outdoor pool

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Gym
  • Washer
  • Air conditioning
  • Outdoor space
  • Parking included

Explore the area

Map
16 Golden Orchid Drive, Po Box 1322, Airlie Beach, QLD, 4802
  • Airlie Beach Market
    12 min walk
  • Airlie Beach Lagoon
    13 min walk
  • Boathaven Beach
    14 min walk
  • Airlie Beach, QLD (WSY-Whitsunday)
    20 min drive

Room options

View all photos for 1 Bedroom Standard Seaview Jacuzzi

In-room safe, individually furnished, desk, laptop workspace

1 Bedroom Standard Seaview Jacuzzi

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 90 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Standard Garden View Jacuzzi

Garden view

2 Bedroom Standard Garden View Jacuzzi

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 133 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Standard Seaview Jacuzzi

In-room safe, individually furnished, desk, laptop workspace

2 Bedroom Standard Seaview Jacuzzi

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Exclusive Apartment, 1 Bedroom, Harbour View

In-room safe, individually furnished, desk, laptop workspace

Exclusive Apartment, 1 Bedroom, Harbour View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • 87 sq m
  • 1 bedroom
  • 1 bathroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Penthouse, 2 Bedrooms, Ocean View

Superior Penthouse, 2 Bedrooms, Ocean View

Superior Penthouse, 2 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 166 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Apartment with Jacuzzi Partial Seaview

In-room safe, individually furnished, desk, laptop workspace

Two Bedroom Apartment with Jacuzzi Partial Seaview

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 133 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Apartment with Jacuzzi Partial Seaview

Full-sized fridge, microwave, stovetop, dishwasher

One Bedroom Apartment with Jacuzzi Partial Seaview

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 90 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment, 2 Bedrooms, Harbour View

In-room safe, individually furnished, desk, laptop workspace

Exclusive Apartment, 2 Bedrooms, Harbour View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • 2 bedrooms
  • 2 bathrooms
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for 2 Bedroom Sub-penthouse

In-room safe, individually furnished, desk, laptop workspace

2 Bedroom Sub-penthouse

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 166 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Sub-penthouse

In-room safe, individually furnished, desk, laptop workspace

1 Bedroom Sub-penthouse

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 145 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Seaview Studio

Free toiletries, hair dryer, towels

1 Bedroom Seaview Studio

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • 69 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Garden View Jacuzzi

In-room safe, individually furnished, desk, laptop workspace

1 Bedroom Garden View Jacuzzi

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 90 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Deluxe Seaview Jacuzzi

Beach/ocean view

1 Bedroom Deluxe Seaview Jacuzzi

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 145 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Seaview Eco Friendly

View from room

One Bedroom Seaview Eco Friendly

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • 69 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Seaview Apartment Residence

Beach/ocean view

2 Bedroom Seaview Apartment Residence

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 133 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Seaview Apartment Residence

Terrace/patio

1 Bedroom Seaview Apartment Residence

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 90 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Deluxe Seaview Jacuzzi

In-room safe, individually furnished, desk, laptop workspace

2 Bedroom Deluxe Seaview Jacuzzi

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 166 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Exterior

Mirage Whitsundays

Pool
Hot tub
Breakfast included
Kitchen
4.8 out of 5, Exceptional, (635)
The price is NZ$1,047
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Mirage Whitsundays

About the area

Airlie Beach

A luxury stay in Airlie Beach awaits you at Pinnacles. Within a 20-minute stroll, you'll find Airlie Beach Lagoon and Port of Airlie. Highlights at this aparthotel include washing machines, free WiFi and furnished balconies. .Each apartment is individually furnished and features a sitting area, a flat-screen TV and a coffee/tea maker. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. A ceiling fan, a safe and a hairdryer are also available. Weekly housekeeping is available. .Enjoy the outdoor swimming pool, gym and sauna. Other amenities include free Wi-Fi in public areas, a terrace and a garden. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Airlie Beach aparthotel include Coral Sea Marina and Cedar Creek Falls.
View more Aparthotels in Airlie BeachOpens in a new window

What's nearby

  • Airlie Beach Market - 12 min walk
  • Airlie Beach Lagoon - 13 min walk
  • Boathaven Beach - 14 min walk
  • Port of Airlie - 17 min walk
  • Coral Sea Marina - 4 min drive

Getting around

  • Proserpine Station - 24 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive

Restaurants

  • ‪Magnums Hotel - ‬9 min walk
  • ‪The Pub - ‬10 min walk
  • ‪Paradiso Rooftop Bar & Restaurant - ‬10 min walk
  • ‪The Deck - ‬9 min walk
  • ‪KC's Bar & Grill - ‬7 min walk

About this property

Pinnacles

Luxury aparthotel with fitness centre and sauna
Pinnacles offers its guests an outdoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Pinnacles. Self parking is free.

This 5-star Airlie Beach aparthotel is smoke free.

  • 29 guestrooms or units
  • 4 buildings
  • Built in 2004
  • Charging station for electric cars
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Pinnacles offers 29 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to furnished balconies or patios. This individually furnished accommodation has separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Airlie Beach aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Fenced pool
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 8 AM to 10:00 PM on request
  • Free self parking on site

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry service
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Gym
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 29 units
  • 4 buildings
  • Access via exterior corridors
  • Built in 2004
  • Electric car charging station
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (9 AM - 5 PM) and Saturday - Saturday (9:00 AM - 3:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 9 AM to noon on Sunday and public holidays. The reception is closed on Christmas Day, Boxing Day, and New Year's Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 50 per person (return)
  • Airport shuttle fee per child: AUD 50 (return), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

Property is also known as

Pinnacles Airlie Beach
Pinnacles Resort
Pinnacles Resort Airlie Beach
Pinnacles Resort And Spa
Pinnacles Hotel Airlie Beach
Pinnacles Resort Airlie Beach/Whitsunday Islands
Pinnacles Resort
Pinnacles Aparthotel
Pinnacles Airlie Beach
Pinnacles Aparthotel Airlie Beach

Frequently asked questions

Is parking available at Pinnacles?

Yep, Pinnacles has a free self car park.

Are there any beaches close to Pinnacles?

Yep, Pinnacles is a short 13-minute walk from Airlie Beach Lagoon. Fun beach activities include kayaking and sailing.

Does Pinnacles have a pool?

Pinnacles has an outdoor pool.

Is there a free airport shuttle available at Pinnacles?

No, but there's an airport shuttle that runs from 8 AM - 10:00 PM on request for a fee.

What time are check-in & check-out at Pinnacles?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Pinnacles?

No, pets are not allowed.

Pinnacles Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 491 out of 604 reviews" "
Rating 8 - Good. 93 out of 604 reviews" "
Rating 6 - Okay. 13 out of 604 reviews" "
Rating 4 - Poor. 5 out of 604 reviews" "
Rating 2 - Terrible. 2 out of 604 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property for a family holiday. The apartment was huge and had everything you need and want. The outdoor space is expansive and takes advantage of the incredible views. The facilities are clean and tidy. The staff were friendly and helpful too. The walk up from town and to the apartment is definitely challenging but we were well aware of that. It’s the price you pay for the absolutely amazing views. We didn’t want to leave and will definitely be back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Simone Renee

Travelled with group
Liked: Cleanliness, property conditions & facilities
We loved everything about our apartment. Wouldn’t stay anywhere else.
Stayed 6 nights in Nov 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, property conditions & facilities
Dirty room with cockroaches…room needs a deep clean and some TLC
Stayed 4 nights in Sep 2024

8/10 Good

Richard James

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice accommodation and view was amazing. Would not highly recommend to stay unless you have a car as walk up from Airlie beach was good exercise but when you want to go out for dinner and come back later the walk is very steep
Stayed 7 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Great stay at Pinnacles, swimming pool and the views were perfect! Apartment was spacious with everything needed to enjoy a stay in the whitsundays
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pool was perfect and view was magnificent!
Stayed 7 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
We just keep coming back..! This is the only place we will stay when we are in Airlie Beach. Truly beautiful, great location always clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Amazing accommodation with gorgeous views over Airlie beach. Laundry facilities, cooking facilities, coffee machine, dishwasher and all crockery provided as well as pool towels. Did not want for anything while we were here and loved our stay and was a 15 min downhill walk to the marina for boat trips. Only negative is the apartments are at the top of an incredibly steep hill. Driving up and down damaged our car. There is a taxi call station in the car park at the top which is handy if you struggle with steep decline walking. Also it is worth noting some of the car park spaces are “private parking only” which we thought meant for apartment guests but apparently not as we had a notice left on our windshield one morning. Otherwise would highly recommend for a few days enjoying the Whitsundays.
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Beautiful views. Highly recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

Travelled with partner
Amenities were as required and the view was exceptional
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view
Stayed 3 nights in Jul 2024

10/10 Excellent

Vaughn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel pool was a highlight with great views over the bay. The room was clean, bright and comfortable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gerald

Liked: Cleanliness, room comfort
Fantastic
Amazing views from all rooms. The staff were constantly in contact up to our arrival. The rooms were clean and well presented. We will definitely stay here again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was great. The view from every room was amazing. The pool was awesome. We had the best time and hope to return.
Stayed 4 nights in Jun 2024

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great manangers. Loved the view spa and pool
Stayed 6 nights in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Exactly as advertised
Stayed 3 nights in May 2024

10/10 Excellent

Matthias

Liked: Cleanliness, property conditions & facilities
Absolutely stunning views and beautiful appartement.
Stayed 4 nights in May 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was a beautiful view, spacious rooms, and the private spa was the icing on the cake. The only downfall was that the hill is VERY steep to walk up, and as it had been raining it was VERY slippery on the pebblecrete and easy to fall. I slipped a couple of times, and my husband did also. I would suggest a little stair walkway or some other kind of material that isn’t so slippery. Or offer little golf buggies for guests to use on the property- like management do. In saying that.. we managed and we would still stay here again! Just be mindful if you aren’t up for a walk, and wear non slippery shoes.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lyn

Liked: Cleanliness, room comfort
Great views, great apartment
Fantastic Seaview jacuzzi apartment. Had everything. Great views. Great location. Undercover parking. Beautiful pool. Friendly staff. We had a car, so the steep hill wasn’t a problem but it is walkable. Really enjoyed our stay. Definitely recommend and would stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Angus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first stay at Pinnacles and we thought it was excellent. We stayed in apartment no 3 and it has a great view from the balcony.
Stayed 3 nights in Apr 2024

8/10 Good

Bianca

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Grayson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only way you can describe this accomodation is amazing. The apartments, the views, the pool all just amazing. Definitely would recommend to anyone looking for that special place in Airlie Beach to plonk themselves and soak up the views. Will be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristen

Stayed 3 nights in Mar 2024

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, room comfort
Dangerous walk, but everything else was great.
The apartment itself was great. Close to town, beautiful pool and nice gym area. Apartment was very clean and had all amenities. However, very unsafe to walk up and down when it rains. There are no safety precautions like rails or anything to grab down when you want to walk down or up. They inform you it’s slippery, but do nothing to counteract or help you. Very unfortunate.
Stayed 3 nights in Mar 2024