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Ockenden Manor Hotel & Spa

4.0 star property
Hotel with a full-service spa, near Borde Hill Garden

Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Breakfast, lunch, dinner served; local cuisine
Room (Sussex)
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
The current price is NZ$525
includes taxes & fees
5 May - 6 May

Explore the area

Map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD
  • Nymans
    ‪7 min drive‬
  • Bolney Estate Winery
    ‪7 min drive‬
  • Hickstead All England Jumping Course
    ‪10 min drive‬
  • London (LGW-Gatwick)
    ‪28 min drive‬

Room options

View all photos for Junior Suite (Spa)

Junior Suite (Spa)

Junior Suite (Spa)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Feature)

Double Room (Feature)

Double Room (Feature)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature)

Suite (Feature)

Suite (Feature)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sussex)

Room (Sussex)

Room (Sussex)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cuckfield)

Egyptian cotton sheets, premium bedding, desk, free cots/infant beds

Room (Cuckfield)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

About the area

Cuckfield

At Ockenden Manor Hotel & Spa, you'll be 3.5 km (2.2 mi) from Borde Hill Garden and 6.4 km (4 mi) from Bolney Estate Winery. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body wraps along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, steam room and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 7:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Haywards Heath hotel include Nymans and Hickstead All England Jumping Course.

What's nearby

  • Ockenden Manor Spa - 1 min walk - 0.1 km
  • Nymans - 7 min drive - 7.0 km
  • Bolney Estate Winery - 7 min drive - 6.5 km
  • Hickstead All England Jumping Course - 10 min drive - 8.2 km
  • Wakehurst Place - 11 min drive - 10.9 km

Getting around

  • Haywards Heath Balcombe Station - 7 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪The Wheatsheaf Inn - ‬12 min walk
  • ‪Taste at the Rose and Crown - ‬7 min walk
  • ‪Beech Hurst Harvester - ‬3 min drive
  • ‪Miller & Carter - Haywards Heath - ‬4 min drive
  • ‪Burrell Arms - ‬5 min drive

About this property

Ockenden Manor Hotel & Spa

Hotel with a full-service spa, near Borde Hill Garden
Ockenden Manor Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a steam room, and spa services are also featured at the business-friendly Ockenden Manor Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Haywards Heath hotel.

  • 28 guestrooms or units
  • Conference rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Ockenden Manor Hotel & Spa offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, slippers and complimentary toiletries. This Haywards Heath hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Languages

English, French, Italian, Romanian, Spanish, Ukranian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 23 December and 27 December.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Frequently asked questions

What is the cancellation policy at Ockenden Manor Hotel & Spa?

Ockenden Manor Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ockenden Manor Hotel & Spa?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Ockenden Manor Hotel & Spa on 5 May 2025 start from NZ$524.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ockenden Manor Hotel & Spa?

Yep, Ockenden Manor Hotel & Spa has a free self car park.

Is there a spa on site at Ockenden Manor Hotel & Spa?

Yep, there is an onsite spa at Ockenden Manor Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Ockenden Manor Hotel & Spa have a pool?

Ockenden Manor Hotel & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ockenden Manor Hotel & Spa?

Ockenden Manor Hotel & Spa features a full-service spa, a health club and an outdoor pool.

What makes Ockenden Manor Hotel & Spa a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Ockenden Manor Hotel & Spa.

Is Ockenden Manor Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Ockenden Manor Hotel & Spa is a hit with families.

Does Ockenden Manor Hotel & Spa serve breakfast?

You bet, complimentary full brekkie is served daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Ockenden Manor Hotel & Spa?

No, Ockenden Manor Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Ockenden Manor Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ockenden Manor Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ockenden Manor Hotel & Spa?

Furry friends are welcome at Ockenden Manor Hotel & Spa, with food and water bowls on offer.

Ockenden Manor Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 158 reviews
Rating 8 - Good. 35 out of 158 reviews
Rating 6 - Okay. 18 out of 158 reviews
Rating 4 - Poor. 5 out of 158 reviews
Rating 2 - Terrible. 1 out of 158 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Dec 2024

8/10 Good

Tayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only critique would be the king bed in Cuckfield / Edward room. It was very hard for us
Stayed 1 night in Dec 2024

6/10 Okay

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and spa
We had an amazing time at Ockenden, our second visit there and we'll definitely come back again! We had an upgrade for my husdand's birthday so the room was amazing and complimentary fizz on arrival as well. Such a lovely place and had a lovely relaxing time in the spa.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Glenn

Travelled with partner
Liked: Amenities
Dinner was lovely, great wine choices, super to see a large selection of local wines. Spa pools areas wonderful. Shower in our room (Lily) was rubbish, water not hot enough, glass door didn’t open and water pressure not good. Pillows very disappointing, so flat and uncomfortable, couldn’t see any extra in room.
Stayed 1 night in Sep 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this beautiful old Manor House. The staff were so helpful, courteous and conscious of our needs because my husband has a little difficulty walking. Our room was a lovely bright room overlooking the garden and extremely comfortable. We would not hesitate to recommend The Ockenden Manor.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Would come again.
Stayed 1 night in Jul 2024

8/10 Good

K

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, evening meal and breakfast were very good. Spa also very nice. Good package price. Keep up the good work
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome one night stay! Very relaxing !
Stayed 1 night in Jul 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited recently for our anniversary. The room was wonderful, super quaint and a good size for what we needed for a few days. The staff around the hotel were incredibly polite, friendly and always ready to help. Nothing was too much trouble whether it was minor changes on the cooked breakfast menu, or ordering us a taxi to the local vineyard. The location is excellent with walks nearby and the centre of the village is barely 2 minutes walk, yet the hotel is in a quiet back road with no noise. It meant we had choice of where to eat (hotel or village) and we mi ded it up during our stay. The hotel restaurant is lovely - small, yet doesn't feel cramped or noisy. We enjoyed breakfast on the terrace one morning, which was lovely, overlooking the gardens. The spa is fantastic - the staff are really helpful, and food and drinks are available throughout the day. We visited the spa a couple of days, and spent a full day there which was really enjoyable as the facilities are excellent both inside and outside. We both also enjoyed a lovely massage. This was not our first time at Ockenden, but we were only passing through last time, so it was wonderful to spend a few nights here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Okendon Manor Hotel, it is a beautiful period property, with a lot of character, a stunning traditional English garden, a great fine dining restaurant and one of the best spas I've been to. What more can you ask for for a relaxing getaway? Highly recommended!
Stayed 1 night in Jun 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and friendly atmosphere at the hotel and spa. Delicious food in the restaurant too Thank you Ockenden
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country house luxury
Fantastic dinner - beautiful food. Excellent spa. Good attention to detail and a very sympathetically updated old house. Lovely staff.
Stayed 1 night in May 2024

10/10 Excellent

Malcolm Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice spot in the centre of the lovely little village of Cuckfield, the staff were really friendly and accommodating and the room we stayed in had a lot of nice character. The meal was really excellent and we were cared for to the nth degree. The spa facilities were pretty standard but everything you'd expect was there including a coffee machine to make a whole array of nice coffee drinks.
Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Stayed 1 night in Feb 2024

10/10 Excellent

Camilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time
We had such a wonderful time!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing break
We have stayed previously but this was our first time staying above the spa. The room was fantastic. Great views, very comfortable bed, very clean and spacious. The service from all the staff we encountered was excellent, couldn’t have been more helpful. Restaurant food was delicious. Massage and facials were also excellent. We have come away feeling very relaxed.
Stayed 1 night in Jan 2024

8/10 Good

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel- not very family friendly
The check in was very easy, the hotel was clean and nicely decorated. Unfortunately te spa (jacuzzi) was broken so we could not use it. We use the rest of the facilities but we discovered that children are only allowed 2 hours of the entire day! The restaurant did not have children’s menu, however they offered to do sausages and mash or burger however as our daughter is vegetarian we had to go and look for a restaurant. The worst thing was the inflatable bed they put in the bedroom for our daughter, which what you expect if you are glamping and not in a manor hotel well over £300 a night! Very disappointed, we had a terrible night sleep because of this as our daughter could not sleep.
Stayed 1 night in Dec 2023

4/10 Poor

Mitzi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One night spa stay post Christmas we were hoping for a relaxing break. The room 'Master' suite was absolutely beautiful and part of the old building. It was also decorated for Christmas which was a lovely touch. This was the highlight of our trip sadly it was downhill from here. The jacuzzi and outdoor hot tub were not working. With rainy cold weather we were looking forward to this and we're very disappointed. There was no offer of compensation for this which ruled our half the spa. The pool was nice but 5 mins into our swim was full of children who were loud and splashing, if the hot tub had been working we could have escaped outside. Our treatments which were 1hr massages only lasted 40 minutes. They included a consultation and time to get undressed. We arrived 20 mins early so we could avoid this and for £130 per massage felt completely ripped off. Dinner was very average and overpriced. The only dish we fancied on a £69 menu had a £10 supplement. The meal with a bottle of wine cost us over £200. I was astonished and again disappointed. The bar had no atmosphere no music or staff. Breakfast was OK. Overall a 1 night stay for use of a basic pool and average meal cost over a thousand pounds. I have no problem paying this for something special with great food and service but this trip fell very short