Bournemouth Highcliff Marriott Hotel

4.0 star property
Ocean-view hotel with a bar/lounge, near Bournemouth Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bournemouth Highcliff Marriott Hotel

Terrace/patio
Exterior
Exterior
Classic Cottage, 1 King Bed, Non Smoking, Garden View | Exterior
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
105 St. Michael's Road, Bournemouth, England, BH2 5DU
  • Bournemouth Beach
    6 min walk
  • Oceanarium
    7 min walk
  • Bournemouth International Centre
    7 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    11 min drive

Room options

Classic Cottage, 1 King Bed, Non Smoking, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 1 King Bed, Sea View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Sea View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Bournemouth

Bournemouth Highcliff Marriott Hotel places you in the centre of Bournemouth, within just a 15-minute stroll of popular places like Bournemouth Beach and Bournemouth International Centre. Highlights at this beachfront hotel include a restaurant and in-room Smart TVs. .The restaurant, Brasserie Blanc, serves French cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2799 square feet (260 square metres) of event facilities include 10 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 4-property class Bournemouth City Centre hotel include New Forest National Park and Poole Harbour.

What's nearby

  • Bournemouth Beach - 6 min walk - 0.5 km
  • Oceanarium - 7 min walk - 0.6 km
  • Bournemouth International Centre - 7 min walk - 0.6 km
  • Bournemouth Pavillion Theatre - 8 min walk - 0.7 km
  • Bournemouth Pier - 9 min walk - 0.8 km

Getting around

  • Branksome Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive

Restaurants

  • ‪Bar So - ‬6 min walk
  • ‪Brasserie Blanc - Bournemouth - ‬1 min walk
  • ‪The Hop Inn - ‬2 min walk
  • ‪WestBeach - ‬5 min walk
  • ‪Sixty Million Postcards - ‬7 min walk

About this property

Bournemouth Highcliff Marriott Hotel

Ocean-view hotel with a bar/lounge, near Bournemouth Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the eco-certified Bournemouth Highcliff Marriott Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

  • 160 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • 2799 sq ft of conference space
  • 260 sq. m of conference space
  • Built in 1864
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bournemouth Highcliff Marriott Hotel offers 160 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Bournemouth hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 18 per day)
  • Onsite parking available only on request
  • Parking on site (GBP 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brasserie Blanc

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 2,799 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1864
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 September to 3 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.5 for adults and from GBP 8.75 for children
  • Fee for in-room wireless Internet: GBP 12 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 12 per day
  • Nearby parking fee: GBP 18 per day
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Bournemouth Highcliff
Bournemouth Highcliff Marriott
Bournemouth Highcliff Marriott Hotel
Bournemouth Marriott Hotel
Highcliff Bournemouth
Highcliff Marriott
Highcliff Marriott Hotel
Highcliff Marriott Hotel Bournemouth
Marriott Hotel Bournemouth
Marriott Hotel Highcliff Bournemouth
Bournemouth Marriott
Marriott Bournemouth
Bournemouth Highcliff Marriott
Bournemouth Highcliff Marriott Hotel Hotel
Bournemouth Highcliff Marriott Hotel Bournemouth
Bournemouth Highcliff Marriott Hotel Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at Bournemouth Highcliff Marriott Hotel?

Bournemouth Highcliff Marriott Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bournemouth Highcliff Marriott Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Bournemouth Highcliff Marriott Hotel on 24 Nov 2024 start from NZ$161.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bournemouth Highcliff Marriott Hotel?

Yep, Bournemouth Highcliff Marriott Hotel has a self car park for GBP 12 per day. Onsite parking is limited.

Are there any beaches close to Bournemouth Highcliff Marriott Hotel?

Yep, Bournemouth Highcliff Marriott Hotel is a short 6-minute walk from Bournemouth Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

What makes Bournemouth Highcliff Marriott Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Bournemouth Highcliff Marriott Hotel.

Is Bournemouth Highcliff Marriott Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Bournemouth Highcliff Marriott Hotel is a hit with families.

Does Bournemouth Highcliff Marriott Hotel serve breakfast?

You bet, buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.

Is there a free airport shuttle available at Bournemouth Highcliff Marriott Hotel?

No, Bournemouth Highcliff Marriott Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Bournemouth Highcliff Marriott Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bournemouth Highcliff Marriott Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Bournemouth Highcliff Marriott Hotel?

No, only service animals are allowed.

Bournemouth Highcliff Marriott Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 113 out of 242 reviews" "
Rating 8 - Good. 70 out of 242 reviews" "
Rating 6 - Okay. 37 out of 242 reviews" "
Rating 4 - Poor. 15 out of 242 reviews" "
Rating 2 - Terrible. 7 out of 242 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful location but the cottages we stayed in were very dated and in need of modernization. Overall it was a pleasant experience.
Stayed 2 nights in Aug 2024

6/10 Okay

Julia

Liked: Property conditions & facilities, room comfort
For the price I was expecting a bit more than the average service we received. Breakfast was the same every day which was a bit boring and some of the staff were a bit rude.
Stayed 6 nights in Aug 2024

8/10 Good

Daniele

Stayed 1 night in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable one night stay in Bournemouth. Very friendly and helpful staff. Well located with great views.
Stayed 1 night in Aug 2024

4/10 Poor

Mirav

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Great property and location. It's a shame that the service good not match. The rooms were not available on time despite check in being after 4pm. The staff could not cope with how busy it was with guests during breakfast. Food was not being replaced on time and orders were being missed.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
We had a room for 5 and it was great. Kids loved it. Staff were very friendly and professional. Outdoor pool area was great although it was raining the pool was heated. Hotel is in a great location to the beach. We had breakfast and the food was brilliant. We will be back to this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Salam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and clean. Helpful and friendly staff. Hotel close to shops and restaurants and very close to the beach. Nice interior as well
Stayed 3 nights in Aug 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2024

6/10 Okay

David

Stayed 2 nights in Aug 2024

4/10 Poor

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beds really comfy
Unfortunately checkin was not good. I had arrived 40 mins before 4.00pm but the room was not ready, so we went for a drink in the bar in. We went to get a drink in the bar and wait. But as we approached 4.00pm, the reception area was full of guests and the queue was very long. By this time it was well past 4.00pm and so by 4.30pm I joined the queue where eventually I managed to check in. This was by no means any member of staff’s fault, as they were working to full capacity. My observation would suggestion that the late check in time does not allow any steady flow of guests thereby producing this massive surge at around 4.00pm which lead to a rather frustrating and fraught check in for both staff and guests. I wasn’t too impressed with the entrance to the rooms via the car park and small area for the lift to floors or the view of dilapidated buildings to the sides of the car park and by the time I reached my room, I was by then understandably unsure of what I would find inside my allocated room. However I was very pleasantly surprised. The room with its two double beds was a good size and very clean. Beds really comfy. Breakfast very nice, plenty of choice. Location of hotel great for the sandy beach within a five minute walk.
Stayed 2 nights in Aug 2024

6/10 Okay

Radhiya

Okay but needs cleaning & more accurate room info.
My husband and I booked a room at the Marriott for a weekend break over the May bank holiday. The room was okay but did not look like what we thought we had booked. We were given a room in another building other than the main building which was a disappointment. Initially we were told the wifi was complementary but then told on arrival that in order to get free wifi I would have to sign up to the mailing list which I did. The view from our room wasn’t great as it was in the corner and of a wall with the paint crumbling off. The very same window looked like it hadn’t been cleaned in weeks as there were dead and dried up spider and other insects stuck to the cobwebs on the curtains and widow frame. There was left over food under the bed which makes me think that the rooms aren’t cleaned properly.
Stayed 2 nights in May 2024

6/10 Okay

R B

Travelled with family
Disliked: Cleanliness, room comfort
We had a nice holiday and the hotel was mainly good. The only negative points I’d raise is that our room wasn’t cleaned the whole time we were there and the beds were extremely uncomfortable. The coffee at the pool bar was also undrinkable and the Friday BBQ was massively over priced. The front desk staff were great though as were the staff in the bar/restaurant. The breakfast was good too.
Stayed 4 nights in Aug 2024

6/10 Okay

Norma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely deluxe king room, with a great sea view, which was fantastic for watching the Friday evening fireworks display. The room was spacious and clean, with a powerful shower in the ensuite. Water and toiletries are replenished each day, as is tea / coffee. Sadly biscuits are never provided. Hotel staff are mainly hardworking and polite. However there is not plainly enough staff, so the service is poor, especially for food. Queues to be admitted for breakfast are too long. Queuing a further 27 mins for an omelette is not acceptable. Being given dirty mugs and cutlery is not good. No staff are checking if you need another pot of tea when the original one is cold due to queueing for food. The outdoor pool and lounger area is pleasant. The pool temperature was lovely and warm one day, but unfortunately it was too cold the other two days that we came for a swim. Staff need to fix this. Overall, this hotel is very nice but overpriced for the lack of service.
Stayed 7 nights in Jul 2024

4/10 Poor

JENNIFER

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrew, Ascot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with stunning views of the beach. Dinner at the restaurant was exceptional. I have already booked my next visit!
Stayed 3 nights in Jul 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Irene

Was told bar food was open until 18.00 hrs then to be told when ask for food at 17.15 bar food closed as they have not staff available to cook food, also not got staff round pool to get drinks or food
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Ann

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful building perfect place small rooms away from main building low water pressure empty shower gel hairs in shower and cheap below standard breakfast undrinkable coffee
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, the bar and the room was stunning. There was a loud noise from our room when fan in bathroom was running however this may have been related to the toilet. Other than that, perfect.
Stayed 1 night in Jul 2024

4/10 Poor

Debra

Liked: Room comfort
Disliked: Cleanliness
Poor standards at the Bournemouth Marriott
First time staying in a Marriott hotel for a few years and we were shocked at how poor the hotel is,the breakfast is chaotic served in what is basically a corridor with staff and guests getting in each others way,it’s nothing short of a free for all.The standard of cleanliness is very poor and the crockery’s is very poor, also the staff don’t seem to wear any sort of uniform and the breakfast experience is nothing better than a poor transport cafe.Although the room was nice someone needs to train the staff how to make a bed, the way it was made was laughable. We did speak to a manager about our concerns whilst we were there and I also know other guests weren’t happy. I have stayed in Marriott hotels in years gone by and they were always very good but we will not be going back the Marriott in Bournemouth again
Stayed 2 nights in Jul 2024