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Suncliff Hotel - OCEANA COLLECTION

3.0 star property
Family fun on the beach, with indoor pool, near Bournemouth Pier

Photo gallery for Suncliff Hotel - OCEANA COLLECTION

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view
Indoor pool
Beach/ocean view
Water view
Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Bar
The current price is NZ$130
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
29 East Overcliff Drive, Bournemouth, England, BH1 3AG
  • Bournemouth Beach
    ‪4 min walk‬
  • Bournemouth Pier
    ‪12 min walk‬
  • Bournemouth International Centre
    ‪12 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room, 1 Bedroom, Sea View

Family Room, 1 Bedroom, Sea View

Family Room, 1 Bedroom, Sea View

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Seaview Twin

Seaview Twin

Seaview Twin

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Family Room ( Sleeps 5)

Standard Family Room ( Sleeps 5)

Standard Family Room ( Sleeps 5)

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Budget Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Budget Single Room

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ocean View

Double Room, Ocean View

Double Room, Ocean View

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room (Sleeps 6)

Standard Family Room (Sleeps 6)

Standard Family Room (Sleeps 6)

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King or Twin

Standard King or Twin

Standard King or Twin

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Double Room, Terrace, Ocean View

Double Room, Terrace, Ocean View

Double Room, Terrace, Ocean View

Highlights

Terrace
Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Double Room, Balcony, Ocean View (Penthouse)

Superior Double Room, Balcony, Ocean View (Penthouse) | Living area

Superior Double Room, Balcony, Ocean View (Penthouse)

Highlights

Balcony
Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

About the area

Bournemouth

A family-friendly stay in Bournemouth awaits you at Suncliff Hotel - OCEANA COLLECTION. Within a 5-minute stroll you'll find Bournemouth Beach and Bournemouth Pier within a 15-minute walk. Highlights at this beachfront hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include hot stone massages and Swedish massages along with detox wraps, body wraps and hydrotherapy. The restaurant, Atlantis, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the on-site gym and sauna. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 3-property class Bournemouth City Centre hotel, attractions include Poole Harbour and New Forest National Park.

What's nearby

  • Bournemouth Beach - 4 min walk - 0.4 km
  • Bournemouth Pavillion Theatre - 9 min walk - 0.8 km
  • Oceanarium - 10 min walk - 0.9 km
  • Bournemouth Pier - 12 min walk - 1.0 km
  • Bournemouth International Centre - 12 min walk - 1.1 km

Getting around

  • Bournemouth Station - 16 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪O'Neill's - ‬6 min walk
  • ‪Sharkey's American Pool Bar & Grill - ‬6 min walk
  • ‪Naked Coffee - ‬6 min walk
  • ‪Korean Grill - ‬6 min walk
  • ‪Dosa World - ‬6 min walk

About this property

Suncliff Hotel - OCEANA COLLECTION

Family fun on the beach, with indoor pool, near Bournemouth Pier
Suncliff Hotel - OCEANA COLLECTION offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, spa services, and a terrace are also featured at the family-friendly Suncliff Hotel - OCEANA COLLECTION. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 99 guestrooms or units
  • 4 levels
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Suncliff Hotel - OCEANA COLLECTION offers 99 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology and thalassotherapy.

Languages

English, German, Greek, Italian, Latvian, Polish, Portuguese, Russian, Spanish

Similar properties

Reception

Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
3.5 out of 5, Good, 523 reviews
The price is NZ$128
includes taxes & fees
27 Apr - 28 Apr
Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Atlantis

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool (guest access)
  • Racquetball/squash
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Children's books
  • Children's dinnerware
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thalassotherapy

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 6.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suncliff
Suncliff Bournemouth
Suncliff Hotel OCEANA COLLECTION Bournemouth
Suncliff Hotel Bournemouth
Suncliff Hotel OCEANA COLLECTION
Suncliff OCEANA COLLECTION Bournemouth
Suncliff OCEANA COLLECTION
Suncliff Hotel
Suncliff Oceana Collection
Suncliff Hotel - OCEANA COLLECTION Hotel
Suncliff Hotel - OCEANA COLLECTION Bournemouth
Suncliff Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at Suncliff Hotel - OCEANA COLLECTION?

Suncliff Hotel - OCEANA COLLECTION offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Suncliff Hotel - OCEANA COLLECTION?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Suncliff Hotel - OCEANA COLLECTION on 28 Apr 2025 start from NZ$129.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Suncliff Hotel - OCEANA COLLECTION?

Yep, Suncliff Hotel - OCEANA COLLECTION has a self car park for GBP 12.00 per night. Onsite parking is limited.

Are there any beaches close to Suncliff Hotel - OCEANA COLLECTION?

Yep, Suncliff Hotel - OCEANA COLLECTION is a short 4-minute walk from Bournemouth Beach. Fun beach activities include snorkelling, windsurfing and body boarding.

Is there a spa on site at Suncliff Hotel - OCEANA COLLECTION?

Yep, there is an onsite spa at Suncliff Hotel - OCEANA COLLECTION. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Suncliff Hotel - OCEANA COLLECTION have a pool?

Suncliff Hotel - OCEANA COLLECTION has an indoor pool. The pool is open 8:00 AM to 9:00 PM. The swimming pool will be unavailable from January 23 2026 to January 26 2026 (dates subject to change).

Is Suncliff Hotel - OCEANA COLLECTION family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Suncliff Hotel - OCEANA COLLECTION is a hit with families.

Does Suncliff Hotel - OCEANA COLLECTION serve breakfast?

Yeah, our visitors adore the buffet breakfast here! Served weekdays between 7:30 AM and 9:30 AM and weekends from 8:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure. Please note that breakfast will unavailable between January 23 2026 and January 26 2026 (subject to change).

Is there a free airport shuttle available at Suncliff Hotel - OCEANA COLLECTION?

No, Suncliff Hotel - OCEANA COLLECTION does not offer an airport shuttle service.

Is there a bar or restaurant at Suncliff Hotel - OCEANA COLLECTION?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone? The dining venue will be unavailable from January 23 2026 to January 26 2026 (dates subject to change).

What time are check-in & check-out at Suncliff Hotel - OCEANA COLLECTION?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Suncliff Hotel - OCEANA COLLECTION Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 218 out of 1004 reviews
Rating 8 - Good. 366 out of 1004 reviews
Rating 6 - Okay. 231 out of 1004 reviews
Rating 4 - Poor. 98 out of 1004 reviews
Rating 2 - Terrible. 91 out of 1004 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

Terrible stay avoid at all cost
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming lovely receptionist, over night stay with a friend as we had a Christmas party in the hotel next door. Good value and nice stay.
Stayed 1 night in Dec 2024

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time, room wasnt so good. Or the bed. But previously, ive had a much nicer room. The security man was so helpful.
Stayed 2 nights in Dec 2024

2/10 Terrible

Tracey Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid this hotel

Our room smelt of cigarette smoke , the young guy on reception disputed this . Our balcony /terrace was covered in cigarette butts. It had not been cleaned . Over charged 2 times at £27 . The card machine was faulty according to rude bar staff. Hotel saying they will look into it . I ordered and paid for champagne to be in our room on arrival . It was not there . I had to kick up a fuss to get the bottle I had paid for as the rude bar staff said they had none left . Several hours later a bottle arrived . The restaurant was not in use to hotel guests as a private party was being held . The sister hotels also had private parties . We ordered bar snacks “nachos” which arrived disguised as a brick . Completely inedible . In room the information sheet states that breakfast is ordered vis room service . On arrival the young man ( who was texting on his phone ) told us to order breakfast via room service . At 9am we ordered our room service only to be told that we had to pre book it the night before at reception. The staff were obnoxious and could not care any less . Sadly this is the first bad review I have had to leave . I contacted the hotel directly to address my issues . They did not respond .
Stayed 1 night in Dec 2024

6/10 Okay

Louise

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
Not impressed with our stay. Room had a musty smell that didnt improve over the 3 night stay. Bathroom tap was loose so had to move it upright to wash your hands. Decided to have a meal in the bar on the last night. Had minimal choice on the menu. Decided on steak... not sure what meat it was but not what i would call steak. It was like processed meat which was salty and boiled. After waiting for some cutlery, we discovered there was only one steak knife (2 of us were eating steak). After waiting another 5 minutes, we were told there were no other steak knives! By this time, i had finished my meal so my husband could use my knife. The hotel states free parking but this is only if you book directly with them, otherwise it is £12 per day.
Stayed 3 nights in Dec 2024

6/10 Okay

MARGARET

Liked: Staff & service

COULDN'T SEE OUT OF THE WINDOWS

OUR ROOM WAS A BIT SMALL AND DATED, THE MATRESS WAS HARD AND NOT POCKET SPRUNG SO IF ONE MOVED YOU BOTH MOVED, THE WINDOWS WERE ABOOUTLEY FILTHY AND THE VIEW WAS OF A FIRE ESCAPE AND SOME DISCARDED GUTTERING AND DOWNPIPES THROWN ONTO A DETERIORATING ASBESTOS ROO, A HEALTH AND SAFETY ISSUE IF EVER THERE WAS ONE, THERE WERE 2 CHAIRS IN THE ROOM BUT THEY WERE VERY WARN AND UNCOMFORTABLE, THE FOOD WAS ACCEPTABLE BUT THERE WASN'T MUCH CHOICE. THE ENTERTAINMENT WAS AS YOU WOULD EXPECT.
Stayed 2 nights in Nov 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel and staff. Nice rooms Fridge in room bit noisy when trying to sleep. Main quibble.Assumed hotel parking was free but found out that's only if you book direct. Had to pay an additional £12 per day to park! Even then, spaces not guaranteed.
Stayed 3 nights in Nov 2024

4/10 Poor

Rocco

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant not open. Staff in bar were rude. No one knew what menu was available where at restaurant in sister hotel. Be warned you have to pay for parking £23 for a 2 night stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Isobel

Stayed 1 night in Oct 2024

8/10 Good

Andrea

Travelled with family
All in all a good stay. Clean and bright. Bar was a little slow for the amount of people staying and that also caused breakfast issues . Staff worked had to make amends and that meant a lot. Perfect location for what we needed.
Stayed 1 night in Nov 2024

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall standard was good, some of the doning options on the included dinner and breakfast were limited
Stayed 1 night in Oct 2024

6/10 Okay

Debbie

Travelled with group
When arriving receptionist said I wouldn’t eat in here if I was you I would go next door. The swimming pool area was filthy. The changing room was disgusting. The pictures online are not what you see when you get in the swimming pool area. Don’t know when the last time they were cleaned., When we came out, we complained to the receptionist and she said maybe swim in the evening it’s more quieter. The restaurant was closed all day on the 30th of November so we had had to eat elsewhere and also trying to find a bar person was impossible. Definitely will not stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaykumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suncliff Hotel Bournemouth

Great room with great view. Good breakfasts and very friendly staff. Zahra in reception was exceptional. She was very friendly and helpful. Alina in the breakfast room was exceptional too. She looked after us very well from day one. A big thank you to both of them and the rest od the staff. Definitely coming back.
Stayed 4 nights in Oct 2024

6/10 Okay

Robert

Stayed 3 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Property was basic but fine. Breakfast waa nice!
Stayed 1 night in Oct 2024

2/10 Terrible

karla

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Margaret

Disliked: Staff & service, property conditions & facilities
I was put in a room over the front door lovely view but from about 3am on wards the front door banged continually people outside laugh
Stayed 3 nights in Oct 2024

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay

We stayed in the penthouse and it was amazing . The staff were outstanding and the food excellent . Warm pool overall amazing and we will be back
Stayed 1 night in Oct 2024

6/10 Okay

Varsha

Stayed 3 nights in Sep 2024

6/10 Okay

Lorna

Travelled with partner
Disliked: Property conditions & facilities
Gaffer tape on carpets to hold them together. Thin walls - could hear everything. Lucky if you can park in car park. Swimming pool shared with two other hotels, so packed and children allowed in the evenings, so noisey. No privacy in the pool changing room. Needs a lot of TLC throughout.
Stayed 3 nights in Sep 2024

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Loud music kept us up until 1.30am. Got totally ignored by the staff. Manager is supposed to be emailing me. We will see
Stayed 1 night in Sep 2024

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the hotel . The check in process was quick and professional. The staff were friendly. I only stayed two nights but my room was cleaned on both days and towels replaced,
Stayed 2 nights in Sep 2024