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Mercure Sydney Rouse Hill

4.0 star property
Hotel in Sydney with fitness centre and 24-hour front desk

Photo gallery for Mercure Sydney Rouse Hill

Exterior
Reception
Exterior
Deluxe Room, 2 Double Beds
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
The current price is NZ$226
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
Commercial Road & Windsor Road, Rouse Hill, NSW, 2155
  • Rouse Hill Village Centre
    ‪10 min walk‬
  • Norwest Business Park
    ‪5 min drive‬
  • Hawkesbury River
    ‪13 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Lobby

PARKROYAL Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1007)
The price is NZ$236
for 1 room
includes taxes & fees
23 Mar - 24 Mar
PARKROYAL Parramatta

About the area

Sydney

At Mercure Sydney Rouse Hill you'll be within just a 15-minute stroll of Rouse Hill Village Centre and Rouse Hill Regional Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. .In proximity to this 4-property class Rouse Hill hotel you'll find Macquarie University.

What's nearby

  • Rouse Hill Village Centre - 10 min walk - 0.9 km
  • Norwest Business Park - 5 min drive - 5.4 km
  • Hillsong Church - 7 min drive - 8.4 km
  • Featherdale Wildlife Park - 13 min drive - 13.2 km
  • Hawkesbury River - 13 min drive - 15.4 km

Getting around

  • Tallawong Station - 2 min drive
  • Schofields Station - 5 min drive
  • Sydney Airport (SYD) - 55 min drive

Restaurants

  • ‪Oliver Brown - ‬9 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Mean Fiddler - ‬3 min walk
  • ‪Grand Lotus Chinese Restaurant - ‬9 min walk
  • ‪Thai Splendid - ‬8 min walk

About this property

Mercure Sydney Rouse Hill

Hotel in Sydney with fitness centre and 24-hour front desk
Mercure Sydney Rouse Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The business-friendly Mercure Sydney Rouse Hill also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 4-star Sydney hotel is smoke free.

  • 78 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sydney Rouse Hill offers 78 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 29 for adults and AUD 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 29 for adults and from AUD 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This hotel only accepts chip-and-PIN credit cards for on-site payments. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Frequently asked questions

What is the cancellation policy at Mercure Sydney Rouse Hill?

Mercure Sydney Rouse Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Sydney Rouse Hill?

As of 9 Mar 2025, prices found for a 1-night stay for 2 adults at Mercure Sydney Rouse Hill on 6 Apr 2025 start from NZ$226.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Sydney Rouse Hill?

Yep, Mercure Sydney Rouse Hill has a free self car park.

Does Mercure Sydney Rouse Hill have a pool?

Mercure Sydney Rouse Hill has an outdoor pool.

Does Mercure Sydney Rouse Hill serve breakfast?

Yep, cooked-to-order breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Sydney Rouse Hill?

No, Mercure Sydney Rouse Hill does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Sydney Rouse Hill?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Sydney Rouse Hill?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Sydney Rouse Hill?

No, only service animals are allowed.

Mercure Sydney Rouse Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 374 reviews
Rating 8 - Good. 91 out of 374 reviews
Rating 6 - Okay. 22 out of 374 reviews
Rating 4 - Poor. 6 out of 374 reviews
Rating 2 - Terrible. 11 out of 374 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with partner
It was very close to the family function he’d next door. Very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Amenities
Awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is situated next to a large hotel complex which offers great food and drink options. I will stay there again if the need arises.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, thanks.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Sydney for a funeral & the wake was at The Fiddler, so very convenient to be able to walk next door to the Mercure
Stayed 1 night in Dec 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Genevieve

Liked: Property conditions & facilities
Good
Stayed 4 nights in Nov 2024

2/10 Terrible

chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy floors hadn’t even been vacuumed @ bed sheets were dirty disgusting I took photoa
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet, clean room and all the amenities were fine.
Stayed 1 night in Nov 2024

6/10 Okay

Edwina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rudeness is never acceptable!
Appalling check in. Staff member was rude and officious towards my husband when he tried to check in on my behalf. Staff member ignored my husband's request not to ring me during a conference I was attending. If her actions are in line with hotel policy, then policy or at least its implementation, needs to be reviewed. Unfortunately this incident coloured our view of our two day stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Cornelius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Namrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place, easy car park and very convenient spot ..
Stayed 5 nights in Sep 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pub next door. Great. Parking a little challenging but all good
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Lonjezo

Stayed 3 nights in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely overnight stay here. The thing I loved was it was quiet unlike other hotels where you can hear doors slamming and the tv next door. The beds were a bit soft where I prefer a firm bed. Pillows very high where I prefer a flatter pillow. We did ask and got one that was a bit flatter.
Stayed 1 night in Oct 2024

10/10 Excellent

Navdeep Singh

Stayed 1 night in Sep 2024

10/10 Excellent

Yasin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly efficient staff and lovely room. Great amenities surrounding the hotel and walking distance to train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel although they need to update their check-in and check-out procedures. I needed to lodge a security bond which took sometime to recover.
Stayed 1 night in Oct 2024

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great nearby restaurants and pubs. But noisy at night from pub music.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely overnight stay, they allowed early check in .
Stayed 1 night in Sep 2024

10/10 Excellent

Brigette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel reception were lovely and accomodating
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was wonderful. Let down by car parking as it’s in the same complex as the Mean Fiddler so there was so much traffic and limited car spaces available even at 11pm. The noise also is a problem if your looking for a good nights sleep
Stayed 1 night in Aug 2024