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Ibis Birmingham New Street Station Hotel

2.5 star property
Hotel with conference centre, walk to O2 Academy Birmingham

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Front of property
Twin Room, 2 Single Beds
Double Room, 1 Double Bed
Reception
Reviews
8.0

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Laundry
    LaundryLaundry
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Popular LocationO2 Academy Birmingham6 min walk
  • Popular LocationBullring & Grand Central7 min walk
  • Popular LocationUtilita Arena Birmingham20 min walk
  • AirportBirmingham (BHX)29 min drive

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

Highlights

Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room
easyHotel Birmingham
Pet-friendly
Free WiFi
Air conditioning
Housekeeping
4.0 out of 5, Very good, (1000)
The price is NZ$68
for 1 night
includes taxes & fees
14 Jul - 15 Jul
easyHotel Birmingham

About the area

Birmingham

Ibis Birmingham New Street Station Hotel puts you in the heart of Birmingham, within just a 10-minute stroll of O2 Academy Birmingham and Bullring & Grand Central. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include a snack bar/deli and laundry facilities. Each morning buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this Birmingham City Centre hotel include Symphony Hall and International Convention Centre.

What's nearby

  • O2 Academy Birmingham - 6 min walk
  • Bullring & Grand Central - 7 min walk
  • International Convention Centre - 20 min walk
  • Utilita Arena Birmingham - 20 min walk
  • Broad Street - 4 min drive

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Ming Moon Restaurant - ‬1 min walk
  • ‪Hong Kong Dining - ‬1 min walk
  • ‪The Old Fox - ‬1 min walk
  • ‪China Court Restaurant - ‬1 min walk
  • ‪Chung Ying Cantonese Restaurant - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

Hotel with conference centre, walk to O2 Academy Birmingham
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This Birmingham hotel is smoke free.

  • 159 guestrooms or units
  • 4 levels
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Ibis Birmingham New Street Station Hotel?

Ibis Birmingham New Street Station Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ibis Birmingham New Street Station Hotel?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Ibis Birmingham New Street Station Hotel on 21 Jul 2024 start from NZ$82.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ibis Birmingham New Street Station Hotel?

Yep, Ibis Birmingham New Street Station Hotel has a secured covered self car park for GBP 15 per night.

Does Ibis Birmingham New Street Station Hotel serve breakfast?

Yeah, guests enjoy the buffet breakfast here! Served daily, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Ibis Birmingham New Street Station Hotel?

No, Ibis Birmingham New Street Station Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ibis Birmingham New Street Station Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ibis Birmingham New Street Station Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ibis Birmingham New Street Station Hotel?

Furry friends are welcome at Ibis Birmingham New Street Station Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Ibis Birmingham New Street Station Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 350 out of 1002 reviews" "
Rating 8 - Good. 393 out of 1002 reviews" "
Rating 6 - Okay. 139 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 47 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Desmond, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a great location. Very close to New Street and Moor Street stations. Pleasant staff in general and friendly. Room was clean with a comfortable bed. Buffet breakfast OK.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
This is a great central location, and the lobby area is nice and bright and modern. We were a little disappointed with the condition of the room, which is in need of maintenance and upgrade. The wallpaper was peeling and it looked like there had been a leak, and the dingy brown carpet was worn and stained.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Stayed 1 night in Mar 2024

4/10 Poor

Loiza

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Rebecca

Disappointing experience
I requested a wheelchair accessible room but they weren't able to facilitate this. Room I was given was only just wide enough to manoeuvre a chair into. There was then a reasonable sized step into the bathroom. Other issues I had with the room include - bathroom lights not working - tiny bathroom (shower only) - very noisy overnight with boiler like sounds and doors from other rooms - uncomfortable bed Overall I wasn't hugely impressed with this ibis hotel as it felt small and dated.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly, helpfull staff. Bar open till very late was great
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great City Center Hotel in a fantastic location. Very welcoming & friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Tagreed

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant hotelwith friendly staff in a good location.
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Travelled with group
Disliked: Property conditions & facilities, room comfort
Cheap and you get a bed - with difficulty
For some unknown reason all the key cards reset after less than a day. So you’ll spend most of your stay at reception getting it recoded. The staff were amazing though
Stayed 2 nights in Feb 2024

2/10 Terrible

Gary

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Good location, dated rooms & very noisy surround
Awful experience. There was no warning that there was a night club behind the hotel, blaring out very loud music from 10pm to 2am. Awful nights sleep and there was no notification so you could make alternative arrangements. Never again
Stayed 1 night in Feb 2024

8/10 Good

Adebomi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It was ok, TV was not smart, room a bit dated but comfortable. Asked for toothbrush as I forgot mine, was charged for it. Staff were ok
Stayed 1 night in Feb 2024

6/10 Okay

Nell

Business traveller
Bathroom stank of urine. Breakfast was not pleasant. Sausages were a disappointment.
Stayed 1 night in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Good base for a trip to Birmingham
We used the hotel as a convenient base during a trip to visit family in the area. Staff were friendly and attentive. Our room was clean and comfortable. The reception and bar area is very pleasant. The hotel is in the heart of Chinatown where there are some brilliant places to eat - our stay coincided with the Lunar New Year, so there were plenty of dragon processions to see. It’s also just a stone’s throw from the Hippodrome Theatre.
Stayed 7 nights in Feb 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Very pleasant, I would recommend the place to others.
Stayed 1 night in Feb 2024

10/10 Excellent

s

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Nice hotel, big on security, you need your key card with you at all times to access the lift or the stairs, staff were very friendly and polite, breakfast was great
Stayed 2 nights in Feb 2024

6/10 Okay

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy at night with thumping music.
Stayed 3 nights in Feb 2024

6/10 Okay

Dianne

Disliked: Property conditions & facilities
The staff were polite and welcoming and the hotel was generally clean. The room I was allocated had a funny smell. When reported to the front desk the staff did provide me with a fresh air spray which didn't make any difference to the smell. Also, my room faced the alleyway which led to the clubs/party area where there was loud music playing into the night which kept me up. I did ask to be moved but was told there were no other rooms available.
Stayed 1 night in Feb 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, loved the area. Booked when it was Chinese new year celebrations so very busy. Very convenient for restaurants, shopping, the station. Rooms are compact but that’s ok with me, somewhere comfortable to get a nights sleep. Has underground secure parking, a big plus.
Stayed 1 night in Feb 2024

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the shops were easily accessible and the restaurants were very good
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here a few times now and always very happy. Great location and does a great breakfast in the morning.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Great city centre location
The room was small but comfortable with a small en-suite shower room. It was surprisingly quiet for the middle of Birmingham, even with the Chinese New Year celebrations going on during the day. My only niggle was the TV in that oil could only get a couple of channels to work, but that was it.
Stayed 1 night in Feb 2024