Colonnade Hotel London

4.0 star property
Victorian London hotel in City of Westminster with a 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Colonnade Hotel London

Exterior
Garden
Junior Suite
Bar (on property)
Classic Double Room | Bathroom

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
2 Warrington Crescent, London, England, W9 1ER
  • Paddington Central
    10 min walk
  • Lord's Cricket Ground
    14 min walk
  • Kensington Gardens
    3 min drive
  • London (LHR-Heathrow)
    46 min drive

Room options

Single Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Hairdryer
  • 4 sq m
  • Sleeps 1
  • 1 Single Bed

Club Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Economy Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Hairdryer
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

London

At Colonnade Hotel London you'll be 1.9 km (1.2 mi) from Hyde Park and 2.4 km (1.5 mi) from Marble Arch. Highlights at this boutique hotel include a restaurant and in-room free WiFi. .Polo Terrace serves British cuisine. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 7 AM and 10 AM. .Within a 30-minute walk of this 4-property class City of Westminster hotel, attractions include Paddington Central and Kensington Gardens.

What's nearby

  • Paddington Central - 10 min walk
  • Hyde Park - 4 min drive
  • Marble Arch - 5 min drive
  • Oxford Street - 6 min drive
  • Kensington High Street - 8 min drive

Getting around

  • Warwick Avenue Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 15 min walk
  • London (LCY-London City) - 56 min drive

Restaurants

  • ‪Real Ale - ‬1 min walk
  • ‪Cafe Laville - ‬9 min walk
  • ‪The Warrington - ‬4 min walk
  • ‪Waterside Cafe - ‬7 min walk
  • ‪The Hero of Maida - ‬5 min walk

About this property

Colonnade Hotel London

Victorian London hotel in City of Westminster with a 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the boutique Colonnade Hotel London.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 43 guestrooms or units
  • 4 levels
  • Built in 1865
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Colonnade Hotel London offers 43 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 28-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

Bulgarian, Czech, English, Estonian, Farsi, Filipino, French, German, Hebrew, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 7.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Polo Terrace

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1865
  • Designated smoking areas (fines apply)
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • DVR
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 7.50 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation.

Property is also known as

Colonnade Hotel London
Colonnade London
The Colonnade London England
The Colonnade London Hotel London
The Colonnade Hotel London
The Colonnade Hotel London
The Colonnade London England
The Colonnade
Colonnade Hotel London Hotel
Colonnade Hotel London London
Colonnade Hotel London Hotel London

Frequently asked questions

What is the cancellation policy at Colonnade Hotel London?

Colonnade Hotel London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Colonnade Hotel London?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Colonnade Hotel London on 11 Nov 2024 start from NZ$182.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Colonnade Hotel London a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Colonnade Hotel London.

Does Colonnade Hotel London serve breakfast?

Sure does, continental brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Colonnade Hotel London?

No, Colonnade Hotel London does not offer an airport shuttle service.

Is there a bar or restaurant at Colonnade Hotel London?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Colonnade Hotel London?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Colonnade Hotel London?

No, pets are not allowed.

Colonnade Hotel London Reviews

Reviews

5.8
Rating 10 - Excellent. 149 out of 1003 reviews" "
Rating 8 - Good. 240 out of 1003 reviews" "
Rating 6 - Okay. 168 out of 1003 reviews" "
Rating 4 - Poor. 173 out of 1003 reviews" "
Rating 2 - Terrible. 273 out of 1003 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is not a four star hotel, however for what we paid (£80,:travel lodges over £200), it was what we expected. We did not have high expectations given the reviews, but it wasn't as bad as we thought it would be. The hotel, although tired had some me lovely period features, staff were very welcoming and the location was great. Budget price for a budget hotel, but should not be advertised as a four star and the website is not a true reflection of the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Fred

Travelled with partner
Disliked: Property conditions & facilities
The hotel is quite tired and in need of an upgrade. Our bath was missing a plug and on asking at reception was told that these weren’t provided. After a mildly heated exchange, a maintenance man was sent to the room to fix a plug. Location close to the underground was good.
Stayed 2 nights in Aug 2024

4/10 Poor

Morgan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just wasn’t what was advertised, very run down. But was really close to public transport which made it really convenient.
Stayed 15 nights in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in an excellent location close to the tube station in a quiet neighbourhood with clean large well furnished rooms. On the downside the décor was a bit old fashioned & breakfast was continental only. The staff were pleasant & polite. We would certainly stay there again.
Stayed 2 nights in Jul 2024

4/10 Poor

Raja

Stayed 1 night in Jul 2024

2/10 Terrible

Boyd

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False photos and review
Stayed 4 nights in Jul 2024

6/10 Okay

John

Travelled with partner
Disliked: Property conditions & facilities
After reading the reviews we were a bit worried about staying. We were surprised to find that our room and bathroom were both clean and tidy. We cant believe that of all the rooms in the hotel we got the only good one! Our only negative comments would be: The stairs from 2nd to 4th floor are a nightmare for people our age! The hotel as a whole could do with some TLC being administered.
Stayed 1 night in Jul 2024

2/10 Terrible

STEPHEN, HEMEL HEMPSTEAD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Safe has still not been mended. Reported Tuesday evening. 2. Hotel staff don’t wear uniform or badges with their name and position. 3. Contrary to hotel’s own website no English breakfast option. Just a poor continental option with poor choice. 4. Furniture in both room and customer areas, such as the so-called restaurant, very badly torn or marked or both! 5. Room doesn’t contain a “What to do in event of emergency” notice - a breach of local legal regulations. 6. WiFi is pathetic with frequent disconnections and extremely slow speeds. 7. Curtains in room badly pot-marked. 8. Nothing but lies about Tuesday’s supposed restaurant. After seating another couple then me, a supposed manager informed me that they aren’t starting cooking until 8pm! So much for the 11am to 10pm restaurant. 9. Numerous marks/stains/burns and a big hole in carpet. A supposed 4-star hotel? Easily the worst hotel I have ever stayed in. Yet this so-called dump of a hotel charges 4-star rates!!
Stayed 6 nights in Jul 2024

2/10 Terrible

Amanda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Got there dead on 2pm check in time and was told to sit and wait.... some people were gradually given their rooms but we were told after waiting 30 minutes that our room wouldn't be ready for another hour. I explained we were going to a concert which actually started at 2pm, could we use a courtesy room or something to get changed in and drop our luggage off, after a further wait they let us into our room mid clean which worked for us. The room itself had knobs missing off all cupboards and post off a headboard, floor tiles in bathroom broken and bath panel hanging off. Shower wasn't very powerful at all. We luckily only used the room to sleep in after the concert. The beds were comfy, fluffy pillows and nice curtains. Very old building could do with money spending on it. Meet customer's expectations and change the checkin time to 3pm if you won't be ready for 2pm and staff need to keep customers informed. Convenient for Hyde Park.
Stayed 1 night in Jul 2024

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff wouldn’t rush back
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kate

Travelled with family
Certainly not a 4 star hotel, very impressive from the outside but very tired and dated inside. Our bathroom had broken floor tiles and a broken rotten Bath panel. The location though is fab and I did not pay 4 star prices for the night’s stay
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and run down
The property is old and run down. We had a Deluxe room. However there was nothing deluxe about it. The bed was so hard it gave my wife a bad back. The old mixer tap never stopped leaking and to get a comfortable shower we had to turn the flow right down or get burnt. The staff are brilliant.
Stayed 3 nights in Jul 2024

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight was leaving. One of the worst hotels I have ever stayed in. The four star rating is entirely misleading.
Stayed 1 night in Jul 2024

4/10 Poor

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Dean

Stayed 1 night in Jul 2024

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
return visit
characterful, charming and vibrant, the decor is a pleasure with its Italianate murals in the villa and colourful furnishings. friendly and happy staff. breakfast is simple but effective. this 2nd time we went, we went to the Persian restaurant, Janan. the cooking was sublime.
Stayed 2 nights in Jul 2024

6/10 Okay

Louise

Disliked: Property conditions & facilities
Hotel is tired looking :(
Hotel is tired looking (worn carpets) - breakfast was included but it was only cereal or toast - was expecting cooked breakfast as was £280 for the night.
Stayed 1 night in Jul 2024

2/10 Terrible

Hannah

Travelled with partner
Disliked: Staff & service
Shockingly bad communication even with Expedia themselves- just ignored emails and phone calls not wanting to answer query. Father died 2 days before due to stay and chased for over a week to hopefully get a refund due to circumstances, then refused. This took more than 5 calls, numerous online chats with expedia to get a response 8 days later.
Stayed 1 night in Jun 2024

4/10 Poor

Diane

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms were in need of refurbishment , smelt of damp, paint coming off walls because of damp, hole in bathroom door, toilet roll holder broken, stains on thread bare carpets. Bath bubbled most of the night to do with plumbing. Towels missing from bathroom. Big bedroom.
Stayed 1 night in Jul 2024

4/10 Poor

Kate

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not the cleanest. The bathroom needed a good clean. The bed and sheets looked ok and we did manage to sleep but did not spend much other time there as the setting was not great. The whole property needed updated. Would not recommend.
Stayed 2 nights in Jul 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
One night stay
Hotel looks great from outside, 2 minute walk to tube station. Quaint little shops around the corner & great coffee shop. Receptionist welcoming & friendly. Large room, very clean with good facilities. Unfortunately holes in curtains when drawn, threadbare carpet, bed mattress springs were broken & had to sleep sideways to avoid. Overall very dated, mishmash furniture & very much in need of some TLC around corridors & room
Stayed 1 night in Jul 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Great location but the hotel is looking tired. Hotel Wifi is very unreliable The lack of English as a first language amongst the staff makes communicating a bit hard
Stayed 4 nights in Jun 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting. Waste of money
Dirty, no handwash, unfriendly staff, breakfast is terrible. Sign in was terrible as we were asked for ID like criminals. No water in the room. Broken door. I can go on and on. The money they charge is not worth it we had to move to another hotel as we was so disappointed
Stayed 2 nights in Jun 2024