DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverwalk Jacksonville hotel in Downtown Jacksonville with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Outdoor pool, open 6 AM to 9:00 PM, free pool cabanas, pool loungers
Outdoor pool, open 6 AM to 9:00 PM, free pool cabanas, pool loungers
Exterior
Room, 2 Double Beds (Riverfront)
2 restaurants, breakfast, dinner served; American cuisine

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Museum of Science and History
    5 min walk
  • Baptist Medical Center Jacksonville
    13 min walk
  • Florida Theatre
    16 min walk
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    21 min drive

Room options

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Blackout curtains
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 27.9 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront places you in the centre of Jacksonville, within just a 5-minute stroll of Museum of Science and History and within 20 minutes of Jacksonville Museum of Modern Art. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, St. Johns Provision Co., serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Downtown Jacksonville hotel, you'll be 2 km (1.2 mi) from San Marco Theatre and 2.6 km (1.6 mi) from VyStar Veterans Memorial Arena.

What's nearby

  • Museum of Science and History - 5 min walk - 0.5 km
  • Florida Theatre - 16 min walk - 1.4 km
  • VyStar Veterans Memorial Arena - 4 min drive - 2.8 km
  • EverBank Stadium - 5 min drive - 3.2 km
  • Daily's Place - 5 min drive - 3.8 km

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Riverwalk Jacksonville hotel in Downtown Jacksonville with 2 restaurants
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with MP3 docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided once per stay.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.00 for children
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on 22 Dec 2024 start from NZ$213.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yep, DoubleTree by Hilton Hotel Jacksonville Riverfront has a covered self car park with in/out privileges for USD 20.00 per day.

Are there any beaches close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest beach to DoubleTree by Hilton Hotel Jacksonville Riverfront is Kurzius Beach (5.7 km).

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yep, and guests recommend it! DoubleTree by Hilton Hotel Jacksonville Riverfront has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6 AM to 9:00 PM.

What luxury perks are available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool, free pool cabanas and 2 restaurants.

What makes DoubleTree by Hilton Hotel Jacksonville Riverfront a romantic place to stay?

Pool-view dining and a champagne service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Jacksonville Riverfront.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and an outdoor pool, it's no surprise that DoubleTree by Hilton Hotel Jacksonville Riverfront is a hit with families.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, only service animals are allowed.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 318 out of 1115 reviews" "
Rating 8 - Good. 189 out of 1115 reviews" "
Rating 6 - Okay. 266 out of 1115 reviews" "
Rating 4 - Poor. 167 out of 1115 reviews" "
Rating 2 - Terrible. 175 out of 1115 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Austria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The outside view does not align with how the rooms look. Very inconsistent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe and the staff was great i would definitely book again
Stayed 2 nights in Nov 2021

6/10 Okay

Vakhtang

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Timothy, Bradenton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room offered was trashed as we entered, offered another room next to screaming kids all night. Then, fire alarm went off due to weed smoking on tenth floor. Poor management and place stunk of potpourri overload in the lobby where visible stains on the rugs were everywhere.
Stayed 1 night in Aug 2024

4/10 Poor

Hunter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In adequate experience at Doubletree
The room was nice and the view was beautiful. Although when I walked into the room I found a condom box on the floor which was disturbing. Second the shower was a let down because the doors didn’t keep all the water in and also didn’t close all the way and it got all over the floor which I had to clean up every time. Third, I was told to use my room key to do my parking and be charged for it each day and the card never worked so I parked else where and walked to the hotel and I sadly was still charged for the full amount of parking. Fourth, the ac in the room needs to be looked at because I had the ac sit to 69 to cool the room off and it never did. The room stayed at 75-77 the whole three days I stayed.
Stayed 3 nights in Aug 2024

8/10 Good

Lakeisha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not like the fire evacuation at 1am!
Stayed 2 nights in Aug 2024

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Every staff member we came in contact with was AMAZING, from the front desk to the restaurant to the bell staff out front. Special shout out to Ashante at the front desk. The priperty is a little worn out...could use some updates to the rooms. But otherwise, our stay was great. And of course, love those chocolate chip cookies at check-in!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like them
Stayed 1 night in Aug 2024

10/10 Excellent

Nika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

lisa, monroe

Travelled with family
Liked: Staff & service
Disliked: Amenities
Place seems rundown and did not like having to pay to park there
Stayed 2 nights in Aug 2024

4/10 Poor

Yvonne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked this hotel without reading the reviews, only because of what the name "represents" and were very disappointed to say the least. First off, the staff itself was great. Helpful, friendly, courteous. The hotel rooms are run down. Bathrooms: New tiles around the bath tub do not make it a better bathroom when the rest is wallpaper with specks of soap or toothpaste on it. The bathtubs were very old and loosing the coating. It looked like someone tried to paint the spots. The toilet paper holder was rusty, the vanity was worn out. The mirror was loosing it's coating. There was no bath rug or towel that could be used as such. Furthermore, there were no hand towels available only wash rags, so there were 2 large shower towels and 1 respectively 2 wash rags in each room. Rooms: All other walls, baseboards, shelves in the bathroom were poorly painted and caulked. The hotel rooms have balcony access ... that's if you can open the sliding door. We couldn't open nor lock our sliding glass door. The chairs, lampshades and carpet were stained and on the "leather" chairs the material came off, leaving gaping holes of other material. The AC kept everything humid.
Stayed 2 nights in Aug 2024

4/10 Poor

Darius

Travelled with family
Liked: Property conditions & facilities
The front desk staff was excellent; however, the rooms were not up to par. Our tub was clogged and full of hair, once it was fixed we had already left out but when we returned the tub was filthy and no one came to clean it or at least drop off supplies so we coupd do it ourselves. The room service never came to clean the room, exchange towels nothing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double Tree - double the pleasure double the fun
It was an awesom stay, the quick & easy access to the water taxi was the best surprise. Making getting to the EverBank Stadium walking distance from the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Clayron

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Paquina

Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth, North port

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is outdated, they still have the original carpet in the rooms from when they first open. It's worn out, bathroom wallpaper is coming off...the fixtures are rusted. The garbage area is not well lite and is dirty. Would not recommend the hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Jocelyn

Stayed 2 nights in Jul 2024

8/10 Good

Marquette

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The tub was nasty, its very out dated, and they charge to much for breakfast that wasnt worth it. Over all for the two nights we were there it was ok. The staff was very friendly all but a new girl that had only been there for two weeks.I watched her get very rude with the customer in front of me.
Stayed 2 nights in Aug 2024

2/10 Terrible

Christine

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

heather

Disliked: Cleanliness, property conditions & facilities
The place was dirty and moldy
Stayed 2 nights in Jul 2024

2/10 Terrible

Destiny

Stayed 2 nights in Aug 2024

10/10 Excellent

Winyfredo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The only thing I would like to change was the carpet floor in the bathroom. I prefer laminate floors. The staff was awesome and the valet parking guys were so nice and fast.
Stayed 1 night in Jul 2024