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Metropolitan Palace

5.0 star property
Luxury hotel connected to the convention centre in Al Ghazālah with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropolitan Palace

Exterior
Royal Suite
Day care
Penthouse | Private kitchen
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Parking available
    Parking available

Explore the area

Map
Dimitri Hayek St, Horsh Tabet Si, Sin El Fil, 55555
  • Le Mall Sin El Fil
    2 min walk
  • City Center Beirut
    3 min drive
  • Horsh Beirut
    4 min drive
  • Beirut (BEY-Rafic Hariri Intl.)
    16 min drive

Room options

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About the area

Sin El Fil

Metropolitan Palace places you in the heart of Sin El Fil, connected to the convention centre and within steps of Le Mall Sin El Fil. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool and a free area shuttle. .The fine-dining restaurant, Venezia, is open for brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, outdoor tennis court, sauna and seasonal outdoor swimming pool. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute walk of this 5-property class Al Ghazālah hotel include City Center Beirut and Beirut Art Center.

What's nearby

  • Le Mall Sin El Fil - 2 min walk - 0.2 km
  • City Center Beirut - 3 min drive - 2.6 km
  • National Museum of Beirut - 3 min drive - 3.1 km
  • Hamra Street - 7 min drive - 7.8 km
  • Zaitunay Bay - 7 min drive - 7.8 km

Getting around

  • Beirut (BEY-Rafic Hariri Intl.) - 16 min drive

Restaurants

  • ‪Mr International - ‬12 min walk
  • ‪Kaffeine - ‬14 min walk
  • ‪Hybrid Cafe Bar - ‬5 min walk
  • ‪Sea Sweet - ‬15 min walk
  • ‪Get Grilled - ‬19 min walk

About this property

Metropolitan Palace

Luxury hotel connected to the convention centre in Al Ghazālah with 3 restaurants
Metropolitan Palace offers its guests a seasonal outdoor pool, a kids' pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. A sauna, a rooftop terrace, and spa services are also featured at the luxury Metropolitan Palace. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Sin El Fil hotel is smoke free.

  • 1 building
  • 185 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2001
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Metropolitan Palace offers 185 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, bidets and complimentary toiletries.

This Sin El Fil hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Arabic, Danish, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 20 per day)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 25 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Summer Place
  • Summer Place Terrace
  • Tea Garden
  • Venezia

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Fee for in-room wireless Internet: USD 6 per night (rates may vary)
  • Fee for in-room wired Internet: USD 20 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 20 per day (rates may vary)
  • Airport shuttle fee: USD 36 per vehicle (return)
  • Valet parking fee: USD 10 per night
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 20 May and close on 30 September.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Beirut Hilton
Hilton Beirut
Hilton Beirut Metropolitan Palace
Hilton Metropolitan Palace
Hilton Metropolitan Palace Beirut
Hilton Metropolitan Palace Hotel
Hilton Metropolitan Palace Hotel Beirut
Metropolitan Beirut
Metropolitan Hilton Beirut
Metropolitan Palace Beirut
Hilton Beirut Metropolitan Palace Hotel
Metropolitan Palace Hotel
Metropolitan Palace Sin El Fil
Hilton Beirut Metropolitan Palace
Metropolitan Palace Hotel Sin El Fil

Frequently asked questions

What is the cancellation policy at Metropolitan Palace?

Metropolitan Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Metropolitan Palace?

Yep, Metropolitan Palace has valet parking for USD 10 per night.

Is there a spa on site at Metropolitan Palace?

There's no onsite spa, but this property does offer services like massages.

Does Metropolitan Palace have a pool?

Metropolitan Palace has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 24 hours (Seasonal outdoor pool open from May 20 to September 30).

What luxury perks are available at Metropolitan Palace?

Metropolitan Palace features a health club, an outdoor pool and a steam room. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Metropolitan Palace a romantic place to stay?

Garden-view dining and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Metropolitan Palace.

Is Metropolitan Palace family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Metropolitan Palace is a hit with families.

Are there hot tubs in the rooms at Metropolitan Palace?

No, but there are deep-soaking baths in the guestrooms.

Does Metropolitan Palace serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Metropolitan Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Metropolitan Palace?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Metropolitan Palace?

Check-in begins at 2:00 PM. Check-out time is noon.

Metropolitan Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 82 reviews" "
Rating 8 - Good. 23 out of 82 reviews" "
Rating 6 - Okay. 9 out of 82 reviews" "
Rating 4 - Poor. 9 out of 82 reviews" "
Rating 2 - Terrible. 5 out of 82 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

fadi, Hawally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very courteous and very nice, restaurant breakfast staff are extremely nice and the manager. Had issue with room and was resolved but response time is very slow to any request
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very polite staff
Stayed 11 nights in Jul 2024

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, and a beautiful view. Clean, and organized. The best part of it was the people very professional staff, polite and helpful.
Stayed 1 night in Jun 2024

8/10 Good

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023

10/10 Excellent

wafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay we enjoyed it fully
Stayed 2 nights in Sep 2023

10/10 Excellent

Armand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2023

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick visit
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff particularly Janaa & Rebeca were very helpful in our needs during our stay in the hotel especially securing tickets for a musical show of Caracalla . Also Charbil & Hassan the concierge were excellent. The Hotel was very clean, safe and in a convenient location of Beirut.
Stayed 7 nights in May 2023

2/10 Terrible

Fady

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT COME TO THIS PLACE !! very bad wifi services and terrible food service. I stayed for three days only, each morning the breakfast is either late, not what you ordered or not well cooked. Staff who came to the room are really careless and have no sense of responsibility or hospitality.

10/10 Excellent

Bachir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent - I booked it to a friend and he found it a great experience
Stayed 1 night in Dec 2019

6/10 Okay

Jalal

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2019

8/10 Good

Am, Toronto

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice look old but. Nice location for my Business near mall
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff , Understand customers needs Late checkout Excellent Location
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is in an good condition for a 5 star hotel, but the design and furniture are very outdated. The parking is owned by a third party company, so you're not allowed to park your own car, you have to give it to the valet or park on the street, when I spoke to the front desk about it, the lady started bragging about how she went around the world's hotels and it's always like that, you're never allowed to use the hotel's parking in any hotel. We only had one towel for 2 people, I had to call 3 times for them to finally send me a towel 45mins later. No one the help by the pool, no bartender, not even towel service.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Bachir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Mohamed

Travelled with partner
Disliked: Amenities, property conditions & facilities
The parking was over priced while it was supposed to be free
Stayed 1 night in Jul 2019

6/10 Okay

Grant

Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Nabeeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location Candle light bar is nice Friendly atmosphere
Stayed 1 night in Apr 2019

4/10 Poor

Canadian

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, not all the staff are up to our expectations!
Stayed 1 night in Mar 2019