Rydges Rotorua

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Balcony
Exterior
Garden
Spa
Suite, 1 Bedroom, City View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is NZ$162
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Polynesian Spa
    ‪4 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪6 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Valley View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (City Facing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

A luxury stay in Rotorua awaits you at Rydges Rotorua. Within steps you'll find Whakarewarewa: The Living Maori Village and Rotorua Golf Club within a 10-minute stroll. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Chapman Restaurant, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and Hot tub. 651 square feet (60 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10 AM. .In the area of this 4.5-property class Whakarewarewa hotel, you'll find Skyline Rotorua.

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk - 0.1 km
  • Whakarewarewa Thermal Reserve - 16 min walk - 1.4 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk - 1.5 km
  • Polynesian Spa - 4 min drive - 3.2 km
  • Redwoods Whakarewarewa Forest - 6 min drive - 2.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬19 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Rydges Rotorua

Luxury hotel with fitness centre and 24-hour front desk
Rydges Rotorua offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • Conference rooms
  • 651 sq ft of conference space
  • 60 sq. m of conference space
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Rydges Rotorua offers 203 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Rydges Rotorua?

Rydges Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rydges Rotorua?

As of 27 Mar 2025, prices found for a 1-night stay for 2 adults at Rydges Rotorua on 27 Apr 2025 start from NZ$162.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rydges Rotorua?

Yep, Rydges Rotorua has a free self car park.

Does Rydges Rotorua have a pool?

Yep, and guests love it! Rydges Rotorua has a heated pool and an outdoor pool.

What luxury perks are available at Rydges Rotorua?

Rydges Rotorua features a heated pool, an outdoor pool and 1 hot tub.

Is Rydges Rotorua family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Rydges Rotorua is a hit with families.

Does Rydges Rotorua serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Rydges Rotorua?

No, Rydges Rotorua does not offer an airport shuttle service.

Is there a bar or restaurant at Rydges Rotorua?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Rydges Rotorua?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Rydges Rotorua?

No, only service animals are allowed.

Is there a golf course on site at Rydges Rotorua?

There isn't one on site, but Rotorua Golf Club is a short 6-minute walk away.

Rydges Rotorua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1033 reviews
Rating 8 - Good. 295 out of 1033 reviews
Rating 6 - Okay. 150 out of 1033 reviews
Rating 4 - Poor. 62 out of 1033 reviews
Rating 2 - Terrible. 34 out of 1033 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

valerie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet smelled bad and was reminiscent of third world toilets experienced by us in the past. The cost of the room was expensive for what was provided.
Stayed 2 nights in Mar 2025

4/10 Poor

Mabel

Disliked: Cleanliness, staff & service
For a Hotel that has stars, it misses the mark. Hair in bed. Brown stains around tap and plug hole in the bathroom sink. (We took pictures)No sliding doors(looks like they removed didnt bother to replace) no table. For the amount of money we paid for one night it was disappointing. Never go there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Travelled with partner
Great hotel and good amenities. Biggest surprise was the food at the restaurant it was excellent and well worth the price and lots of options
Stayed 2 nights in Feb 2025

6/10 Okay

wendy

Stayed 1 night in Jan 2025

6/10 Okay

gerard

Travelled with family
Good parking facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Kieran, Tauranga

Stayed 1 night in Jan 2025

6/10 Okay

Sophia, Piangil

Liked: Cleanliness, staff & service, property conditions & facilities
Close to red woods and cultural experience. Pool and spa was good. For the price I did think the room was a bit ordinary, shower over bath and old and outdated. Wall appears to be coming away at the base of the window sill.
Stayed 2 nights in Dec 2024

6/10 Okay

Jin

Travelled with family and small children
Buffett is pricey and low quality.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adrian

Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Dec 2024

10/10 Excellent

Mohini

Liked: Cleanliness, staff & service, property conditions & facilities
I left my passport behind and James and Simon were very helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

Kendall

Thank you, it was okay
Stayed 2 nights in Dec 2024

8/10 Good

mika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rydges in Rotorua was a great choice for us. It was convenient, safe, and clean. Rydges Rotorua is close to Te Puia, and our room had a view of the geothermal valley. The staff was friendly. However, some staff members were not knowledgeable about the area or activities that Rotorua had to offer. They said to check the pamphlets against the wall and call the places directly. We were used to having a concierge at other places we stayed at (Hilton properties). We were still able to enjoy ourselves at Skyline Rotorua Adventures but were not able to get to the other places that we wanted because everything seemed to close early. We missed the mud bath (you need old swimsuits/clothes that you don't mind throwing away) at Hells Gate, the night geyser tour, and the river rafting. That just means that we will have to return and spend more time there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neal

Liked: Cleanliness
Quality everyrthing. Staff superb. Pool gaming breakfast and barrista coffeehouse!! Convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Finn

Stayed 2 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from the town center
The manager of the hotel was helpful and kind. We stayed in the newest room that is a part of an upcoming redesign, and it was comfortable. In general, this hotel is far from town.
Stayed 3 nights in Dec 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
We love it and always stay here when road tripping. Very convenient and facilities are great. Will be back!
Stayed 2 nights in Dec 2024

4/10 Poor

Aarti

Liked: Staff & service
Disliked: Cleanliness
Place needs serious case of updating. The room i was allocated was "fully refurbished" so I was told by the staff member allocating my room. If that was fully refurbished, I'd hate to see what the previous conditions were. There cleaning standards needs a serious look at, there were rings in the toilet around taps and the shower door... i have no words for... I even felt the hand soap was watered down because i used the toilet in the lobby... Certainly not worth $300 I paid for 1 night!
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay there. Lovely room.
Stayed 1 night in Dec 2024

8/10 Good

Maryann

Stayed 1 night in Nov 2024

10/10 Excellent

Cornelia

Stayed 1 night in Nov 2024

10/10 Excellent

ZHU

Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great variety of breakfast options and service was wonderful. I was looking for a place with all the amenties, but should have check closing times. We did not get a chance to try the bar as I hoped as it closed as we were always returning from our daily activities. 930pm seems kind of early for the bar. Only got to use the pool once for the same reason. The game room had some fun options but equipment is broken and needs updating. Had to split our 1 of 3 evenings between game room, pool or bar since they closed around the same time. Otherwise, the stay was great.
Stayed 3 nights in Dec 2024