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The Sefton

4.0 star property
Beachfront hotel with calming spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sefton

Indoor pool
Lobby sitting area
Interior detail
Property entrance
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
Harris Promenade, Douglas, England, IM1 2RW
  • Gaiety Theatre
    1 min walk
  • Douglas Beach
    1 min walk
  • Manx Museum
    7 min walk
  • Isle of Man (IOM)
    19 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Single Beds (Atrium)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

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The Empress Hotel
Breakfast included
Free WiFi
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4.2 out of 5, Very good, (766)
The price is NZ$168
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Douglas

The Sefton puts you in the heart of Douglas, within steps of Gaiety Theatre and Douglas Beach. Highlights at this beachfront hotel include a restaurant, an indoor swimming pool and a gym. .A day of pampering can include massages and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Bonzai, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. Sir Normans is the hotel's own bar, serving drinks along with dinner. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. On weekday mornings cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Douglas hotel include Manx Museum and Tynwald.

What's nearby

  • Gaiety Theatre - 1 min walk - 0.1 km
  • Douglas Beach - 1 min walk - 0.1 km
  • Manx Museum - 7 min walk - 0.6 km
  • Tynwald - 8 min walk - 0.7 km
  • Palace Casino - 12 min walk - 1.0 km

Getting around

  • Douglas Ferry Station - 10 min walk
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪The Woodbourne - ‬11 min walk
  • ‪Terrace Chippy & Diner - ‬7 min walk
  • ‪Victoria Grill - ‬8 min walk
  • ‪Sam Webbs - ‬1 min walk

About this property

The Sefton

Beachfront hotel with calming spa services
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Sefton offers 102 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self-parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

Frequently asked questions

What is the cancellation policy at The Sefton?

The Sefton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sefton?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Sefton on 27 Nov 2024 start from NZ$159.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Sefton?

Yep, The Sefton has a self car park for GBP 4 per night. Onsite parking is limited.

Are there any beaches close to The Sefton?

Yep, The Sefton is a short 1-minute walk from Douglas Beach.

Does The Sefton have a pool?

The Sefton has an indoor pool.

Does The Sefton serve breakfast?

Yeah, our visitors adore the cooked-to-order brekkie here! Served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Sefton?

No, The Sefton does not offer an airport shuttle service.

Is there a bar or restaurant at The Sefton?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sefton?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Sefton?

No, only service animals are allowed.

The Sefton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 169 out of 411 reviews" "
Rating 8 - Good. 152 out of 411 reviews" "
Rating 6 - Okay. 60 out of 411 reviews" "
Rating 4 - Poor. 17 out of 411 reviews" "
Rating 2 - Terrible. 13 out of 411 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Howard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very convenient to everything. The ammenities are becoming a little tired. Also they say a self service laundry is available !!! Unfortunately there isn’t one, and hasn’t been for over 2 years. So that needs to be corrected.
Stayed 4 nights in Oct 2024

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic rooms a bit tired
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We area well travelled couple and whilst not being 5 star it makes up for it in so many other ways. Makes for a good hotel accommodation in Douglas.
Stayed 5 nights in Aug 2024

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Claire Louise

Disliked: Cleanliness, amenities
Was unclean and had holes in window fittings and towels.
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Sefton looks wonderful from the outside and is quirky inside. There is a shortage of staff so your room is only serviced on the third full day of your stay and you have to hang a sign on your door or this won't happen at all, however you can ask at reception for fresh towels, tea, coffee etc. The interior of the hotel is dated and repairs are needed. Our bathroom on the 4th floor smelt terrible due to the drains and we were advised to keep our taps running which did help to alleviate the odour. The atrium is a nice feature although you can see into everyone's room from the balcony and conversations echo which make it quite noisy at times. There is no air conditioning and it is very hot and stuffy on the 4th floor, just like being in an airless conservatory. We found a fan in the room which we had on max speed the whole time. The swimming pool is strange, it has sloping edges on every side so not much room or depth to swim without banging your kneees and the changing rooms smell of very bad drains. Despite all this we really enjoyed our stay! The staff were very polite and helpful, the breakfast was wonderful and the location excellent.
Stayed 5 nights in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything you need is to hand
Stayed 7 nights in Aug 2024

8/10 Good

Harry

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Short break
Lovely hotel if somewhat outdated. The staff were all very polite and helpful. Unfortunately the atrium area was quite dirty with dead leaves on most of the higher surfaces and some of the metal supports in definite need of a clean. Overall though a nice place to stay in a very good location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Meinir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room and good breakfast. Lifts painfully slow quicker to take the stairs
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Staff are helpful and friendly, the hotel is in an excellent location,it is dated but this adds to the ambience, breakfast was excellent with lovely views over the bay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Reception staff amazing
Staff and especially reception were amazing. Breakfast one of the best we've had. Kippers amazing. My mistake, i booked the wrong standard room and really wanted the garden view which looked better than the wall we faced. Apart from this minor error of mine, couldnt fault the place. Already looking at booking to go back.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A lovely old lady in Douglas
The Sefton is a bit like an old dowager that has come down a bit in the world. It could use a renovation in a number of areas. That being said, the staff is excellent, as is the location. The breakfast is quite good. We were puzzled by the lack of washcloths and the explanation for the absence: guests had taken too many of them.
Stayed 3 nights in Jul 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's position on the promenade was good and handy for the ferry. It has a small car park underneath the hotel which operates on a first come first served basis. We found it difficult to find restaurants outside of the hotels. The few we found were not open on a Monday or Tuesday.
Stayed 4 nights in Jul 2024

8/10 Good

Jayne

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel desperately needs a refurb, we did however enjoy our stay. The breakfast was excellent, some of the staff friendly, others looked like they couldn’t be bothered.
Stayed 1 night in Jul 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, bathroom had a smell to it. Could do with air con in room as very warm.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Avis

Stayed 5 nights in May 2024

6/10 Okay

D

Business traveller
Liked: Staff & service
Ok hotel
was a little bit tired
Stayed 1 night in Jul 2024

8/10 Good

Ewan

Stayed 3 nights in Jul 2024

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, room comfort
Great location, staff and food. Updates needed.
Excellent location on Douglas Promenade - very convenient to shops.Great staff, very helpful - they helped us with parking when we arrived. Magnificent breakfast. Bar/restaurant superb -- really enjoyed the beef Wellington dinner. But rooms are antiquated: good lighting but no outlets next to bed, shower way too small with water spilling onto floor because curtain is not long enough. Hot water and cold water do not mix in the sink or in the tub. Gas sewer smell. A little renovation is in order.
Stayed 3 nights in Jun 2024

2/10 Terrible

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy with the generators on. When other people in the same corridor closed their doors, the wall and our bed shook. Bed very hard and uncomfortable. I will not be staying here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Alan Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, loved the atrium.
Stayed 7 nights in Jul 2024

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I would have to complain about is that the toilet does not flush properly and the shower curtain is to high so it floods the bathroom. Other than that I would say it was excellent
Stayed 5 nights in Jul 2024