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The Claridges New Delhi

5.0 star property
Luxury New Delhi hotel in Delhi Cantonment with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Claridges New Delhi

Front of property - evening/night
Handrails in stairways
Luxury Suite, Non Smoking (Heritage with Whirlpool)
Bar (on property)
Garden

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Gym
  • Room service
The price is NZ$398
includes taxes & fees
30 Dec - 31 Dec

Explore the area

Map
12 Dr APJ Abdul Kalam Road, (Formerly known as Aurangzeb Road), New Delhi, National Capital Territory of Delhi, 110011
  • Dhaula Kuan
    4 min drive
  • Pizza Hut
    1 min walk
  • Dhaula Kuan Station
    6 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    22 min drive

Room options

View all photos for Room, Non Smoking, Balcony (Heritage)

Room, Non Smoking, Balcony (Heritage)

Room, Non Smoking, Balcony (Heritage)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Luxury Suite, Non Smoking (Heritage)

Luxury Suite, Non Smoking (Heritage) | Living area

Luxury Suite, Non Smoking (Heritage)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking, Terrace (Heritage)

Room, Non Smoking, Terrace (Heritage)

Room, Non Smoking, Terrace (Heritage)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Viceroy House Estate)

55-inch plasma TV with digital channels, TV, Netflix

Suite, Non Smoking (Viceroy House Estate)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Non Smoking (Heritage with Whirlpool)

Luxury Suite, Non Smoking (Heritage with Whirlpool)

Luxury Suite, Non Smoking (Heritage with Whirlpool)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Boutique)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, Non Smoking (Boutique)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Suite, Non Smoking (Heritage Parlor)

Suite, Non Smoking (Heritage Parlor)

Suite, Non Smoking (Heritage Parlor)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Heritage Parlor)

Room, Non Smoking (Heritage Parlor)

Room, Non Smoking (Heritage Parlor)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Room, Non Smoking (Heritage)

Room, Non Smoking (Heritage)

Room, Non Smoking (Heritage)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Pool View (Heritage)

Room, Pool View (Heritage) | View from room

Room, Pool View (Heritage)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Non Smoking (Lutyens)

Luxury Suite, Non Smoking (Lutyens) | Living area

Luxury Suite, Non Smoking (Lutyens)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Prestige Estate)

Suite, Non Smoking (Prestige Estate) | Terrace/patio

Suite, Non Smoking (Prestige Estate)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Diplomatic)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Non Smoking (Diplomatic)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Cabana)

Room, Non Smoking (Cabana)

Room, Non Smoking (Cabana)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Non Smoking (Cabana)

Executive Suite, Non Smoking (Cabana)

Executive Suite, Non Smoking (Cabana)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Willingdon Crescent)

Suite, Non Smoking (Willingdon Crescent) | Living area

Suite, Non Smoking (Willingdon Crescent)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Regent)

Suite, Non Smoking (Regent) | Living area

Suite, Non Smoking (Regent)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Delhi

A luxury stay in the heart of New Delhi awaits you at The Claridges New Delhi. You'll be 10.8 km (6.7 mi) from India Gate and 14.8 km (9.2 mi) from Chandni Chowk. Highlights at this family-friendly hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Sevilla, serves Mediterranean cuisine and is open for dinner. Aura- The Vodka Bar is the hotel's own bar. Enjoy the gym, sauna, pool loungers and lifeguards on site. Business amenities include meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Delhi Cantonment hotel include Gurudwara Bangla Sahib and Pragati Maidan.

What's nearby

  • Dhaula Kuan - 4 min drive
  • Embassy Of United States - 8 min drive
  • Sarojini Nagar Market - 10 min drive
  • Gurudwara Bangla Sahib - 10 min drive
  • Worldmark - 12 min drive

Getting around

  • New Delhi Brar Square Station - 5 min drive
  • Dhaula Kuan Station - 6 min drive
  • Indira Gandhi International Airport (DEL) - 22 min drive

Restaurants

  • ā€ŖCafĆ© Coffee Day - ā€¬3 min drive
  • ā€ŖFood Story - ā€¬1 min drive
  • ā€ŖCafĆ© Coffee Day - ā€¬19 min walk
  • ā€ŖBurger King Drive-thru - ā€¬5 min drive
  • ā€ŖBig Yellow Door - ā€¬8 min drive

About this property

The Claridges New Delhi

Luxury New Delhi hotel in Delhi Cantonment with 4 restaurants
The Claridges New Delhi offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A sauna, spa services, and a library are also featured at the luxury The Claridges New Delhi. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Free self parking and valet parking are available.

This 5-star New Delhi hotel is smoke free.

  • 132 guestrooms or units
  • 3 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1952
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Claridges New Delhi offers 132 accommodations with DVD players and minibars. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch plasma televisions come with premium digital channels and Netflix. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,280 for adults and INR 750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aura- The Vodka Bar
  • Dhaba
  • Jade
  • Pickwicks
  • Sevilla

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium digital channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Claridges New Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 1280 for adults and from INR 750 for children
  • Airport shuttle fee: INR 1575 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 1 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Claridges New Delhi Hotel
Claridges Hotel New Delhi
Claridges New Delhi
New Delhi Claridges
The Claridges Delhi
Claridges Hotel Delhi
The Claridges Hotel New Delhi
Claridges India
The Claridges New Delhi Hotel
The Claridges New Delhi New Delhi
The Claridges New Delhi Hotel New Delhi

Frequently asked questions

What is the cancellation policy at The Claridges New Delhi?

The Claridges New Delhi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Claridges New Delhi?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Claridges New Delhi on 30 Dec 2024 start from NZ$397.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Claridges New Delhi?

Yep, The Claridges New Delhi has a free self car park and free valet parking.

Is there a spa on site at The Claridges New Delhi?

Yep, there is an onsite spa at The Claridges New Delhi. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Claridges New Delhi have a pool?

The Claridges New Delhi has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Claridges New Delhi?

The Claridges New Delhi features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Claridges New Delhi a romantic place to stay?

Garden-view dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Claridges New Delhi.

Is The Claridges New Delhi family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Claridges New Delhi is a hit with families.

Does The Claridges New Delhi serve breakfast?

Sure does, continental brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Claridges New Delhi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Claridges New Delhi?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Claridges New Delhi?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Claridges New Delhi?

No, pets and service animals are not allowed.

The Claridges New Delhi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 893 reviews" "
Rating 8 - Good. 228 out of 893 reviews" "
Rating 6 - Okay. 80 out of 893 reviews" "
Rating 4 - Poor. 30 out of 893 reviews" "
Rating 2 - Terrible. 22 out of 893 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy Nightclub- kept awake
The hotel has a nightclub. If you like sleep, this is not the hotel for you. My room was in the top floor above the club, booming bass until 3am. I rent reception repeatedly asking when the club would shut? They couldnā€™t tell me. For an alleged luxury hotel, expecting guests to put up with that noise is unforgivable. Please decide, club or hotel? Exhaustion ruined my last day in Delhi, really not what I expect from this hotel. The hotel wasnā€™t that bothered, looking at reviews plenty of people complain about this. Another person had checked when she checked in if she could pay in USD, but when she checked out they said no (she only had USD and no access to a card).
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Harsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

cesare1602

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Lalrintluanga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Uttara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very well furnished but poor upkeep
I was disappointed about a few things. The room was contemporary which was a very good thing. But it faced the parking area and had very little day light. The lighting only had 3 settings so I could not decide which ones to switch on or off. The toilet hand shower was not working. The phone would not dial out to reception, dining or any hotel services. It was not properly fixed even after complaining.
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Business traveller
Wonderful service, elegant and interesting
I really like Claridges. The hotel has a lot of character. The rooms are different from each other. There is a whole interesting complex to walk around. The staff there are wonderful- from the desk staff to the breakfast staff to the housekeeping. Very helpful friendly and accommodating without overdoing it. My only real complaint would be that the food is very expensive- especially after all of the taxes get added on. That being said I think the food at both their Thai restaurant and the Chinese restaurant surprised me with the quality- as in people who appreciate authentic cuisine will enjoy it.
Stayed 3 nights in Jul 2024

8/10 Good

Nivedith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Great place.
Fantastic location. Great staff. Good food. Well fitted out rooms. Only negative was that there seems to be work going on so lots of drilling and banging. My room was changed after I complained. Make sure you get a room without this issue.
Stayed 1 night in May 2024

6/10 Okay

Nivedith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel doesnā€™t accept member privileges
The hotel didnā€™t accept any of the member privileges / credit vouchers of the Gold Member status. This is the 1st hotel this has happened at.
Stayed 1 night in May 2024

4/10 Poor

galvin

Liked: Amenities
Excellent hotel but I didnā€™t like the service I received. Firstly, the paid for dinner is only available for guests at standard restaurant but reception told me I had 4 dining options and I ended up in Italian restaurant Sevilla and after ordering the started I advised that I had already prepaid and it was then that I was advised to go back to the reception area where the standard restaurant was. On my second night whilst taking a call a rude security guard asked if I was patron and asked my room number. Totally unacceptable provocation
Stayed 1 night in May 2024

2/10 Terrible

Haryash

Stayed 1 night in May 2024

8/10 Good

galvin

Liked: Cleanliness, staff & service, property conditions & facilities
Meals included in booking only available at the shuttle class restaurant. I wasnā€™t told about this and ended up the Italian Restaurant Sevilla. Not good
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Apple

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

baiqiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the best. I love this place!
Stayed 1 night in Apr 2024

10/10 Excellent

RR

Stayed 1 night in Apr 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Very old world charm
Stayed 1 night in Apr 2024

10/10 Excellent

Apple

Stayed 1 night in Apr 2024

10/10 Excellent

Sheenoo

Stayed 1 night in Apr 2024

10/10 Excellent

baiqiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best. Will come back. Thanks for the fruit and flower!
Stayed 1 night in Apr 2024

6/10 Okay

jonathan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Great food but ongoing building work
Initially given a newly refurbished room but was next to ongoing and very noisy building work, after insisting, we were given room where at 05.30 furniture was moved in function room above so waking us up. Building exterior (by pool) crumbling and tatty. The saving grace was the restaurant buffet which was fantastic for both dinner and breakfast, really good restaurant staff too, great bread, fantastic selection. Hotel were good enough to refund some charges though that took some chasing. If you expect Claridges (London) standard you will be most disappointed.
Crumbling paint and concrete by the pool
Newly refurbished room
Stayed 1 night in Apr 2024

8/10 Good

Aman, new york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mid- sized hotel with lovely staff. Great location. Walking through the restaurant to get to the pool is bizarre. The Indian restaurant, Dhaba, is nice but doesn't hold a candle to Bhukara, which it serms to be trying to emulate.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and perfect room amenities
Stayed 1 night in Mar 2024

8/10 Good

Arvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ACā€™s were not effective and did not cool the room. The toilet water faucet was not approachable conveniently. Some of the breakfast items were cold I never recd any VIP access benefits inspite of my asking
Stayed 2 nights in Mar 2024