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Shangri-La Jakarta

5.0 star property
Luxury hotel with 4 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Jakarta

Garden view
Terrace/patio
Premium bedding, down duvets, pillow-top beds, minibar
City view
Balcony

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is NZ$247
includes taxes & fees
13 Dec - 14 Dec

Explore the area

Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
  • Thamrin City Shopping Mall
    18 min walk
  • Grand Indonesia
    19 min walk
  • Bundaran HI
    4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    44 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Down duvet
Pillow-top bed
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Down duvet
Pillow-top bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Property amenity

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Down duvet
Pillow-top bed
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite King

Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Suite King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Premium bedding
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Down duvet
Pillow-top bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Mandarin Oriental, Jakarta
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (394)
The price is NZ$385
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Mandarin Oriental, Jakarta

About the area

Jakarta

A luxury stay in the heart of Jakarta awaits you at Shangri-La Jakarta. Within a 20-minute stroll, you'll find popular places like Thamrin City Shopping Mall and Grand Indonesia. Highlights at this family-friendly hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. The buffet restaurant, SATOO, serves international cuisine and is open for breakfast, lunch and dinner. B.A.T.S. is the hotel's own bar, serving drinks along with dinner. Enjoy the 3 outdoor tennis courts, free water park and outdoor swimming pool plus access to a playground. Business amenities include 13 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Within a 30-minute walk of this 5-property class Jakarta hotel, attractions include Bundaran HI and Plaza Indonesia.

What's nearby

  • Thamrin City Shopping Mall - 18 min walk - 1.5 km
  • Grand Indonesia - 19 min walk - 1.6 km
  • Bundaran HI - 4 min drive - 4.1 km
  • Plaza Indonesia - 4 min drive - 4.1 km
  • Gelora Bung Karno Stadium - 8 min drive - 6.1 km

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪SATOO at Shangri-La Hotel, Jakarta - ‬1 min walk
  • ‪Tomaple - ‬3 min walk
  • ‪Satoo - ‬3 min walk
  • ‪Jia - ‬1 min walk
  • ‪Nishimura - ‬1 min walk

About this property

Shangri-La Jakarta

Luxury hotel with 4 restaurants and full-service spa
Shangri-La Jakarta offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 13 meeting rooms. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Jakarta. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 662 guestrooms or units
  • 32 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 to 26 for adults and USD 12 to 13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B.A.T.S.
  • JIA
  • Nishimura
  • Rosso
  • SATOO

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (99 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (112 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower (130 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 32 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 September to 4 October:
  • Water park

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Frequently asked questions

What is the cancellation policy at Shangri-La Jakarta?

Shangri-La Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Jakarta?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Shangri-La Jakarta on 13 Dec 2024 start from NZ$246.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Jakarta?

Yep, Shangri-La Jakarta has a free self car park. Additionally there is valet parking for USD 6.75 per stay.

Are there any beaches close to Shangri-La Jakarta?

The closest beach to Shangri-La Jakarta is San Antonio Beach PIK 2 (15.1 km).

Is there a spa on site at Shangri-La Jakarta?

Yep, there is an onsite spa at Shangri-La Jakarta. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Shangri-La Jakarta have a pool?

Shangri-La Jakarta has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Shangri-La Jakarta?

Shangri-La Jakarta features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Shangri-La Jakarta a romantic place to stay?

A bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Jakarta.

Is Shangri-La Jakarta family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Shangri-La Jakarta is a hit with families.

Does Shangri-La Jakarta serve breakfast?

Yep, buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Shangri-La Jakarta?

No, Shangri-La Jakarta does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Jakarta?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Jakarta?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Jakarta?

No, pets and service animals are not allowed.

Shangri-La Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 421 out of 608 reviews" "
Rating 8 - Good. 143 out of 608 reviews" "
Rating 6 - Okay. 32 out of 608 reviews" "
Rating 4 - Poor. 7 out of 608 reviews" "
Rating 2 - Terrible. 5 out of 608 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ganendren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sushant

Stayed 3 nights in Jul 2024

10/10 Excellent

Trisyia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Yann

Stayed 2 nights in Jul 2024

10/10 Excellent

Pranjal, Dhaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Quality Services
Stayed 1 night in Jun 2024

10/10 Excellent

Violet

Stayed 2 nights in Jun 2024

10/10 Excellent

CHRISTABEL Adomako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

jeffrey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Always a great hotel to stay, but could use a remodel
Stayed 2 nights in Jun 2024

10/10 Excellent

Ganendren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jagdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

JUHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

D J

Exactly what we expected…
My wife and I were impressed when we stayed at the Shangri-La in Cebu and therefore we decided to book another Shangril-La for a brief stay in Jakarta. We were not disappointed with the service being very good, all staff attentive and the hotel being to a high standard. The breakfast was again a stand-out part of the stay with a wide selection. Even though we were not travelling with children, the hotel seems very good at looking after people with kids with lots of things to keep the little ones occupied.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vladimir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the best hotels we’ve stayed in, we’ve been to over 50 countries. The hotel is gorgeous, fitness center is the best with free weights, and all the equipment you need.. and then the sauna, steam room, cold plunge.. we had an unbelievable stay! Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Stayed 3 nights in Mar 2024

10/10 Excellent

Greg

Stayed 4 nights in Feb 2024

10/10 Excellent

Farina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Wafi

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, clean rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extreme glamour. Gorgeous lavish rooms, an unthinkable continental breakfast, and impressively large lounge and pool grounds. There are tennis courts, a 24 hour gym, and there was live music in the lounge both nights we were there. The biggest surprise for me was the spa -- there's a full nordic spa circuit that is free to use, complete with hot tub, cold plunge, sauna, and steam room. Service was the best I've experienced. Absolutely worth the money.
Stayed 2 nights in Feb 2024

10/10 Excellent

Zoe, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and so friendly I couldn’t fault them
Stayed 2 nights in Feb 2024

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Emi in the breakfast restaurant brought me a ginger tea for my cough that was super nice
Stayed 1 night in Dec 2023

6/10 Okay

Mustafa

Stayed 1 night in Dec 2023

10/10 Excellent

Shuhao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nadiem

Liked: Cleanliness, staff & service, property conditions & facilities
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Stayed 1 night in Nov 2023

10/10 Excellent

firmansyah Luasan

Stayed 1 night in Oct 2023