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Captains Club Hotel

4.0 star property
Eco-certified hotel with full-service spa and free breakfast

Photo gallery for Captains Club Hotel

Exterior
Terrace/patio
Luxury Suite, River View (Small) | View from room
Serves lunch and dinner
Luxury Double Room, River View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Hot tub
  • 24/7 front desk
  • Air conditioning
The current price is NZ$572
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Wick Lane, Christchurch, England, BH23 1HU
  • Christchurch Harbour
    ‪4 min drive‬
  • Mudeford Quay
    ‪6 min drive‬
  • Southbourne Beach
    ‪7 min drive‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪9 min drive‬

Room options

View all photos for Luxury Twin Room, River View

View from room

Luxury Twin Room, River View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
  • 15 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Double Room, River View

Luxury Double Room, River View

Luxury Double Room, River View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
  • 15 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, River View (Small)

Luxury Suite, River View (Small) | View from room

Luxury Suite, River View (Small)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Plasma TV
6 bedrooms
Bathrobes
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Christchurch

At Captains Club Hotel you'll be within just a 10-minute stroll of Christchurch Priory and Christchurch Castle. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and free daily breakfast. .A day of pampering can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the sauna. The restaurant, Captain's Club Restaruant, serves local and international cuisine and is open for breakfast, lunch and dinner. Quay Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free full breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Christchurch hotel include New Forest National Park and Bournemouth Pier.

What's nearby

  • Christchurch Harbour - 4 min drive - 2.9 km
  • Mudeford Quay - 6 min drive - 4.0 km
  • Southbourne Beach - 7 min drive - 3.3 km
  • O2 Academy Bournemouth - 8 min drive - 5.8 km
  • Bournemouth Beach - 14 min drive - 6.1 km

Getting around

  • Christchurch Station - 14 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 9 min drive

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪The Thomas Tripp - ‬3 min walk
  • ‪The Starlight Classic Bengali & Indian Cuisine - ‬10 min walk
  • ‪The Boathouse Restaurant - ‬3 min walk
  • ‪The Ship Inn - ‬6 min walk

About this property

Captains Club Hotel

Eco-certified hotel with full-service spa and free breakfast
Captains Club Hotel offers its guests a full-service spa, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the eco-certified Captains Club Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Christchurch hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 2006
  • Full breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Captains Club Hotel offers 29 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Christchurch hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Polish, Portuguese, Spanish

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View from room

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  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 709 reviews
The price is NZ$433
includes taxes & fees
22 Apr - 23 Apr
Harbour Hotel Christchurch

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captain's Club Restaruant
  • Quay Bar

Things to do

  • Full-service spa
  • Hot tub
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Captains Club Hotel Christchurch
Captains Club Christchurch
Captains Club Spa
Captains Club Hotel Hotel
Captains Club Hotel Christchurch
Captains Club Hotel Hotel Christchurch

Frequently asked questions

What is the cancellation policy at Captains Club Hotel?

Captains Club Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Captains Club Hotel?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Captains Club Hotel on 27 Apr 2025 start from NZ$572.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Captains Club Hotel?

Yep, Captains Club Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Captains Club Hotel?

The closest beach to Captains Club Hotel is Bournemouth Beach (6.9 km).

Is there a spa on site at Captains Club Hotel?

Yep, there is an onsite spa at Captains Club Hotel. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Is Captains Club Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Captains Club Hotel is a hit with families.

Does Captains Club Hotel serve breakfast?

Sure does, complimentary full brekkie is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Captains Club Hotel?

No, Captains Club Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Captains Club Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Captains Club Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Captains Club Hotel?

No, only service animals are allowed.

Captains Club Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 139 out of 182 reviews
Rating 8 - Good. 35 out of 182 reviews
Rating 6 - Okay. 7 out of 182 reviews
Rating 4 - Poor. 1 out of 182 reviews
Rating 2 - Terrible. 0 out of 182 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely retreat

Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it
Stayed 1 night in Jan 2025

6/10 Okay

JITEN, Denham

The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight.
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Catol

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious and river view rooms. Lush bed. Great food and staff. Outside river view dining and lovely walks along river. Beautiful scenery of boats, paddle boarders etc. Much better than Poole! A great place to stay. Will definitely return. You must try …… you will LOVE .
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, gorgeous view and lovely large room.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend 👌

Great hotel, absolutely brilliant location. Wanted to take my parents away and they loved the hotel. Riverside views from large windows to enjoy, a nice walk along the river into town, close to Mudeford Quay and all the lovely beaches. Great staff. Delicious breakfast each morning.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Amenities
View from room snd location for walks
Stayed 3 nights in Jun 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area and hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Stayed 1 night in Apr 2024

10/10 Excellent

Leanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 3 nights in Mar 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a very enjoyable mini break, staff friendly, food good especially breakfast. Peaceful overlooking the river ,very relaxing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with the friendly and so helpful staff that could not do enough for you. Well equipped rooms and great bathrooms
Stayed 2 nights in Mar 2024

10/10 Excellent

S

Stayed 2 nights in Feb 2024

8/10 Good

Iestyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast!

Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room.
Stayed 1 night in Jan 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with fab view

Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!!
Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023