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Hampton by Hilton London City

4.0 star property
Eco-certified hotel with free breakfast and 24-hour fitness centre

Photo gallery for Hampton by Hilton London City

Front of property
Free daily on-the-go breakfast
Restaurant
Restaurant
Room, 1 Queen Bed, Accessible

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$217
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
12-20 Osborn Street, London, England, E1 6TE
  • Tower Bridge
    ‪18 min walk‬
  • Tower of London
    ‪19 min walk‬
  • London Bridge
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

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The price is NZ$434
for 1 room
includes taxes & fees
22 Mar - 23 Mar
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About the area

London

Hampton by Hilton London City puts you in the heart of London, within a 20-minute stroll of Tower Bridge and Tower of London. Highlights at this eco-friendly hotel include free daily breakfast, a restaurant and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free on-the-go breakfast is offered between 7:00 AM and 10:00 AM. .With a stay at this 4-property class Shoreditch hotel, you'll be 2.5 km (1.6 mi) from London Bridge and 4.4 km (2.7 mi) from London Eye.

What's nearby

  • Tower Bridge - 18 min walk - 1.6 km
  • Tower of London - 19 min walk - 1.7 km
  • London Bridge - 5 min drive - 2.5 km
  • London Eye - 9 min drive - 4.8 km
  • Big Ben - 10 min drive - 5.3 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London (LCY-London City) - 24 min drive

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Exmouth Coffee Company - ‬1 min walk
  • ‪Zoom East Kitchen & Bar - ‬3 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

Eco-certified hotel with free breakfast and 24-hour fitness centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Built in 1997
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton London City offers 129 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Frequently asked questions

What is the cancellation policy at Hampton by Hilton London City?

Hampton by Hilton London City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton by Hilton London City?

As of 8 Mar 2025, prices found for a 1-night stay for 2 adults at Hampton by Hilton London City on 30 Mar 2025 start from NZ$216.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton by Hilton London City family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton by Hilton London City is a hit with families.

Does Hampton by Hilton London City serve breakfast?

Yeah, our travelers can't get enough of the free on-the-go breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton by Hilton London City?

No, Hampton by Hilton London City does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton by Hilton London City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton by Hilton London City?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hampton by Hilton London City?

No, pets are not allowed.

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1016 reviews
Rating 8 - Good. 386 out of 1016 reviews
Rating 6 - Okay. 65 out of 1016 reviews
Rating 4 - Poor. 20 out of 1016 reviews
Rating 2 - Terrible. 17 out of 1016 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Very clean. Modern looking. Breakfast was great.
Stayed 2 nights in Nov 2024

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Really nice hotel and great, helpful, friendly staff. Only thing we didn't like was you cannot open the windows for fresh air. Air con only.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Hotel is fairly new and modern. We had rooms facing the city and could see the shard. Rooms were quiet, surprisingly spacious and well cleaned daily. Staff throughout the hotel were very welcoming and friendly. Complimentary breakfast was the same each day but it was a good hearty spread. Hotel is well connected by underground and bus services. Check out was processed by Junaid who was exceptionally friendly and professional
Stayed 7 nights in Nov 2024

4/10 Poor

Karolina

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff and good gym!
Gym is well stocked with new equipment, clean and bright. Staff is kind and cheerful and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Asvini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff members all very friendly and helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, and made such an effort for our son’s birthday. The hotel was incredibly clean and the room was spacious. Close to the tube stations. Breakfast was very busy (half term), but good choice.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kimber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay. It was close to the tube, close to Brick Lane, lots of dining options nearby, great buffet breakfast included, wonderful staff. The list goes on and on. I felt very safe here. The room was clean and had a gorgeous view of the city. We will stay here again.
Stayed 5 nights in Oct 2024

10/10 Excellent

GIORGI

Stayed 6 nights in Oct 2024

8/10 Good

Jenny

Stayed 2 nights in Oct 2024

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Zowie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Arulselvan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for the Transportation
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanna

Stayed 7 nights in Oct 2024

8/10 Good

Anna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a work event. The day I booked- actually two hours later- my location changed 45 min Away and the hotel refused to let me have a refund or change hotels or even to another property of Theirs. Expedia and the hotel Both claimed it was up to the other. The smoke alarm went off during the middle of the night. And the air and heat was tricky- kept waking up to no air and a boiling room. Or freezing when I tried to get warm. We had a few incidents where the elevator got stuck, and a really creepy guy stared at me all the way up the elevator and came to my floor. And the hotel had a strange setup- when trying to get back from the gym I got lost because it’s in a different wing from some rooms. But the staff was super super friendly and accommodating and helpful. The place was very clean other than the sofa thing and headboard which were dusty. The area has a lot of food options, but it was 30 min taxi or Uber from most things in the city I tried to get to and thus an extra expense.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel ! Staff so professional and helpful. Other than having to wait for my room for 25 minutes after check in … the entire experience was perfect!
Stayed 6 nights in Oct 2024

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 7 nights in Aug 2024

6/10 Okay

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was highly average. Surrounding area was quite run down.
Stayed 1 night in Aug 2024

6/10 Okay

Carmen

Liked: Cleanliness
Disliked: Property conditions & facilities
Good complimentary breakfast but not centrally located for tourism
Stayed 4 nights in Sep 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. The staff was very nice and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time
Stayed 1 night in Oct 2024

10/10 Excellent

Karolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic gym, love having a peloton there to use.
Stayed 1 night in Sep 2024