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Grand Hyatt Istanbul

5.0 star property
Luxury hotel connected to the convention centre in Istanbul with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Istanbul

Seasonal outdoor pool
Exterior
Minibar, in-room safe, desk, laptop workspace
Meeting facility
Sauna, steam room, Turkish bath/hammam, body treatments, aromatherapy

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
The price is NZ$252
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Harbiye Mah. Taskisla Caddesi No.1, Sisli, Istanbul, 34367
  • Ataturk Cultural Center
    6 min walk
  • Restaurant
    1 min walk
  • Taşkışla Cable Car Station
    4 min walk
  • Istanbul (IST)
    41 min drive

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 240 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Deep-soaking bath
Shower/bath combination
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Club Access)

Lobby lounge

Club Room, 2 Single Beds (Club Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Deep-soaking bath
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand, Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Grand, Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchen
Dining table
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 2 Single Beds

Grand Suite, 2 Single Beds

Grand Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchenette
LCD TV
  • 80 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Deep-soaking bath
Shower/bath combination
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Access)

Lobby lounge

Club Room, 1 King Bed (Club Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Deep-soaking bath
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (High Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Deep-soaking bath
Shower/bath combination
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Deep-soaking bath
Shower/bath combination
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchenette
LCD TV
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View (Club Access)

Lobby lounge

Room, 1 King Bed, Sea View (Club Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Deep-soaking bath
Shower/bath combination
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Sea View

Grand Suite, 1 King Bed, Sea View

Grand Suite, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Separate bedroom
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Deep-soaking bath
Shower/bath combination
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Sea View (Club Access)

Lobby lounge

Room, 2 Single Beds, Sea View (Club Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Deep-soaking bath
Shower/bath combination
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

InterContinental Istanbul, an IHG Hotel

Pool
Spa
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1004)
The price is NZ$484
for 1 night
includes taxes & fees
1 Jan - 2 Jan
InterContinental Istanbul, an IHG Hotel

About the area

Istanbul

Grand Hyatt Istanbul puts you in the heart of Istanbul, connected to the convention centre and within a 20-minute stroll of Ataturk Cultural Center and Macka Park. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. 34 is open for breakfast, lunch and dinner. Mezzanine is the hotel's own lobby lounge. Enjoy the gym, Turkish bath/hammam, sauna and seasonal outdoor swimming pool. 21162 square feet (1966 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Taksim hotel include Taksim Square and Acibadem Taksim Hospital.

What's nearby

  • Taksim Square - 7 min walk
  • DolmabahƧe Palace - 10 min walk
  • Galata Tower - 3 min drive
  • Bosphorus Bridge - 6 min drive
  • Blue Mosque - 8 min drive

Getting around

  • Beyoglu Station - 3 min drive
  • Taşkışla Cable Car Station - 4 min walk
  • Istanbul (IST) - 41 min drive

Restaurants

  • ā€ŖEspressolab Taşkışla - ā€¬2 min walk
  • ā€ŖStarbucks - ā€¬5 min walk
  • ā€ŖGinza Ä°stanbul - ā€¬2 min walk
  • ā€ŖSerif Restaurant Pub/Bar - ā€¬5 min walk
  • ā€ŖDivan Patisserie Elmadağ - ā€¬2 min walk

About this property

Grand Hyatt Istanbul

Luxury hotel connected to the convention centre in Istanbul with a full-service spa
Grand Hyatt Istanbul offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 21162 square feet (1966 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the luxury Grand Hyatt Istanbul. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 360 guestrooms or units
  • 9 levels
  • Conference rooms
  • 21162 sq ft of conference space
  • 1966 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Hyatt Istanbul offers 360 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Azerbaijani, English, German, Japanese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 7 per day)
  • Valet parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 34
  • Gazebo
  • Mezzanine

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (21,162 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 48.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 205 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 7 per day
  • Valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 48.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses geothermal energy
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses geothermal energy.
    This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Property Registration Number 5747

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Istanbul
Grand Hyatt Istanbul Hotel
Hyatt Istanbul Grand
Istanbul Grand Hyatt
Grand Hyatt Istanbul Hotel Istanbul
Hyatt Istanbul
Istanbul Hyatt Regency
Grand Hyatt Istanbul Hotel
Grand Hyatt Istanbul Istanbul
Grand Hyatt Istanbul Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Grand Hyatt Istanbul?

Grand Hyatt Istanbul offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Istanbul?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Istanbul on 5 Jan 2025 start from NZ$252.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Istanbul?

Yep, Grand Hyatt Istanbul has a self car park for EUR 7 per day.

Are there any beaches close to Grand Hyatt Istanbul?

The closest beach to Grand Hyatt Istanbul is Florya Beach (18.5 km).

Is there a spa on site at Grand Hyatt Istanbul?

Yep, there is an onsite spa at Grand Hyatt Istanbul. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Grand Hyatt Istanbul have a pool?

Yep, and guests love it! Grand Hyatt Istanbul has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from April to October.

What makes Grand Hyatt Istanbul a romantic place to stay?

Poolside dining and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Istanbul.

Is Grand Hyatt Istanbul family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Istanbul is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Istanbul?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Istanbul serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Istanbul?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Istanbul?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Hyatt Istanbul?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Istanbul?

Cats and dogs are welcome at Grand Hyatt Istanbul, with food and water bowls on offer.

Grand Hyatt Istanbul Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews" "
Rating 8 - Good. 228 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its exactly what you expect from a five star hotel, 5 star quality and 5 star service
Stayed 8 nights in Sep 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Star service with friendly and helpful staff
Stayed 7 nights in Sep 2024

10/10 Excellent

Andrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Grand Hyatt plus fantastic open pool area. You feel like in the resort while staying in the middle of the city. Highly recommended, especially during the warm season
Stayed 1 night in Sep 2024

10/10 Excellent

HUSEYIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and faculties. Nice breakfast.
Stayed 6 nights in Aug 2024

10/10 Excellent

ziad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

babak bruce

Travelled with family, Travelled with group
Liked: Amenities
Stayed 7 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here twice over the duration of our trip to Turkey. Rooms were spacious and clean, breakfast brunch was wonderful and we loved the amenities like the pool and gym. Definitely recommend this to visitors to Istanbul.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mahmoud

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people is give me different room
Stayed 3 nights in Aug 2024

10/10 Excellent

Maggie, Tualatin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place! Always stay here.
Stayed 3 nights in May 2024

10/10 Excellent

Maggie, Tualatin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to everything. We come here 2-3 times a year and choose to stay here every time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel within walking distance of Taksim.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the bustle of Istanbul
We stayed 4 nights at the start of our Turkey adventure and it was nice to have a lovely hotel with all the amenities to transition us from a lengthy flight. The staff are helpful and the location is accessible by taxi to areas of the city you want to take in. We have opted to return and stay before we leave Turkey and itā€™s because of food, pool, gym and great breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Linchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2024

8/10 Good

Aya

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

10/10 Excellent

Frank

Stayed 6 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool area and service
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool area and service
Stayed 3 nights in Jul 2024

10/10 Excellent

Aliaksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. From check-in to checkout, everything was fast, easy, and smooth. Everyone was super friendly and helpful. We've ordered room service a few times and every time it was delivered very fast, without any mistakes or issues. The hotel itself is very nice, clean and close to the places we wanted to visit. The room was big, cozy, and clean. The Hyatt family never disappoints. Special thanks to Pelin Gurer, the fabulous guest relations agent, who took care of our checkout. Thank you for your warmth and friendliness. And thank you for a special gift - it will forever remind us of our beautiful Turkey adventure. Till next time!
Stayed 1 night in Aug 2024

6/10 Okay

Susana

Travelled with partner
Liked: Staff & service, amenities
I love Hyatt hotels because they have something in common- good, calm ambiance and modern, updated rooms. I liked that the lobby had security and it was a grand entrance. However, the rooms looked like Marriott or Hilton. They were very outdated with mirrors covering the entire bathroom. The room was beige and had a 70s vibe unlike what I thought I was getting based on the photographs. I also didnā€™t like how even though my room was non smoking, I could smell strong smoke scents in the hallway. What I did like is how convenient it was to get to the square.
Stayed 1 night in Aug 2024

10/10 Excellent

Hani

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family trip
A very comfortable stay at this property, staff is extremely polite and helpful they go an extra yard to fulfill your request. The property itself is in the middle of shopping, pleasure, restaurant area.at the same time is very inclusive. They have a nice big size pool with hooka/shisha lounge.
Stayed 3 nights in Aug 2024

8/10 Good

Maggie, Tualatin

Liked: Cleanliness, staff & service, property conditions & facilities
Great properly and we stay here a few times a year coming from the states. Normally this is 5 stars but the mini bar did not work and I had medication that had to be kept cool. The mini bar worked maybe for a few hours. When we got up in the morning it was warm inside. I brought a portable mini medicine cooler which I used on the plane and moved my insulin quickly over. Hoping it didnā€™t got bad overnight in the fridge.
Stayed 2 nights in Aug 2024

10/10 Excellent

NIKHIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

S M Monjurul, Dhaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Osama

Stayed 3 nights in Jul 2024