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Sugarland Hotel

3.5 star property
Hotel with free parking, a quick walk to Gaisano City Mall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sugarland Hotel

Executive Room, 1 King Bed
Garden
Poolside bar
Lobby sitting area
Executive Room, 1 King Bed | Bathroom

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Araneta St., Bacolod, Negros Occidental, 6100
  • Gaisano City Mall
    10 min walk
  • San Sebastian Cathedral
    4 min drive
  • SM City Bacolod Northwing
    4 min drive
  • Bacolod (BCD-New Bacolod - Silay)
    19 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

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The price is NZ$86
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includes taxes & fees
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About the area

Bacolod

At Sugarland Hotel you'll be within a 10-minute stroll of Gaisano City Mall and within 30 minutes of SM City Bacolod Northwing. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Asul, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of a meeting room and a 24-hour business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Bacolod hotel, you'll be 2.5 km (1.6 mi) from San Sebastian Cathedral and 3 km (1.8 mi) from Bredco Port Terminal.

What's nearby

  • Gaisano City Mall - 10 min walk
  • San Sebastian Cathedral - 4 min drive
  • SM City Bacolod Northwing - 4 min drive
  • SMX CONVENTION CENTER - 5 min drive
  • Bacolod City Government Center - 7 min drive

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive

Restaurants

  • ‪Goldenfield Commercial Complex - ‬5 min walk
  • ‪Coffee Culture Roastery - ‬12 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Highlands Coffee - ‬3 min walk
  • ‪Aboy's Restaurant - ‬8 min walk

About this property

Sugarland Hotel

Hotel with free parking, a quick walk to Gaisano City Mall
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi. The business-friendly Sugarland Hotel also features an outdoor pool, a garden, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Bacolod hotel.

  • 85 guestrooms or units
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Sugarland Hotel offers 85 air-conditioned accommodations with a safe and free toiletries. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Asul
  • Twist Cafe

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sugarland Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1500.0 per day.
  • Cots (infant beds) are available for PHP 500.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 600 per room (one way)
  • Crib (infant bed) fee: PHP 500.0 per day
  • Rollaway bed fee: PHP 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod

Frequently asked questions

What is the cancellation policy at Sugarland Hotel?

Sugarland Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sugarland Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Sugarland Hotel on 5 Nov 2024 start from NZ$97.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sugarland Hotel?

Yep, Sugarland Hotel has a free self car park.

Are there any beaches close to Sugarland Hotel?

The closest beach to Sugarland Hotel is Tatlong Pulo Beach (47.2 km).

Does Sugarland Hotel have a pool?

Sugarland Hotel has an outdoor pool.

Is there a free airport shuttle available at Sugarland Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sugarland Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sugarland Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sugarland Hotel?

No, pets and service animals are not allowed.

Sugarland Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 71 reviews" "
Rating 8 - Good. 26 out of 71 reviews" "
Rating 6 - Okay. 12 out of 71 reviews" "
Rating 4 - Poor. 9 out of 71 reviews" "
Rating 2 - Terrible. 5 out of 71 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beautiful lobby and the room .
Stayed 2 nights in Jul 2024

2/10 Terrible

Hernando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking, I lost my shoes in my room.
Stayed 3 nights in Jun 2024

8/10 Good

Allen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Stayed 1 night in Jun 2024

6/10 Okay

Ramela

Travelled with family
Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and noisy.
Stayed 1 night in May 2024

6/10 Okay

Ramela

Travelled with family
Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
Stayed 1 night in May 2024

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
Stayed 20 nights in Apr 2024

8/10 Good

Renita

Stayed 1 night in May 2024

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice stay
Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.
Stayed 2 nights in Apr 2024

8/10 Good

Edren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of rescheduling my stay was good and fast
Stayed 1 night in Apr 2024

4/10 Poor

Maricel

Travelled with family
Disliked: Amenities
Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room
Stayed 2 nights in Mar 2024

10/10 Excellent

Ronald

Stayed 1 night in Feb 2024

2/10 Terrible

James, St. Pete Beach

Stayed 1 night in Feb 2024

8/10 Good

Herbert Herminio

Business traveller
Liked: Staff & service
Sugarland
Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.
Stayed 2 nights in Feb 2024

10/10 Excellent

Florence

Stayed 3 nights in Jan 2024

10/10 Excellent

Hector Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la amabilidad del personal. No me gustó ver un ratón en el elevador
Stayed 6 nights in Jan 2024

8/10 Good

Michael, scottsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older hotel at the South end of Bacolod Poor parking
Stayed 1 night in Jan 2024

2/10 Terrible

Mike

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!! The New Year's Eve buffet was overpriced for what was offered & the food was sub par. Will not book here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2023

6/10 Okay

Maria Antonia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.
Stayed 2 nights in Jun 2023

8/10 Good

Gene

Stayed 1 night in Jan 2023

2/10 Terrible

Lydia

Stayed 1 night in Dec 2022

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, staff & service
The wifi not connecting properly and the tv not working call the front desk and i wait almost 3 hours before they fix it

6/10 Okay

Pamela, Vancouver

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Grew up in Bacolod, and Sugarland hotel has been known for their good food ever since. The only downside of my family’s stay at Sugarland hotel was the hot water and shower head in their bathroom. My family asked for maintenance but no one came to fix the problem. For the future in case we plan to book an occasion again we will book SL as our go to venue. I’d like to give credits to Ms. Lynsie Bernas for patiently answering my inquiries thru messenger. Keep up the good work.
Stayed 1 night in Aug 2022

8/10 Good

Nickie Sann

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
service is bad (breakfast area)
The facilities are excellent but the staff service most especially during breakfast was very awful!! The staff was being disrectful to my mom, SHE should how to deal with the customers and on how to treat them well. We didnt like how she acted. SHE needs to be trained AGAIN. If she continues acting that way, she will forever leave a bad impression to the guests like me most esp to those na matyag niya hindi ka afford. Just saying
Stayed 1 night in Jul 2022