Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
1 bedroom, premium bedding, pillow-top beds, in-room safe
Private beach, sun-loungers, beach umbrellas, beach towels
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is NZ$637
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪7 min walk‬
  • Dubai Marina Mall
    ‪6 min drive‬
  • Aquaventure
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬

Room options

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A2C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premium Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A1C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A1C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Apartment (2A1C)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite (2A1C)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A2C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

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About the area

Dubai

A luxury stay in Dubai awaits you at Dukes The Palm, a Royal Hideaway Hotel. You'll be 0.6 km (0.3 mi) from Nakheel Mall and 6 km (3.8 mi) from Aquaventure. Highlights at this beachfront hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Great British Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. DUKES Bar is the hotel's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Additionally, you'll find a marina, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Palm Jumeirah hotel include Dubai Marina Mall and Jebel Ali Race Course.

What's nearby

  • Nakheel Mall - 7 min walk - 0.6 km
  • Dubai Marina Mall - 6 min drive - 6.7 km
  • Aquaventure - 8 min drive - 6.1 km
  • Marina Beach - 9 min drive - 7.3 km
  • Mall of the Emirates - 10 min drive - 8.7 km

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 25 min drive

Restaurants

  • ‪SĀN Beach - ‬17 min walk
  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪St. Regis Gardens - ‬14 min walk
  • ‪Depachika Food Hall - ‬3 min walk
  • ‪Joe & The Juice - ‬18 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury hotel on the beach, with outdoor pool
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel such as a marina and a complimentary children's club.

Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 506 guestrooms or units
  • 15 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukranian, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dukes The Palm, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

What is the cancellation policy at Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dukes The Palm, a Royal Hideaway Hotel?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Dukes The Palm, a Royal Hideaway Hotel on 30 Mar 2025 start from NZ$627.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dukes The Palm, a Royal Hideaway Hotel?

Yep, Dukes The Palm, a Royal Hideaway Hotel has a free self car park and free valet parking.

Are there any beaches close to Dukes The Palm, a Royal Hideaway Hotel?

The closest beach to Dukes The Palm, a Royal Hideaway Hotel is Marina Beach (2.8 km).

Is there a spa on site at Dukes The Palm, a Royal Hideaway Hotel?

Yep, there is an onsite spa at Dukes The Palm, a Royal Hideaway Hotel. You'll enjoy heaps of services like facials and body treatments.

Does Dukes The Palm, a Royal Hideaway Hotel have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel features a private beach, a full-service spa and a health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Dukes The Palm, a Royal Hideaway Hotel a romantic place to stay?

Couples spa treatments and a private beach, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Dukes The Palm, a Royal Hideaway Hotel.

Is Dukes The Palm, a Royal Hideaway Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Dukes The Palm, a Royal Hideaway Hotel is a hit with families.

Does Dukes The Palm, a Royal Hideaway Hotel serve breakfast?

Yeah, travelers are hooked on the free buffet breakfast here! Served daily from 6:30 AM to 11:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Dukes The Palm, a Royal Hideaway Hotel?

No, Dukes The Palm, a Royal Hideaway Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Dukes The Palm, a Royal Hideaway Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dukes The Palm, a Royal Hideaway Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dukes The Palm, a Royal Hideaway Hotel?

No, pets and service animals are not allowed.

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 772 out of 1210 reviews
Rating 8 - Good. 253 out of 1210 reviews
Rating 6 - Okay. 92 out of 1210 reviews
Rating 4 - Poor. 45 out of 1210 reviews
Rating 2 - Terrible. 48 out of 1210 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff, good food choices at breakfast. Choice of restaurants on site for dinner, overall a great place to stay.
Stayed 8 nights in Dec 2024

8/10 Good

Lulu Fediah

Stayed 8 nights in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Great hotel with very friendly staff who know what they are doing i really enjoyed my stay as a solo traveller
Stayed 3 nights in Dec 2024

8/10 Good

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with amazing staff. Hotel could do with some minor touch ups.
Stayed 5 nights in Dec 2024

10/10 Excellent

Hameed

Stayed 8 nights in Dec 2024

10/10 Excellent

Kymaramecie Alcee

Stayed 6 nights in Nov 2024

10/10 Excellent

VenkataRavi

Stayed 2 nights in Dec 2024

10/10 Excellent

Liliana

Stayed 5 nights in Nov 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay at Dukes the Palm, loved it there. Only issue was the lazy river which was shut for two weeks for maintenance which was a huge shame as I really wanted to use with my daughter. Similarly the bathroom did not have a bath and I thought it did which was a bit of a pain for bathing my daughter but the hotel did it provide a portable bath. The food was exceptional and we thoroughly enjoyed it!
Stayed 7 nights in Dec 2024

10/10 Excellent

Minu

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay here as it’s in close proximity to everything and my hotel was like the size of an apartment , it was better than I had imagined before getting here. The breakfast was huge and the staff was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

isha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diversity of client, old young black white makes you feel comfortable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tsungie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was just top notch 👌. I cannot even begin to explain it. From checking in, getting a massive room upgrade, special gifts being sent to our room everyday, it was the very best experience ever. The great experience team were just on point. Special mention to Melody who welcomed us and checked us in. She was very lovely and made us feel very welcome. The welcome team are always ready to open car doors for you and help you with your luggage even when you are just coming back from some shopping. Breakfast had a wide range of options and came free with the room. The hotel has private access to the beach, an infinity pool and a beach club which was very relaxing. The atmosphere was really great and will definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael Francis

Stayed 6 nights in Nov 2024

8/10 Good

Yawa

Liked: Cleanliness, staff & service, property conditions & facilities
The Duke was an amazing hotel, it was fit for purpose for my sister and I.
Stayed 7 nights in Dec 2024

4/10 Poor

Vishal

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Nice enough I suppose, some things to improve upon: at check in my name could not be found on their system. When the room was done up, water bottles and soap were missing on occasion. Also I preferred to take metered taxis, but they kept trying to make me take their taxis ... However, location is good, room had nice balcony and the Ula restaurant is very good. Also there is a security deposit to be paid at check in, which I was unaware of when booking the property.
Stayed 4 nights in Dec 2024

8/10 Good

RONALD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service minded staff.
Gold service, friendly staff and flexible service towards clients.
Stayed 1 night in Dec 2024

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Thankyou Hakam for making my stay so enjoyable. I’m looking forward to coming back in 2025
Stayed 4 nights in Dec 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay, staff are so welcoming and will help you with anything. Definitely would recommend and would visit again.
Stayed 6 nights in Dec 2024

6/10 Okay

CARLA

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast ok dinner not so nice good location
Stayed 4 nights in Dec 2024

10/10 Excellent

Bai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Aminata Miatta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, excellent spa.
Stayed 5 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Oct 2024

10/10 Excellent

Luciana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than 5 stars !
Amazing experience since a very welcoming entrance - offering yea, coffee and juices - also a couple of surprises in the room with Hnin going above and beyond to make us feel we had the best experience ever.
Stayed 3 nights in Dec 2024

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Area around pool needs attention ,loose and missing tiles in pool. Sun beds also need of update and repair.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel Kalin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful but the staff is what makes this place special. Everyone we encountered did their job in a friendly and professional way.
Stayed 7 nights in Nov 2024