The Ballantyne, A Luxury Collection Hotel, Charlotte (Charlotte, USA): Reviews & Deals from NZ$524

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Luxury hotel with 2 indoor pools and full-service spa

Where to?

Dates

April 2025

May 2025

2 indoor pools, seasonal outdoor pool, pool cabanas (surcharge)

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Hot tub
Room service

includes taxes & fees

20 Apr - 21 Apr

Explore the area

10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277

The Amp Ballantyne
‪8 min walk‬
SouthPark Mall
‪14 min drive‬
Carowinds Theme Park
‪18 min drive‬
Charlotte, NC (CLT-Charlotte-Douglas Intl.)
‪21 min drive‬

Room options

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

33.1 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Sleeps 2
1 King Bed

Grand Room, 2 Queen Beds, Park View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Park view
Sleeps 4
2 Queen Beds

Grand Room, 1 King Bed, Park View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Park view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Blackout curtains

Separate bedroom

37 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

33.1 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Balcony, Park View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

33.1 sq m
Park view
Sleeps 2
1 King Bed

Presidential Suite, 1 King Bed, Balcony, Park View

Highlights

Balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

111 sq m
Park view
Sleeps 2
1 King Bed

55-inch LED TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed, Balcony, Park View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

74 sq m
Park view
Sleeps 2
1 King Bed

Grand Room, 2 Queen Beds, Balcony, Park View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

33 sq m
Park view
Sleeps 4
2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Park view
Sleeps 4
2 Queen Beds

Cottage, 4 Bedrooms, Balcony

Highlights

Balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

341 sq m
Sleeps 8
4 Double Beds

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

33 sq m
Park view
Sleeps 2
1 King Bed

Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

74 sq m
Park view
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Park View (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Park view
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Park view
Sleeps 2
1 King Bed

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

HDTV

Premium bedding

Blackout curtains

Pillow-top bed

Frette Italian bed sheets

33 sq m
Park view
Sleeps 4
2 Queen Beds

About the area

Charlotte

A luxury stay in Charlotte awaits you at The Ballantyne, A Luxury Collection Hotel, Charlotte. You'll be 0.7 km (0.4 mi) from The Amp Ballantyne and 13.3 km (8.3 mi) from SouthPark Mall. Highlights at this family-friendly hotel include 2 indoor swimming pools, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, Gallery Restaurant, serves American cuisine and is open for breakfast and dinner. The Ryal is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub, sauna and seasonal outdoor swimming pool. 6230 square feet (579 square metres) of event facilities include 29 meeting rooms and a conference centre, and other business amenities include coworking space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 20-minute drive of this 5-property class Ballantyne hotel include Carowinds Theme Park and Bank of America Stadium.

What's nearby

The Amp Ballantyne - 8 min walk - 0.8 km
Quail Hollow Club - 10 min drive - 9.8 km
SouthPark Mall - 14 min drive - 13.4 km
Carowinds Theme Park - 18 min drive - 15.3 km
Spectrum Center - 20 min drive - 26.0 km

Getting around

I-485 - South Blvd Station - 6 min drive
Charlotte Station - 22 min drive
Charlotte-Douglas International Airport (CLT) - 21 min drive

Restaurants

‪Starbucks - ‬6 min walk
‪Bad Daddy's - ‬4 min walk
‪Libretto's Pizzeria - ‬2 min walk
‪Panera Bread - ‬8 min walk
‪Duckworth's Grill & Taphouse Ballantyne - ‬8 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Luxury hotel with 2 indoor pools and full-service spa

As a guest of The Ballantyne, A Luxury Collection Hotel, Charlotte, you'll find a full-service spa, 2 indoor swimming pools, a 24-hour health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

29 meeting rooms and coworking spaces are available. Event space at this hotel measures 6230 square feet (579 square metres) and includes a conference centre. A seasonal outdoor pool, a sauna, and a terrace are also featured at the luxury The Ballantyne, A Luxury Collection Hotel, Charlotte. A free area shuttle within 1 miles is available. Self parking and valet parking are free.

This 5-star Charlotte hotel is smoke free.

244 guestrooms or units

7 levels

3 buildings

3 bars or lounges

Conference rooms

6230 sq ft of conference space

579 sq. m of conference space

Built in 2001

Deli

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Terrace

Garden

Outdoor picnic space

Beauty salon

Computer for guest use

Newspapers in lobby (free)

Fireplace in lobby

Television in lobby

On-site shopping

Bellhop

Lift

No smoking on site

Bar by the pool

Dining venue

The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Spa
Pet-friendly
Free WiFi
Restaurant

includes taxes & fees

20 Apr - 21 Apr

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free area shuttle up to 1 miles
Area shuttle
Free self parking on site
Free valet parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
3 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Gallery Restaurant
Outdoor Pool Bar
The Ryal

Things to do

2 indoor pools
24-hour health club
Art gallery
Free bicycle rentals
Full-service spa
Games
Hot tub
Piano
Playground
Sauna
Seasonal outdoor pool
Shopping
Steam room
TV in common areas

Family friendly

2 indoor pools
Children's games
Free area shuttle
Free cot
Grocery/convenience store
Playground
Pool gate
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

29 meeting rooms
Computer station
Conference centre (6,230 square foot of space)
Coworking space

Outdoors

Garden
Outdoor furniture
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

18 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
14 accessible parking spaces
Area rugs in public areas
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Handrails in stairways (91 centimetre high)
Hardwood flooring in public areas
Lever door handles
Lift (104 centimetre wide door)
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Magnifying mirror
Pool hoist on site
Smooth flooring in public areas
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (107 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways (86 centimetre wide)

Room amenities

Bedroom

Blackout drapes
Free cot
Frette Italian sheets
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

55-inch LED TV with premium cable channels
First-run films
Netflix
Pay films
Streaming services

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Office
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 50.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately USD 14 to 40 for adults and USD 6 to 15 for children
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

The seasonal pool will open in April and close in October.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection

Ballantyne Luxury Collection Charlotte

Ballantyne Luxury Collection Hotel

Ballantyne Luxury Collection Hotel Charlotte

The Ballantyne Hotel Charlotte

Ballantine Resort Charlotte

Ballantyne Hotel Charlotte

The Ballantyne A Luxury Collection Hotel

The Ballantyne a Luxury Collection Hotel Charlotte

The Ballantyne A Luxury Collection Hotel Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel

The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

What is the cancellation policy at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on 20 Apr 2025 start from NZ$454.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, The Ballantyne, A Luxury Collection Hotel, Charlotte has a free self car park, free valet parking and free RV/bus/truck parking.

Is there a spa on site at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, there is an onsite spa at The Ballantyne, A Luxury Collection Hotel, Charlotte. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?

The Ballantyne, A Luxury Collection Hotel, Charlotte has 2 indoor swimming pools and a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from April to October.

What luxury perks are available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte features 2 indoor pools, a full-service spa and a 24-hour health club. All guestrooms come with Frette Italian sheets, deep soaking tubs and pillowtop beds.

What makes The Ballantyne, A Luxury Collection Hotel, Charlotte a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ballantyne, A Luxury Collection Hotel, Charlotte.

Is The Ballantyne, A Luxury Collection Hotel, Charlotte family-friendly?

You bet! With amenities such as children's meals and a playground, as well as free infant beds in the guestrooms, it's no surprise that The Ballantyne, A Luxury Collection Hotel, Charlotte is a hit with families.

Are there hot tubs in the rooms at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, but there are deep-soaking baths in the guestrooms.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte serve breakfast?

Yep, continental brekkie is offered on weekdays from 6:30 AM to 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, The Ballantyne, A Luxury Collection Hotel, Charlotte does not offer an airport shuttle service.

Is there a bar or restaurant at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, they've got a poolside bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, only service animals are allowed.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Dixesh

Travelled with partner

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice ambiance. Nice food

Stayed 2 nights in Dec 2024

6/10 Okay

Connie

Travelled with family

28 Dec 2024

Liked: Cleanliness

Unfortunately the Ballantyne Resort and Spa experience has declined since our last visit. Personalized service with boutique experience is gone. Very corporate feel and lacks previous vibe. I will avoid all of the specifics, but will make a few. Floral arrangements and plants dead/dying. Retail spa space depleted of products. Confusion/inaccuracy in our spa reservation and the list goes on. This will be our final visit:-(

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea, Glastonbury

Travelled with partner

26 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

OMG! This hotel is so beautiful!!! Our stay was amazing!♥️

Stayed 1 night in Oct 2024

10/10 Excellent

JoJo

Travelled with family

24 Dec 2024

Liked: Amenities

Perfect hotel

Stayed 1 night in Dec 2024

10/10 Excellent

Amiyah

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great Experience

Stayed 1 night in Dec 2024

10/10 Excellent

Alex

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Sheridan

17 Dec 2024

Liked: Property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Aisel

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellence confition

Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Travelled with family

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

2/10 Terrible

Amanda

Travelled with group

14 Dec 2024

Disliked: Staff & service

Classless team

Other than Evan and the bellhops… The staff here is incredibly rude even though I have been coming here for over a decade. I spent over $30,000 in the last two years in the spa, etc., and they still are the most disrespectful individuals I’ve ever met. I will never stay here again. The spa staff. Awful and I was charged for a service I canceled. This is the ONLY bad review I’ve ever given on here. There was also a roach(I didn’t mention it since they seem to think the people including me staying here are looking for a discount) SO STUPID. No one dropping 2 plus grand in a night is looking for that!!

Stayed 1 night in Nov 2024

6/10 Okay

Tippi

12 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

All pomp and no circumstance

We requested concierge assistance to help with restaurant and event tickets. They never responded after multiple attempts. This hotel presents itself as high end, but without concierge service, luggage assistance, and valet it’s just a really nice expensive Marriott Courtyard.

Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

8 Dec 2024

Stayed 3 nights in Nov 2024

6/10 Okay

Sullybeth

4 Dec 2024

Liked: Cleanliness, staff & service, amenities

Overall, my recent stay was pleasant with welcoming staff and a gorgeous park view from the balcony in my room. There were a few minor hiccups, such as the bathtub drain being clogged, only to find out as I was showering. The work order was submitted that same day but seemed to be delayed as the maintenance staff arrived the following day to fix it. Due to this unexplained delay, I may be hesitant to select this hotel as my first option next time.

Stayed 2 nights in Nov 2024

10/10 Excellent

John, Raeford

3 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful, luxurious, spacious and clean. One of my favorite hotels ever.

Stayed 1 night in Nov 2024

10/10 Excellent

Denia

Travelled with partner

26 Nov 2024

Everything was nice thr staff was nice the facility was very clean. We had a great time. We would come back there again.

Stayed 2 nights in Nov 2024

10/10 Excellent

Naya

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with partner

25 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me and my girlfriend came down for the Panthers game, and this hotel was perfect for our trip. It was clean, comfortable, and the front desk was extremely friendly and helpful. We really enjoyed your bar, it was a vibe. Only minor complaint id have was it was a bit noisy at times in our room but you can't really control that. I will be back when we visit Charlotte again

Stayed 1 night in Nov 2024

10/10 Excellent

Laverne

24 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel great people

Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin, Midland

Travelled with family

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel on nice setting .

Stayed 1 night in Aug 2024

2/10 Terrible

Peter

23 Nov 2024

Stayed 1 night in Nov 2024

2/10 Terrible

Peter

Travelled with family, Travelled with group

23 Nov 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Business traveller

21 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

For more than $500 per night with taxes, the property was underwhelming. Most disappointing was the room. No different than any other hotel in that area. Shower door was falling off the hinge making it very difficult to get in and out of. The shower door handle was also falling off probably because of how difficult it was to use. Just not what I expected when treating myself to such a nice stay over other options.

Stayed 1 night in Nov 2024

8/10 Good

Shatorra

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Kendiece

18 Nov 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Albert, NATICK

4 Nov 2024

Liked: Staff & service, property conditions & facilities

Great atmosphere very attentive service. They’re doing it right

Stayed 2 nights in Nov 2024

The Ballantyne, A Luxury Collection Hotel, Charlotte

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Deluxe Room, 1 King Bed, Balcony

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Deluxe Room, 2 Queen Beds

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Deluxe Room, 1 King Bed

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Grand Room, 2 Queen Beds, Park View

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Grand Room, 1 King Bed, Park View

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Junior Suite, 1 King Bed

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Deluxe Room, 2 Queen Beds, Balcony

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Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

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Deluxe Room, 2 Queen Beds (Hearing Accessible)

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View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

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View all photos for Grand Room, 1 King Bed, Balcony, Park View

Grand Room, 1 King Bed, Balcony, Park View

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Presidential Suite, 1 King Bed, Balcony, Park View

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Executive Suite, 1 King Bed, Balcony, Park View

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View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

Grand Room, 2 Queen Beds, Balcony, Park View

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View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

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View all photos for Cottage, 4 Bedrooms, Balcony

Cottage, 4 Bedrooms, Balcony

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View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Deluxe Room, 1 King Bed (Hearing Accessible)

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View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

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View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

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View all photos for Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

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View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

Grand Room, 1 King Bed, Park View (Hearing Accessible)

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View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

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View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

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