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Mercure Amsterdam City

4.0 star property
Riverfront Amsterdam hotel in Amsterdam East with a fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Amsterdam City

Bar (on property)
Exterior
In-room safe, desk, laptop workspace, blackout curtains
View from room
Lunch and dinner served, international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Bar
    Bar
  • Air conditioning
    Air conditioning

Explore the area

Map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • RAI Exhibition and Congress Centre
    4 min drive
  • Ziggo Dome
    5 min drive
  • Heineken Experience
    5 min drive
  • Amsterdam (AMS-Schiphol)
    17 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Multiple Beds (Privilege)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

View from room

Room, 1 Double Bed with Sofa bed (Privilege)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed with Sofa bed (Privilege)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Leonardo Royal Hotel Amsterdam
Spa
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (782)
The price is NZ$237
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Leonardo Royal Hotel Amsterdam

About the area

Amsterdam

At Mercure Amsterdam City you'll be within a 30-minute stroll of RAI Exhibition and Congress Centre and Amstelpark. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a sauna. .The restaurant, Bar/Lounge FLOOR, serves international cuisine and is open for lunch and dinner. 9042 square feet (840 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Amsterdam East hotel, you'll be 3.4 km (2.1 mi) from Ziggo Dome and 3.5 km (2.2 mi) from Heineken Experience.

What's nearby

  • RAI Exhibition and Congress Centre - 4 min drive
  • Ziggo Dome - 5 min drive
  • Rijksmuseum - 6 min drive
  • Van Gogh Museum - 6 min drive
  • Johan Cruyff Arena - 6 min drive

Getting around

  • Amsterdam Amstel Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Schiphol Airport (AMS) - 17 min drive

Restaurants

  • ‪Metrostation Spaklerweg - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪L'Osteria Amsterdam - ‬13 min walk
  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪Bar Moqum - ‬4 min walk

About this property

Mercure Amsterdam City

Riverfront Amsterdam hotel in Amsterdam East with a fitness centre
Mercure Amsterdam City offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 9042 square feet (840 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the eco-certified Mercure Amsterdam City. Parking is available for a fee.

This 4-star Amsterdam hotel is smoke free.

  • 368 guestrooms or units
  • 18 levels
  • Conference rooms
  • 9042 sq ft of conference space
  • 840 sq. m of conference space
  • Built in 1990
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Amsterdam City offers 368 accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar/Lounge FLOOR
  • L'Ambiance

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 9,042 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25.50 per person
  • Self-parking fee: EUR 28 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Frequently asked questions

What is the cancellation policy at Mercure Amsterdam City?

Mercure Amsterdam City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Amsterdam City?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Amsterdam City on 1 Dec 2024 start from NZ$170.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Amsterdam City?

Yep, Mercure Amsterdam City has a self car park for EUR 28 per day.

Are there any beaches close to Mercure Amsterdam City?

The closest beach to Mercure Amsterdam City is Blijburg Beach (7.5 km).

Is Mercure Amsterdam City family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Amsterdam City is a hit with families.

Does Mercure Amsterdam City serve breakfast?

Yep, buffet breakfast is offered on weekdays between 6:30 AM and 10:00 AM and weekends from 6:30 AM to noon.

Is there a free airport shuttle available at Mercure Amsterdam City?

No, Mercure Amsterdam City does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Amsterdam City?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Amsterdam City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Amsterdam City?

No, pets are not allowed.

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 1001 reviews" "
Rating 8 - Good. 379 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Manisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

David William

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel as are all Mercure hotels but bit to far for us as we are in our 70’s ! Bit of a journey into Amsterdam from the hotel ,
Stayed 4 nights in Aug 2024

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Expected better
To start with my booking wasn't even in their system, which wasn't a good start. The air con in the room didn't work well, their was visible dust in the bathroom and one of the plug sockets didn't work.
Stayed 1 night in Jul 2024

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was great but check-in service was terrible.
The room was great. We had a nice view, but the check-in process was unacceptable. I had done the pre check in like they suggested. When we got to the hotel at 10A, we didn’t expect to get into our room right away, but check in was at 3P and it was after 4P before we could actually get in. So disappointed and despite everything else being great, first impressions are important and I can’t say we’d ever go back to this property.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a nice quiet spot
Stayed 4 nights in Jun 2024

10/10 Excellent

SJCTH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay :)
Great stay, nice and very helpful staff and clean rooms with good beds.
Stayed 1 night in Jul 2024

10/10 Excellent

Paula

Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Renette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasant & informative. Room was beautiful, clean & modern.
Stayed 1 night in May 2024

8/10 Good

Carol, Council Bluffs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dining options were horrible. Only served buffet and was terribly expensive.
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice place to stay. It is an easy walk to catch the train to the Central Station. I would stay here again in a heartbeat.
Stayed 3 nights in May 2024

10/10 Excellent

Robert James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 2 night stay. It was so quiet we were able to 9 hours. Loved the shower. It was big with great water pressure. Would stay there again.
Stayed 1 night in May 2024

6/10 Okay

MING KI KEVEN

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There are many stairs between the hotel and Metro station. The hotel room have many lights are not working. It is very dark in the room.
Stayed 4 nights in May 2024

10/10 Excellent

Abu Faruk

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Elaine, Glasgow

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were worried that this hotel was going to be too far out of the city centre but the trains were a quick and easy way to get about. The hotel amenities were great and we enjoyed a coffee beside the canal each morning before we started our day.
Stayed 2 nights in May 2024

6/10 Okay

Carin

Travelled with partner
Hotel was fine for a couple nights. Front desk staff and dining staff should smile more. Not very hospitable.
Stayed 2 nights in May 2024

2/10 Terrible

Rohini

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t feel comfortable with my stay here . Travelled with two young children , no proper support and not a great stay. I did a non refundable booking , else would not have stepped in . They made me pay additional charges for kids , and staff were impatient and not so polite
Stayed 1 night in Apr 2024

10/10 Excellent

Brennan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at the Mercury Amsterdam City Hotel. The hotel was convenient and the staff was very lovely and helpful to my family. The room was perfect for my family and very quiet.
Stayed 1 night in Mar 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is lovely and very clean. The only downside to it is that it’s too far out.
Stayed 4 nights in Apr 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Keeziah

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the metro with lines into Centraal and other popular areas. The hotel room was clean and well presented. I would highly recommend staying here
Stayed 3 nights in Mar 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was a great experience. The staff were super helpful when we got here. Being on one of the high floors was challenging as the room temp was around 25 degrees Celsius. Our fan broke down multiple times and we were not able to check in till 4:00 pm instead of 3 pm.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and standard of room, pre-book breakfast otherwise it can get expensive.
Stayed 2 nights in Feb 2024