6/10 Okay
Lisa
2 Nov 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
Ok for what we needed
We were here for a local wedding, 2 night stay. We asked front desk for more pillows but they never arrived, the room was cleaned late in the day and only 1 set of towels were given, I tried to call internally to front desk at different times over an evening and the next morning but no answer. I also called from my mobile and again no answer.
The room was dark with some very bright wall/floor lamps that werent dimmable so thankfully there was a table lamp i could move to the side of the bed and turn it away so it created a softer light.
The bed was hard but it would of had been ok for 1 night but 2 nights was a bit uncomfortable. The pillows were very flat which is why i wanted some more to watch tv in bed. The bathroom lighting, shower, extendable mirror and shower gel was really good. The wardrobe space was good and the tea tray and kettle were good.
The staff behind the bar were very friendly and the same for reception. Parking was easy although the spaces were very narrow.
The hotel feels like it needs money spent on the matresses and pillows and apart from that its a good hotel in a perfect location for what we needed.
Lisa
Stayed 2 nights in Oct 2024