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"Great hotel and location. Reception staff very helpful and nothing too much trouble. My room..window wouldn't open, as it was hot days. No fan in the room or bathroom. Decor could do with repainting looking very tired Door frame and surroundings desperately needs repainting and filling"

"The Parkgate is the perfect place to get away from the world. The service is topnotch and the staff are always incredible and will always welcome you with a warm smile. The room service was aldo great and nothing was too much trouble. We had stayed in the Tower Suite and as always it was stunning, ..."

"This hotel has recently switched brands and there are (as to be expected) a couple of minor teething problems with systems. However the staff were brilliant at adjusting and managing these changes and I felt went above and beyond. Thank you! The rooms remain very comfortable. The hotel is in a great ..."