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Crowne Plaza Istanbul Florya by IHG

5.0 star property
Luxury hotel connected to a shopping centre in Istanbul with 2 restaurants

Photo gallery for Crowne Plaza Istanbul Florya by IHG

Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Point of interest
Premium bedding, down duvets, minibar, in-room safe
Point of interest
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Bar
The current price is NZ$201
includes taxes & fees
15 Mar - 16 Mar

Explore the area

Map
Yesilkoy Halkali Caddesi No: 95, Senlikkoy Mahellesi Florya, Istanbul, 34153
  • Istanbul Aquarium
    ‪3 min walk‬
  • Aqua Florya Shopping and Life Center
    ‪3 min walk‬
  • Florya Beach
    ‪11 min walk‬
  • Istanbul (ISL-Ataturk Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, minibar, in-room safe

Premium Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Sofa, Side Sea View)

View from room

Premium Room, 1 King Bed (Sofa, Side Sea View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 29 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Sea View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 41 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sea View (Sofa)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Sea View (Sofa)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Terrace, Sea View

Junior Suite, 1 King Bed, Terrace, Sea View

Junior Suite, 1 King Bed, Terrace, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (Sofa, Side Sea View)

View from room

Premium Room, 2 Single Beds (Sofa, Side Sea View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 29 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Pool Access

Junior Suite, 1 King Bed, Pool Access

Junior Suite, 1 King Bed, Pool Access

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

View from room

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sheraton Istanbul Atakoy Hotel

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.1 out of 5, Very good, (1005)
The price is NZ$180
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Sheraton Istanbul Atakoy Hotel

About the area

Istanbul

You'll be connected to a shopping centre at Crowne Plaza Istanbul Florya by IHG, and within just a 15-minute stroll of Istanbul Aquarium and Florya Beach. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to Livera Spa can include deep-tissue massages and hot stone massages along with body scrubs, body treatments and aromatherapy. The restaurant, Salamina, serves international cuisine and is open for breakfast. Atrox is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 9881 square feet (918 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Bakırköy hotel, you'll be 2.2 km (1.4 mi) from Florya Ataturk Marine Mansion and 3.5 km (2.2 mi) from Yunus Emre Kultur Merkezi.

What's nearby

  • Istanbul Aquarium - 3 min walk
  • Aqua Florya Shopping and Life Center - 3 min walk
  • Florya Beach - 11 min walk
  • Istanbul Aydın University - 5 min drive
  • CNR Expo Center - 8 min drive

Getting around

  • Istanbul Menekse Station - 4 min drive
  • DTM - Istanbul Fuar Merkezi Station - 8 min drive
  • Istanbul (IST) - 50 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Big Chefs - ‬5 min walk
  • ‪Pelit - ‬5 min walk
  • ‪Tchibo - ‬5 min walk
  • ‪Emirgan Sütiş - ‬4 min walk

About this property

Crowne Plaza Istanbul Florya by IHG

Luxury hotel connected to a shopping centre in Istanbul with 2 restaurants
Crowne Plaza Istanbul Florya by IHG offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 9881 square feet (918 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury Crowne Plaza Istanbul Florya by IHG. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 306 guestrooms or units
  • 5 levels
  • 4 buildings
  • 2 dining venues
  • Conference rooms
  • 9881 sq ft of conference space
  • 918 sq. m of conference space
  • Built in 2015
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar by the pool
Crowne Plaza Istanbul Florya by IHG offers 306 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Livera Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (TRY 320 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; TRY 1,200 for adults and TRY 600 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Atrox
  • Atrox
  • Salamina

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (9,881 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Sign language-capable staff
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service (surcharge) from Istanbul Airport and Sabiha Gokcen Airport.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: TRY 2000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TRY 1300.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 1200 for adults and from TRY 600 for children
  • Airport shuttle fee: TRY 3800 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: TRY 320 per day
  • Pet fee: TRY 2000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 750
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 750. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 15410

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crowne Plaza Istanbul Florya Hotel
Crowne Plaza Florya Hotel
Crowne Plaza Istanbul Florya
Crowne Plaza Florya
Crowne Plaza Istanbul Florya
Crowne Plaza Istanbul Florya by IHG Hotel
Crowne Plaza Istanbul Florya an IHG Hotel
Crowne Plaza Istanbul Florya by IHG Istanbul
Crowne Plaza Istanbul Florya by IHG Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Crowne Plaza Istanbul Florya by IHG?

Crowne Plaza Istanbul Florya by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Istanbul Florya by IHG?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Istanbul Florya by IHG on 15 Mar 2025 start from NZ$201.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Istanbul Florya by IHG?

Yep, Crowne Plaza Istanbul Florya by IHG has secured covered valet parking for TRY 320 per day.

Are there any beaches close to Crowne Plaza Istanbul Florya by IHG?

Yep, Crowne Plaza Istanbul Florya by IHG is a short 11-minute walk from Florya Beach.

Is there a spa on site at Crowne Plaza Istanbul Florya by IHG?

Yep, Livera Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs and body treatments, as well as Swedish massages.

Does Crowne Plaza Istanbul Florya by IHG have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:30 AM to 8:00 PM (Seasonal outdoor pool open from June to September).

What luxury perks are available at Crowne Plaza Istanbul Florya by IHG?

Crowne Plaza Istanbul Florya by IHG features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Crowne Plaza Istanbul Florya by IHG a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Istanbul Florya by IHG.

Is Crowne Plaza Istanbul Florya by IHG family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Istanbul Florya by IHG is a hit with families.

Does Crowne Plaza Istanbul Florya by IHG serve breakfast?

Yep, buffet breakfast is available weekdays from 6:30 AM to 10:30 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Istanbul Florya by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Istanbul Florya by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Istanbul Florya by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Istanbul Florya by IHG?

Cats and dogs are welcome at Crowne Plaza Istanbul Florya by IHG, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Crowne Plaza Istanbul Florya by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1004 reviews
Rating 8 - Good. 220 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Avtar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel overall is good but front desk not to friendly. From downtown to hotel take more than half hour location is not convenient.
Stayed 7 nights in Nov 2024

10/10 Excellent

Naveela

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax
Stayed 1 night in Nov 2024

10/10 Excellent

Naveela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad I chose this property and this area

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed every way possible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and stay. Restaurant and food was phenomenal. Staff was very good, one of the best in the service industry. I would definitely stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cherie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Expensive dining but to be expected for 5 star. Lots of dining options nearby
Stayed 4 nights in Oct 2024

10/10 Excellent

Hermys

Travelled with family
Liked: Amenities, property conditions & facilities
Exelente servicio
Stayed 1 night in Oct 2024

8/10 Good

Sencer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disrespectful Hotel or Staff
Crown Plaza Florya is one of our favorite hotel that we enjoy staying in Istanbul. There is one thing I would like to bring forward that we are not happy and we don't find it polite that reception is running a mini bar check during check-out specifically to Turkish customers. Foreigners who are processed before us during check-out have only been asked about their mini bar usage and no checks have been run. They have only been told "goodbye", that's it. It is completely non-sense, shameful that we (as turkish passport holders) have been gone through this unpolite check while staying in a hotel costs 200$-300$ per night and such a huge brand, this hotel, assuming that we wil runaway without paying whatever we spent from mini bar. This is an extremely shameful and disrespectful application.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Adin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Saida

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Trevor

Stayed 2 nights in Sep 2024

2/10 Terrible

David

Stayed 7 nights in Sep 2024

2/10 Terrible

Nabeil, Woodstock

Disliked: Cleanliness, staff & service
My wife and I stayed at the Crowne Plaza Istanbul-Florya for five nights starting on August 30th, and unfortunately, it didn't live up to our expectations. From the moment we checked in, things started poorly when the staff refused our request for an upper-floor room and wouldn't credit our IHG account the points for the stay because we made our reservation through Expedia. The room we were assigned was damp and smelled musty, like a wet basement. To make matters worse, the AC broke down twice during our visit. The location by the sea is one of the few positives, as it's perfect for taking a stroll and enjoying beautiful Istanbul sunsets. There's also a nearby upscale mall with plenty of shops and restaurants offering both Turkish and international cuisines. While the location is great, the overall experience could have been much better with better service and a more comfortable room.
Stayed 5 nights in Aug 2024

10/10 Excellent

Fey

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Semra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great pool and gym. Perfect place to relax after spending some time exploring Istanbul. It’s also right next door to a mall which provided a lot of entertainment (shopping, aquarium, movies, etc). While the buffet breakfast is quite expensive, it’s expected for such a hotel. You can avoid it by just walking over to one of the many cafes in the mall. Overall, a quiet, clean and enjoyable hotel to stay in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and faultless, the staff were great, and the accommodations were exemplary. The only concern was during our last night at the hotel, there was a wedding that lasted till 1-ish am, and it was loud, and everything can be heard from our room; from the dancing to the music. It is understandable that there will be weddings in that location, as it is a beautiful location, it’s just that it is a bit difficult to sleep, especially if you have a sick person or a young child. But other than that concern, it was a lovely and impeccable stay. Will definitely be staying again in the future. And I would like to thank everyone for such an amazing week.
Stayed 7 nights in Jul 2024

6/10 Okay

Alex

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Main complaint was the cleanliness, or rather lack of it. Everywhere you looked, everything was dirty, poorly cleaned, looked like housekeeping did quick dusting of things, but everything was really dirty.
Stayed 2 nights in Jul 2024

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Noor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and in a really nice area. Surrounded by a mall that also had supermarket in it . Had a nice bordwalk nice to walk at night felt really safe and surrounded by restaurants
Stayed 5 nights in Jul 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalia

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Sinan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jul 2024