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NH Collection Firenze Porta Rossa

5.0 star property
Luxury hotel connected to a shopping centre in Florence with a 24-hour front desk

Photo gallery for NH Collection Firenze Porta Rossa

Lobby
Miscellaneous
Exterior
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry
The current price is NZ$961
includes taxes & fees
4 May - 5 May

Explore the area

Map
Via Porta Rossa 19, Florence, FI, 50123
  • Ponte Vecchio
    ‪4 min walk‬
  • Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Pitti Palace
    ‪9 min walk‬
  • Florence (FLR-Peretola)
    ‪26 min drive‬

Room options

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Adjoining Room, 3AD+1CH)

Highlights

Individually decorated
Air conditioning
TV
Pillow menu
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Adjoining Room, 2AD+2CH)

Highlights

Individually decorated
Air conditioning
TV
Pillow menu
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room, Connecting Rooms (3AD+1CH)

Highlights

Individually decorated
Air conditioning
TV
Pillow menu
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Bidet
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Individually decorated
Air conditioning
TV
Pillow menu
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, individually decorated, free WiFi

Premium Room (Extra Large)

Highlights

Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Sofa bed
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room, Connecting Rooms (2AD+2CH)

Highlights

Individually decorated
Air conditioning
TV
Pillow menu
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Triple Room

Minibar, in-room safe, individually decorated, free WiFi

Family Triple Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Hydromassage showerhead
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room

Minibar, in-room safe, individually decorated, free WiFi

Superior Room

Highlights

Individually decorated
Air conditioning
TV
Pillow menu
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Extra Extra Large)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Extra Extra Large)

Highlights

Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds OR 1 Double Bed and 4 Single Beds

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The price is NZ$467
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About the area

Florence

NH Collection Firenze Porta Rossa places you in the centre of Florence, connected to a shopping centre and within a short 5-minute stroll of Accademia delle Arti del Disegno and Ponte Vecchio. Highlights at this luxury hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of valet parking. .With a stay at this 5-property class Duomo hotel, you'll be 0.4 km (0.3 mi) from Pitti Palace.

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Ponte Vecchio - 4 min walk - 0.4 km
  • Pitti Palace - 5 min walk - 0.5 km
  • Piazza di Santa Maria Novella - 6 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 8 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 10 min walk
  • Peretola Airport (FLR) - 26 min drive

Restaurants

  • ‪La Grotta Guelfa - ‬2 min walk
  • ‪Rooster Cafe - ‬2 min walk
  • ‪Il Borro Tuscan Bistro - ‬2 min walk
  • ‪Angel Roofbar & Dining - ‬2 min walk
  • ‪Colle Bereto - ‬1 min walk

About this property

NH Collection Firenze Porta Rossa

Luxury hotel connected to a shopping centre in Florence with a 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. The luxury NH Collection Firenze Porta Rossa also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 5 levels
  • Built in 1100
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
NH Collection Firenze Porta Rossa offers 70 accommodations with minibars and espresso makers. Each accommodation is individually decorated. A pillow menu is available. Digital televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, German, Italian, Polish, Russian, Slovak, Spanish

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Front of property

Floren Luxury Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 121 reviews
The price is NZ$935
includes taxes & fees
21 Apr - 22 Apr
Floren Luxury Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 40 per night)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 13 to 32 for adults and EUR 13 to 32 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Porta Rossa Bistrot

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 for adults and EUR 13 to 32 for children
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 40 per night
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property Registration Number IT048017A1O9HCDONC

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Nh Porta Rossa Hotel
NH Collection Firenze Porta Rossa Hotel Florence
NH Collection Firenze Porta Rossa Hotel
NH Collection Firenze Porta Rossa Florence
NH Collection Firenze Porta Rossa
Nh Porta Rossa Hotel Florence
Hotel Porta Rossa
Porta Rossa Florence
NH Collection Firenze Porta Rossa Hotel
NH Collection Firenze Porta Rossa Florence
NH Collection Firenze Porta Rossa Hotel Florence

Frequently asked questions

What is the cancellation policy at NH Collection Firenze Porta Rossa?

NH Collection Firenze Porta Rossa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Firenze Porta Rossa?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at NH Collection Firenze Porta Rossa on 4 May 2025 start from NZ$930.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Firenze Porta Rossa?

Yep, NH Collection Firenze Porta Rossa has valet parking for EUR 45 per day.

What makes NH Collection Firenze Porta Rossa a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at NH Collection Firenze Porta Rossa.

Does NH Collection Firenze Porta Rossa serve breakfast?

Yeah, buffet breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at NH Collection Firenze Porta Rossa?

No, NH Collection Firenze Porta Rossa does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Firenze Porta Rossa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at NH Collection Firenze Porta Rossa?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Firenze Porta Rossa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

w

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 2 nights in Jan 2025

10/10 Excellent

D J, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful time in Florence!

Spent a wonderful week in Florence. We had a small glitch at the end of our stay, which was not any fault of the hotel. Due to Florence marathon on Sunday and the 24 rail strike, which started on Saturday night, we had to extend our stay. The staff did everything they could to help us with alternate travel plans.
Stayed 7 nights in Nov 2024

10/10 Excellent

Margo, Mercer Island

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location in Florence.
Stayed 1 night in Nov 2024

2/10 Terrible

Biagina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed Bugs Meet Apathy: This was my 2d stay at NH Porta Rosa Hotel (10 night). The room I was in was infested with Bed Bugs. The bugs were feasting on me for days, but I first dismissed the marks as mosquito bites. It was not until I was consistently bitten in new places, including my face, that I asked the Hotel to recommend a dermatologist. Upon seeing the bites, the doctor asked if I was staying in a hostel, and explained that these were bed bug bites originating from where I was sleeping. I informed the hotel staff of the doctor’s diagnosis and that the source was the hotel’s room. Only after considerable debating and a full day of dealing with the staff, because the Manager never had time to speak to me himself, did they change my room and not charge me for that night’s stay. It took even more time explaining the several days of discomfort and interference with my vacation plans, as well as additional costs in medical and laundry bills, that they discount one additional night’s stay. Unfortunately, the Hotel staff did not seem to understand the difference between cleaning the room and exterminating the bugs from the room. I do not believe, after having several conversations with the staff, that they will take the proper steps to avoid another hotel guest from undergoing the same fate. To further note, I have travelled to Italy my entire life and am a fluent Italian speaker, I have never experienced this level of indifference and apathy in addressing a serious concern.
Stayed 10 nights in Oct 2024

10/10 Excellent

Human

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a smart choice if you want to be near by and feel like you are in a highend boutique hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2024

10/10 Excellent

STEVEN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
First time for us at NH Porta Rossa. I can tell you’ve will not stay anywhere else in the future and we have stayed some very nice hotels in that area. The hotel is as grand and historical as Florence itself The staff is so very willing to help you with anything you may need. My sister in law has a medical condition and she needed a special walker. They called numerous medical professionals and finally found one for us. The rooms are outstanding and the location is the best. 5 minute walk to the duomo , the ponte vechio , republica square , the uffizzi and so much more
Stayed 4 nights in Sep 2024

10/10 Excellent

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Staff will assist you as much as possible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
EXEMPLARY Staff and Property. I have stayed at many 5 star hotels around the world for both business and leisure and the NH Porta Rossa service rivals any of them. In my top 5 of all time hotel experiences.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff excels at guest comfort and service, and the cafe restaurant is first rate.
Stayed 3 nights in Sep 2024

8/10 Good

John, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

4/10 Poor

Wayne

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Centrally located and historic building. The rooms we had were quite dark with no views. The staff was very friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
great location. Would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, the staff was very kind and gave a lot of recommendations prior our trip.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Rohnn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It's a beautiful property but the wifi is nonexistent and the cell signal very weak. I had to leave the hotel whenever I wanted to access the internet or an app on my phone. The staff is well-meaning and kind but a little limited in what they can actually do. If you simply want to get away from it all and not use your phone, this could be the perfect place.
Stayed 7 nights in Jun 2024

10/10 Excellent

Kenneth, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful when we arrived very tired.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ma Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Porta Rossa is luxe in all aspects and especially in service. The location was the best part.
Stayed 6 nights in May 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is excellent! Recommend!
Stayed 4 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in the heart of Florence! If your driving be prepared to drive among the masses! But once your in the hotel everything is amazing!
Stayed 4 nights in May 2024