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Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
Exterior
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    7 min walk
  • The View at The Palm
    15 min walk
  • The Pointe
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    25 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
Separate bedroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
LED TV
Premium bedding
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A2C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
LED TV
Premium bedding
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
LED TV
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Premium Studio (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Executive Studio (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Grand Studio (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A2C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

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The price is NZ$713
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includes taxes & fees
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About the area

Dubai

A luxury stay in Dubai awaits you at Dukes The Palm, a Royal Hideaway Hotel. You'll be 6.7 km (4.2 mi) from Dubai Marina Mall and 7.2 km (4.4 mi) from Jebel Ali Race Course. Highlights at this beachfront hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Great British Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. DUKES Bar is the hotel's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Additionally, you'll find a marina, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 5-property class Palm Jumeirah hotel include The Beach Mall and Emirates Golf Club.

What's nearby

  • Nakheel Mall - 7 min walk
  • AURA SKYPOOL Dubai - 14 min walk
  • The View at The Palm - 15 min walk
  • Dubai Marina Mall - 6 min drive
  • Marina Beach - 9 min drive

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 25 min drive

Restaurants

  • ‪SĀN Beach - ‬17 min walk
  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪St. Regis Gardens - ‬14 min walk
  • ‪Depachika Food Hall - ‬3 min walk
  • ‪Joe & The Juice - ‬18 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Hotel with private beach and full-service spa
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel such as a marina and a complimentary children's club.

Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 506 guestrooms or units
  • 15 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dukes The Palm, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

What is the cancellation policy at Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dukes The Palm, a Royal Hideaway Hotel?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Dukes The Palm, a Royal Hideaway Hotel on 11 Dec 2024 start from NZ$459.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dukes The Palm, a Royal Hideaway Hotel?

Yep, Dukes The Palm, a Royal Hideaway Hotel has a free self car park and free valet parking.

Are there any beaches close to Dukes The Palm, a Royal Hideaway Hotel?

The closest beach to Dukes The Palm, a Royal Hideaway Hotel is Marina Beach (2.8 km).

Is there a spa on site at Dukes The Palm, a Royal Hideaway Hotel?

Yep, there is an onsite spa at Dukes The Palm, a Royal Hideaway Hotel. You'll enjoy heaps of services like facials and body treatments.

Does Dukes The Palm, a Royal Hideaway Hotel have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Dukes The Palm, a Royal Hideaway Hotel?

Dukes The Palm, a Royal Hideaway Hotel features a private beach, a full-service spa and a health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Dukes The Palm, a Royal Hideaway Hotel a romantic place to stay?

Couples spa treatments and a private beach, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Dukes The Palm, a Royal Hideaway Hotel.

Is Dukes The Palm, a Royal Hideaway Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Dukes The Palm, a Royal Hideaway Hotel is a hit with families.

Does Dukes The Palm, a Royal Hideaway Hotel serve breakfast?

Yeah, travelers are hooked on the free buffet breakfast here! Served daily from 6:30 AM to 11:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Dukes The Palm, a Royal Hideaway Hotel?

No, Dukes The Palm, a Royal Hideaway Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Dukes The Palm, a Royal Hideaway Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dukes The Palm, a Royal Hideaway Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dukes The Palm, a Royal Hideaway Hotel?

No, pets and service animals are not allowed.

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1005 reviews" "
Rating 8 - Good. 208 out of 1005 reviews" "
Rating 6 - Okay. 80 out of 1005 reviews" "
Rating 4 - Poor. 38 out of 1005 reviews" "
Rating 2 - Terrible. 45 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Aug 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel made us feel very special for our 25th wedding anniversary. Upgraded our room to a suite. Concierge were great. Only negative point was lack of sunbeds around pool and some areas by available beds was muddy and not pleasant to be next to as get muddy feet. Good value for palm hotel. Very close to Nikheel mall
Stayed 3 nights in Aug 2024

6/10 Okay

hossein

Travelled with family
Liked: Cleanliness, room comfort
I forgot to take my hair trimmer from my room, and I never got it back again. In the mini bar there are some very small snacks about 50g for 50 Dirham (around £12), while in many other hotels such snacks are free of charge for children.
Stayed 4 nights in Jul 2024

6/10 Okay

hossein

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I am very disapointed they are not honest
Stayed 3 nights in Jul 2024

8/10 Good

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cruz I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Lazy river was a big hit for my little one. Very attentive staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gabriel

Stayed 6 nights in Jul 2024

10/10 Excellent

Aloke, EDISON

Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dubai is an amazing place, clean, safe, so much to do. Although hot, the room had AC and the pools were very available and not too busy. We loved it.
Stayed 13 nights in Jul 2024

2/10 Terrible

Aysha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was very well kept but the room was just below average towels and bedsheets were very dirty there were no tissue papers in the room I would never stay here again
Stayed 1 night in Jul 2024

6/10 Okay

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Drinks
Yes, it was five star and I can accept high costs . But the bar at this hotel was way too expensive .
Stayed 6 nights in Jul 2024

10/10 Excellent

Jameel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, friendly staff, great location. Would stay again.
Stayed 4 nights in Jul 2024

8/10 Good

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel and the staff were fabulous with our toddler. The food at the beginning of the week was amazing but for some reason started to deteriorate midway through so we started eating out which was a shame as we were full board so felt a waste. Not sure if there was a staff or menu change but was disappointing
Stayed 8 nights in Jun 2024

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location with own private beach. Food options were good and the Indian restaurant was amazing. Friendly staff who are always available to help. Views from gym is amazing but air conditioning isn’t great in the gym. Easy to get a taxi to Dubai Mall etc. Hotel is expensive for beverages and alcohol. Extremely expensive in comparison to the shops inside the mall (opposite).
Stayed 5 nights in Jul 2024

10/10 Excellent

Charlise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach vibe is nice. The grounds and common areas are beautiful. The bed was uncomfortable until I brought it up and they quickly added layers to my bedding. Service was quick and attentive. Facilities do show wear and tear in the rooms. The breakfast buffet has a huge variety of options.
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all round good experience, would be happy to go again. Great pool and beach, staff are fantastic. Rooms are nice, food is good. Nothing to complain about. A drinks package included in the full board option / an all inclusive option would be great.
Stayed 12 nights in Jun 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was amazing. I didn’t even want to leave. The staff the amenities and the food was awesome. I will be booking with them in the near future again one of the top hotels on The palm
Stayed 2 nights in Jul 2024

10/10 Excellent

ruhel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a few things I would say that needs some attention. Some of the towels were frailed on the sides, the finishing of the bathroom was quite poor with grout on the tiles and the lighting in the bathroom was too dim
Stayed 6 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really nice hotel right across the street from the mall I loved the location
Stayed 9 nights in Jul 2024

10/10 Excellent

tara Hirji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely hotel to stay, the staff are friendly & always there when you need anythin, the interior of the place & cleaniness was good too
Stayed 4 nights in Jul 2024

6/10 Okay

Phillip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We only stayed for 1 night, but that was enough!!!
We only stayed for 1 night, but that was enough!!!!!!!!! I've never done a poor review in my life, but I have to warn people here it's just not fair. Arrived late in the day around 5pm local time, checked in went to the room and got ready to have a quick dip in the pool after doing the normal tourist day in Dubai. Room smelt musty and damp. 10 minutes into the trip my 7 year old sliced her big toe in the swimming pool floor due to missing tiles, now I thought Dubai and the cost of the hotel this is impossible, so after further inspection half of the walls and floor in the pool are missing tiles making this dangerous to anybody not just children. The lifeguard did however help stop the bleeding and dress the cut. We went out to eat due to the poor start and poor response from the reception team, clearly happens more than it should. Then to top the trip off, the next door room seems to think its acceptable at almost 1am to ring the doorbell over 50 times to wake up there family inside. But whilst doing so wakes my child up who I struggle to settle most nights. Had one of the worst sleeps away from home, ever. Again reception, Told they will investigate and offered late check-out. This was not an option as my child didn't want to use the pool and the other children followed suit due to poor state of pool facilities. So checked out and left first thing in the morning. Overall the worst stay I've had from home. Avoid this hotel at all costs if you have young children.
Stayed 1 night in Jul 2024

2/10 Terrible

William

Stayed 6 nights in Jul 2024

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

MOHAMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply Excellent
Stayed 4 nights in Jul 2024