6/10 Okay
STEVEN, Pittsburgh
23 Oct 2024
Disliked: Cleanliness, property conditions & facilities
The hotel itself was nice, but we were very disappointed in the room and the floors! The carpet in our room had a noticeable tear and was dirty, there was a cob web hanging down from one of the ceiling lights, the headboard was dusty, the bar to hang up clothes was too low... if you had pants it would drag on the floor ( and I'm short!), the bathroom light fixture was filthy and the plastic cover was a little more than slightly open.
The carpet in the hallway was dirty and buckling, there was someone who ordered room service and the cart was outside their room from sometime in the evening until at least the afternoon the next day. Not to mention I've seen trash on the floors through out.... they really could have done better than they did ( or didn't do) considering the hotel that it is!
STEVEN
Stayed 4 nights in Oct 2024