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Quinta Don Jose Boutique Hotel

3.5 star property
Inn with free parking, in the vicinity of Guadalajara Cathedral

Photo gallery for Quinta Don Jose Boutique Hotel

Exterior
Exterior
Honeymoon Room, Private Bathroom, City View (El Dorado Honeymoon Suite) | Balcony view
Premium Room, Ensuite (Premium Poolside Suite) | Miscellaneous
Standard Double Room, Ensuite (Deluxe 2 Queen) | Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Spa
  • Bar
The current price is NZ$252
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
Calle Reforma No. 139, Tlaquepaque, JAL, 45500
  • Plaza Forum Tlaquepaque
    ‪3 min drive‬
  • Guadalajara Cathedral
    ‪7 min drive‬
  • Expo Guadalajara
    ‪11 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room, Ensuite (Deluxe 2 Queen)

Standard Double Room, Ensuite (Deluxe 2 Queen)

Standard Double Room, Ensuite (Deluxe 2 Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Mini-fridge
Premium bedding
Blackout curtains
Ceiling fan
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room, Ensuite (Poolside Suite King and F)

Standard Quadruple Room, Ensuite (Poolside Suite King and F)

Standard Quadruple Room, Ensuite (Poolside Suite King and F)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Double Room, Ensuite (1-Bedroom Offsite Villa)

Standard Double Room, Ensuite (1-Bedroom Offsite Villa)

Standard Double Room, Ensuite (1-Bedroom Offsite Villa)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Sleeps 2
  • 2 Single Beds

View all photos for Romantic Room, Ensuite (Master Suite)

Romantic Room, Ensuite (Master Suite)

Romantic Room, Ensuite (Master Suite)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Private Bathroom (Deluxe detached bathroom)

Deluxe Double Room, Private Bathroom (Deluxe detached bathroom)

Deluxe Double Room, Private Bathroom (Deluxe detached bathroom)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, Private Bathroom, Courtyard View (Cielito Lindo)

Deluxe Double Room, Private Bathroom, Courtyard View (Cielito Lindo)

Deluxe Double Room, Private Bathroom, Courtyard View (Cielito Lindo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Private Bathroom (Don Pancho by Yzar Furnit)

Deluxe Double Room, Private Bathroom (Don Pancho by Yzar Furnit)

Deluxe Double Room, Private Bathroom (Don Pancho by Yzar Furnit)

Highlights

Deck/patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Bathroom (Claudia Gleason 2-Bedroom)

Suite, Private Bathroom (Claudia Gleason 2-Bedroom)

Suite, Private Bathroom (Claudia Gleason 2-Bedroom)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Romantic Room, Ensuite (Poolside Master Suite)

Romantic Room, Ensuite (Poolside Master Suite)

Romantic Room, Ensuite (Poolside Master Suite)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, Private Bathroom, City View (El Dorado Honeymoon Suite)

Honeymoon Room, Private Bathroom, City View (El Dorado Honeymoon Suite)

Honeymoon Room, Private Bathroom, City View (El Dorado Honeymoon Suite)

Highlights

Deck/patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ensuite (Deluxe King)

Standard Room, Ensuite (Deluxe King)

Standard Room, Ensuite (Deluxe King)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Blackout curtains
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Ensuite (2-Bedroom Deluxe)

Standard Suite, Ensuite (2-Bedroom Deluxe)

Standard Suite, Ensuite (2-Bedroom Deluxe)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Blackout curtains
2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Ensuite (Poolside Suite King)

Standard Room, Ensuite (Poolside Suite King)

Standard Room, Ensuite (Poolside Suite King)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Ensuite, Pool View (2-Bedroom Poolside Loft )

Standard Suite, Ensuite, Pool View (2-Bedroom Poolside Loft ) | Miscellaneous

Standard Suite, Ensuite, Pool View (2-Bedroom Poolside Loft )

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Double Room, Private Bathroom, Courtyard View (Las Galerias Deluxe #2)

Deluxe Double Room, Private Bathroom, Courtyard View (Las Galerias Deluxe #2)

Deluxe Double Room, Private Bathroom, Courtyard View (Las Galerias Deluxe #2)

Highlights

Individually furnished
Individually decorated
Air conditioning
Premium bedding
Blackout curtains
Separate bedroom
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Ensuite (Standard Room)

Standard Room, Ensuite (Standard Room)

Standard Room, Ensuite (Standard Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, Private Bathroom, Courtyard View (Bonita by Galerias Precia)

Deluxe Room, Private Bathroom, Courtyard View (Bonita by Galerias Precia)

Deluxe Room, Private Bathroom, Courtyard View (Bonita by Galerias Precia)

Highlights

Individually furnished
Individually decorated
Air conditioning
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Ensuite (Premium Poolside Suite)

Premium Room, Ensuite (Premium Poolside Suite)

Premium Room, Ensuite (Premium Poolside Suite)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Blackout curtains
  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Double Room, Private Bathroom, City View (Celeste by El Dorado)

Honeymoon Double Room, Private Bathroom, City View (Celeste by El Dorado)

Honeymoon Double Room, Private Bathroom, City View (Celeste by El Dorado)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Tlaquepaque

Quinta Don Jose Boutique Hotel puts you in the centre of Tlaquepaque, 6.7 km (4.2 mi) from Guadalajara Cathedral and 10 km (6.2 mi) from Jalisco Stadium. Highlights at this boutique inn include a restaurant, an outdoor swimming pool and free self-parking. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Tlaquepasta, serves Italian cuisine and is open for dinner. At the inn's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 8 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 3.5-property class Centro inn include Expo Guadalajara and Plaza del Sol.
View more Inns in GuadalajaraOpens in a new window

What's nearby

  • Plaza Forum Tlaquepaque - 3 min drive - 2.4 km
  • Guadalajara Cathedral - 7 min drive - 6.8 km
  • Expo Guadalajara - 11 min drive - 10.5 km
  • Jalisco Stadium - 12 min drive - 10.0 km
  • Minerva Roundabout - 13 min drive - 12.5 km

Getting around

  • San Jacinto Station - 5 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café San Pedro - ‬3 min walk
  • ‪Mi cafe - ‬3 min walk
  • ‪La Gusguería - ‬1 min walk
  • ‪La Mata Tinta - ‬2 min walk

About this property

Quinta Don Jose Boutique Hotel

Inn with free parking, in the vicinity of Guadalajara Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. An outdoor pool, spa services, and a library are also featured at the boutique Quinta Don Jose Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tlaquepaque inn.

  • 1 building
  • 19 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Quinta Don Jose Boutique Hotel offers 19 accommodations with complimentary bottles of water and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials and manicures and pedicures.

Languages

English, French, Spanish

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Hotel Dex Tlaquepaque

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, 184 reviews
The price is NZ$195
includes taxes & fees
14 Apr - 15 Apr
Hotel Dex Tlaquepaque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 11 AM for a fee: USD 1 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Tlaquepasta

Things to do

  • Art gallery
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 15 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 1 per person
  • Airport shuttle fee: USD 20 per room (one way)
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quinta Don Jose Boutique Hotel Tlaquepaque
Quinta Don Jose Boutique Hotel
Quinta Don Jose Boutique Tlaquepaque
Quinta Don Jose Boutique
Hotel Quinta Don Jose Boutique
Quinta Don Jose Tlaquepaque
Quinta Don Jose Boutique Hotel Inn
Quinta Don Jose Boutique Hotel Tlaquepaque
Quinta Don Jose Boutique Hotel Inn Tlaquepaque

Frequently asked questions

What is the cancellation policy at Quinta Don Jose Boutique Hotel?

Quinta Don Jose Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quinta Don Jose Boutique Hotel?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Quinta Don Jose Boutique Hotel on 1 Apr 2025 start from NZ$251.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quinta Don Jose Boutique Hotel?

Yep, Quinta Don Jose Boutique Hotel has a free self car park.

Is there a spa on site at Quinta Don Jose Boutique Hotel?

There's no onsite spa, but this property does offer services like facials.

Does Quinta Don Jose Boutique Hotel have a pool?

Quinta Don Jose Boutique Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Quinta Don Jose Boutique Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Quinta Don Jose Boutique Hotel.

Does Quinta Don Jose Boutique Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 8 AM to 11 AM.

Is there a free airport shuttle available at Quinta Don Jose Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Quinta Don Jose Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Quinta Don Jose Boutique Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Quinta Don Jose Boutique Hotel?

Cats and dogs are welcome at Quinta Don Jose Boutique Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 7 kg per pet.

Quinta Don Jose Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 352 out of 438 reviews
Rating 8 - Good. 69 out of 438 reviews
Rating 6 - Okay. 10 out of 438 reviews
Rating 4 - Poor. 2 out of 438 reviews
Rating 2 - Terrible. 5 out of 438 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carl, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here for almost 15 years. The staff is great and every room is unique. Charlie the bartender has been there for 23 years and is awesome. Even though I only come every year or two, he remembers me every time!
Stayed 3 nights in Nov 2024

10/10 Excellent

rosio

Stayed 3 nights in Nov 2024

10/10 Excellent

christine

Stayed 1 night in Nov 2024

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, hotel and bar
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro, Cicero

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Haley, SEATTLE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family visits the area a few times a year and ALWAYS stays here. It’s very walkable, the staff are friendly, and the restaurant and bar impress. During each visit we make sure to have at least one dinner at the hotel. They make a delicious steak (amongst other things). Couldn’t recommend this hotel enough!
Stayed 1 night in Nov 2024

10/10 Excellent

dora

Liked: Cleanliness, staff & service, property conditions & facilities
Loved to wake up to fresh coffee and breakfast made to order. All staff was friendly. I felt safe.
Stayed 4 nights in Nov 2024

10/10 Excellent

silvia, brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Location, staff, and the place itself is absolutely beautiful! Arches, flowers, pool, spacious, clean, onsite bar/restaurant til 10.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times before. Everything about the place is great-parking, location, staff(Charley-the bar tender and others), restaurant, rooms and common areas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Antonio

Stayed 1 night in Oct 2024

10/10 Excellent

Terry, Albuquerque

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Great breakfast nice little pool outside our door
Stayed 2 nights in Sep 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and loved the atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here and it's always perfect. Close to EVERYTHING and has parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Dominic

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos fuimos ahi 3 o 4 veces en el pasado y siempre todo esta a la altura, un precioso lugar lo recomendamos!
Stayed 1 night in Sep 2024

6/10 Okay

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disppointing Stay
I had high hopes for my stay at this highly rated boutique. One of the most frustrating aspects of my stay was the lack of communication regarding the shuttle service. Despite multiple attempts to confirm the shuttle, I received no response. When I finally reached out to the hotel via this portal, their response was dismissive, as if they didn't believe my claim. To make matters worse, upon arrival, I was asked to provide proof of my previous communication regarding the shuttle. This felt like a personal attack, as if I was being accused of lying. While they eventually offered to reimburse my taxi fare, this gesture felt hollow, as it didn't address the underlying issue of their poor customer service. The hotel itself had its ups and downs. While I appreciated the spacious two-bedroom suite, the noise level was a significant problem. The constant foot traffic from staff walking up and down the stairs outside my window made it difficult to sleep. Additionally, the noise from the laundry room above my room (#7) was disruptive. Or the sound was similar to a washroom. On the positive side, I appreciated the security measures in place, such as the requirement to ring into the facility. The housekeeping staff and breakfast hosts were also very friendly and helpful. However, the front desk staff was inconsistent, with some being more helpful than others. Not a repeat though recommended by my brother who loves staying there.
Stayed 3 nights in Aug 2024

8/10 Good

Mauricio

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely charming upscale hotel that has traditional Mexican architecture and furnishings. Deluxe rooms are enormous with a giant bathroom. Restaurant is gourmet and provides excellent value. Bar is wonderful. Great service. Downsides are mosquitoes in the rooms since the maids leave doors open when cleaning. Also, internet signal is week with download speeds marginal. At times I was not able to stream video. Pool is small and the pool area is not private. The pool bathrooms are the closest to the restaurant and bar and there steep steps to the bathrooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Norma

Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

David L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautiful traditional Mexican style food so good
Stayed 3 nights in Jul 2024