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Rydges Rotorua

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Valley View
Garden
Spa
Suite, 1 Bedroom, City View
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

The current price is NZ$178
includes taxes & fees
12 May - 13 May

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Polynesian Spa
    ‪4 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
  • Valley view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
  • City view
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Hairdryer
  • City view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (City Facing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Shower/bath combination
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Valley View

Deluxe Room, 1 King Bed, Valley View

Deluxe Room, 1 King Bed, Valley View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
  • Valley view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

A luxury stay in Rotorua awaits you at Rydges Rotorua. Within steps you'll find Whakarewarewa: The Living Maori Village and Rotorua Golf Club within a 10-minute stroll. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Chapman Restaurant, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and Hot tub. 651 square feet (60 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10 AM. .In the area of this 4.5-property class Whakarewarewa hotel, you'll find Skyline Rotorua.

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk - 0.1 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk - 1.5 km
  • Polynesian Spa - 4 min drive - 3.2 km
  • Eat Street - 5 min drive - 3.6 km
  • Redwoods Whakarewarewa Forest - 6 min drive - 2.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬19 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Rydges Rotorua

Luxury hotel with fitness centre and 24-hour front desk
Rydges Rotorua offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • Conference rooms
  • 651 sq ft of conference space
  • 60 sq. m of conference space
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Rydges Rotorua offers 203 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Rydges Rotorua?

Rydges Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rydges Rotorua?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Rydges Rotorua on 12 May 2025 start from NZ$178.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rydges Rotorua?

Yep, Rydges Rotorua has a free self car park.

Does Rydges Rotorua have a pool?

Yep, and guests love it! Rydges Rotorua has a heated pool and an outdoor pool.

What luxury perks are available at Rydges Rotorua?

Rydges Rotorua features a heated pool, an outdoor pool and 1 hot tub.

Is Rydges Rotorua family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Rydges Rotorua is a hit with families.

Does Rydges Rotorua serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Rydges Rotorua?

No, Rydges Rotorua does not offer an airport shuttle service.

Is there a bar or restaurant at Rydges Rotorua?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Rydges Rotorua?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Rydges Rotorua?

No, only service animals are allowed.

Is there a golf course on site at Rydges Rotorua?

There isn't one on site, but Rotorua Golf Club is a short 6-minute walk away.

Rydges Rotorua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1005 reviews
Rating 8 - Good. 286 out of 1005 reviews
Rating 6 - Okay. 151 out of 1005 reviews
Rating 4 - Poor. 61 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tyrin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Manbir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was good experience but as compared to the last time we stayed there, this time the rooms were not that flashing. Even the advertising shows that superior rooms has got sliding door and balcony there but it was true. Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a most enjoyable luxurious stay - relaxing spa and pool, nice meal, heavenly bed with deluxe extra long pillows especially after considerable car driving. We also really liked this location of the hotel, being away from the city centre and its busyness, noisyness, shops and considerably more people, and with easy access to and from the highway.
Stayed 1 night in Mar 2025

8/10 Good

Joyce

Travelled with partner
Liked: Amenities
Easy all round
Stayed 2 nights in Apr 2025

4/10 Poor

valerie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet smelled bad and was reminiscent of third world toilets experienced by us in the past. The cost of the room was expensive for what was provided.
Stayed 2 nights in Mar 2025

4/10 Poor

Mabel

Disliked: Cleanliness, staff & service
For a Hotel that has stars, it misses the mark. Hair in bed. Brown stains around tap and plug hole in the bathroom sink. (We took pictures)No sliding doors(looks like they removed didnt bother to replace) no table. For the amount of money we paid for one night it was disappointing. Never go there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Travelled with partner
Great hotel and good amenities. Biggest surprise was the food at the restaurant it was excellent and well worth the price and lots of options
Stayed 2 nights in Feb 2025

6/10 Okay

wendy

Stayed 1 night in Jan 2025

6/10 Okay

gerard

Travelled with family
Good parking facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Kieran, Tauranga

Stayed 1 night in Jan 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay
Stayed 1 night in Jan 2025

6/10 Okay

Kirstie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived at the hotel, a member of the reception team looked at us and did not greet us, she just looked at us in disgust until another member of the team assisted us. When we arrived in our room it became apparent that the bathroom was dirty, there was a dirty wipe left and around the plug and taps looked unclean, there was also evidence of mould. We complained to reception and were assigned a new room which was cleaner but the bathroom was still run down and had mould, it was not as clean as we had hoped. The pool in the photos looks significantly bigger than in reality, we were hoping to make use of it but it was very busy and not what we expected. We tried to use the vending machine but unfortunately this did not work also. The shower in the room had great pressure but the shower curtains are unhygienic and the temperature kept changing from freezing cold to red hot which was unpleasant. Parking was fine initially on arrival but after going to the redwood tree walk at night, all spaces were taken and we had to park on the road. Overall, the hotel was satisfactory, it provided a place to stay for one night on our trip although it was out of the town centre, most of the staff were friendly (minus the woman on reception!) and the bed was comfortable, it’s just a shame the cleanliness of the hotel wasn’t up to standard.
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a Rotorua stay!
Rydges is a lovely hotel. We were sorry that we only stayed for one night. Right in the heart of the geothermal area - we could see the steam from our room! As we arrived late evening decided to try the buffet at the hotel which turned out to be pretty amazing!! Would definitely recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Mingli, Wellington

Stayed 2 nights in Jan 2025

10/10 Excellent

tracey

Liked: Staff & service, property conditions & facilities
Pool & spas were great
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful and friendly staff. The room was facing west so it got pretty hot but apart from that I would definitely recommend staying here with a family. Awesome location.
Stayed 2 nights in Jan 2025

6/10 Okay

Abby

Travelled with partner
-
Stayed 1 night in Jan 2025

2/10 Terrible

Emma

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Unfortunately our stay was troubled by dirty cups in the room and a shower that didn’t work. There was no solution to this despite someone coming to look at it twice. I would have expected to be moved rooms or at least get maintenance to review if it could be fixed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Abraham

Stayed 1 night in Jan 2025

10/10 Excellent

Liam

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Stayed 1 night in Jan 2025

10/10 Excellent

Stan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything and so convenient. Fit our needs perfectly.
Stayed 1 night in Jan 2025

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, amenities
Quiet area of town; need a car to get to restaurants, downtown area
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soak, Drink, Sleep
This is a nice modern motel, which was very clean and comfortable. Very nice security guard on duty. The hot tub was wonderful to soak in after a long day of hiking. We enjoyed drinks at the bar and a wonderful buffet breakfast the next morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Li-Cheng

Stayed 2 nights in Jan 2025