Malmaison Birmingham

4.0 star property
Eco-certified Birmingham hotel in Birmingham City Centre with a fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Malmaison Birmingham

Hallway
Club Deluxe Double Double Room
Interior detail
Havana Signature Suite | Living area
Havana Signature Suite | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
The current price is NZ$196
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • The Alexandra Theatre
    ‪3 min walk‬
  • Victoria Square
    ‪4 min walk‬
  • Birmingham (BHX)
    ‪32 min drive‬

Room options

Club Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Club Deluxe Double Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Nirvana Signature Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Club Deluxe Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Havana Signature Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Birmingham

Malmaison Birmingham puts you in the heart of Birmingham, steps from The Mailbox and within a 10-minute stroll of O2 Academy Birmingham. Highlights at this boutique hotel include a restaurant, a bar/lounge and a sauna. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The brasserie, The Brasserie, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Malbar is the hotel's own cocktail bar, serving drinks along with lunch. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this 4-property class Birmingham City Centre hotel include Birmingham Hippodrome and Bullring & Grand Central.

What's nearby

  • The Mailbox - 1 min walk
  • O2 Academy Birmingham - 6 min walk
  • Bullring & Grand Central - 10 min walk
  • Utilita Arena Birmingham - 12 min walk
  • International Convention Centre - 13 min walk

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬4 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬3 min walk

About this property

Malmaison Birmingham

Eco-certified Birmingham hotel in Birmingham City Centre with a fitness centre
Malmaison Birmingham offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 3035 sq ft of conference space
  • 282 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malbar
  • The Brasserie

Things to do

  • Gym
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Malmaison Birmingham?

Malmaison Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison Birmingham?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on 16 Feb 2025 start from NZ$195.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Malmaison Birmingham?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

Is Malmaison Birmingham family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Malmaison Birmingham is a hit with families.

Does Malmaison Birmingham serve breakfast?

Yep, guests adore the full brekkie here! Available on weekdays from 7 AM to 10 AM and on weekends between 8 AM and 11:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison Birmingham?

No, Malmaison Birmingham does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison Birmingham?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison Birmingham?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison Birmingham?

Dogs are welcome at Malmaison Birmingham, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1008 reviews" "
Rating 8 - Good. 238 out of 1008 reviews" "
Rating 6 - Okay. 89 out of 1008 reviews" "
Rating 4 - Poor. 42 out of 1008 reviews" "
Rating 2 - Terrible. 26 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hitel
Great location, superb staff and a lovely stay
Stayed 1 night in Nov 2024

2/10 Terrible

Charlie

Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Really disappointed with our stay. Our room (610) was showing some heavy signs of wear (chipped wood, dented walls, worktops blistering and chipped) and the bathroom was as very underwhelming. The toilet was loose from the wall, and some tiles beneath the shower were also coming away from wall. The sink didn’t look particularly well cleaned. The real disappointment though was the state of the fur throw on the bed, which has some unsavoury marks on the underside which we discovered on our second night. (We won’t post the unpleasant pictures of these marks) The underneath of the desk is also very dirty which we discovered when searching for a dropped key. Probably wouldn’t recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Always reliable stay... Great breakfast too
Stayed 1 night in Oct 2024

10/10 Excellent

Kianda

Stayed 1 night in Sep 2024

6/10 Okay

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Aside from the air conditioning/heating keeping us up all night even when it was turned off, the hotel was pretty good - the staff were excellent. I'd say it's a bit pricey for what you get, but it is a city centre. Beware - breakfast, even when it wasn't particularly busy, took an age to come out and is massively overpriced. It was nice, but you can have twice as much for half the price at a premier inn - and it comes quicker! Oh, and the cocktails in the bar were exceptional! Overall okay...
Stayed 1 night in Oct 2024

6/10 Okay

nicholas

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

James

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was hair on the bathroom floor together with other bits of stuff. Bathroom was generally not very clean and the state of repair was poor - chipped/peeling/bubbling paint on the door. The grouting was black in places. The walls barely had one coat of patchy paint with old repairs hardly covered up. The shower was poor at best and I’d always considered Malmaisons to be good at showers. And, just to top it off, the AC made a horrible racket all night, even after I turned it off.
Stayed 1 night in Oct 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, loved the personal touches.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back
Excellent and quick check in. Staff very courteous. 2nd time we've used Malmaison , Liverpool and now Birmingham, we like their style of hotels. Plenty of towels teas coffee etc. Beers cocktails and music are always good in the bar in the evenings. Excellent for 02 academy or mailbox shopping and a short walk to the arena area.
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Vince

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was overall lovely. Staff were great. Loved our room, bed was very comfortable. We'd requested a cot and there was one waiting in our room along with bedding and a changing mat. Breakfast options 10/10. Parking was a bit on the pricey side but it was very easy to go back and forth to the car if we needed anything. Only reason for 4 stars is we opted to order room service due to the baby being asleep and my partner having a leg injury so was in a boot. When I called down to order we were told they can only bring up cold continental breakfast but no hot food. So I had to go collect it by myself in a big tray, that was prepared very well to be fair. However, I really struggled to carry it through even the first pull door to the lift as I needed both hands to hold everything, then again struggled to get my swipe card to activate the lift to even go back up to our room. Thank goodness for the cleaner, I forget her name but something along the lines of Apinyah? She saw me struggle at the lift and helped me all the way upstairs. Eternally grateful to her. Would still definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Harry

Stayed 1 night in Sep 2024