DoubleTree by Hilton London - Docklands Riverside

4.0 star property
Riverfront London hotel in Southwark with bars
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
City view
Breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 King Bed, Balcony, River View

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • Gym
  • 24/7 front desk
The price is NZ$244
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
265 Rotherhithe Street, London, England, SE16 5HW
  • Tower Bridge
    7 min drive
  • Tower of London
    8 min drive
  • Troxy
    9 min drive
  • London (LCY-London City)
    32 min drive

Room options

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Family Room, 2 Double Beds (Deluxe)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Bathrobes
Shower/bath combination
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Shower/bath combination
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
2 bedrooms
Bathrobes
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

Room, 1 Double Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

Twin Hilton Guest Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

London

At DoubleTree by Hilton London - Docklands Riverside you'll be 4.2 km (2.6 mi) from Tower of London and 4.8 km (3 mi) from Royal Observatory. Highlights at this hotel include 2 bars/lounges and a restaurant. .The restaurant, Columbia, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Urban Beach is the hotel's own bar, serving drinks along with lunch and dinner. 9322 square feet (866 square metres) of event facilities include 14 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free ferry terminal shuttle. .With a stay at this Southwark hotel, you'll be 5 km (3.1 mi) from O2 Arena and 5 km (3.1 mi) from ExCeL Exhibition Centre.

What's nearby

  • Tower Bridge - 7 min drive
  • Tower of London - 8 min drive
  • St. Paul's Cathedral - 11 min drive
  • O2 Arena - 15 min drive
  • ExCeL Exhibition Centre - 16 min drive

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London (LCY-London City) - 32 min drive

Restaurants

  • ‪The Ledger Building - ‬11 min drive
  • ‪Cafe Brera - ‬17 min walk
  • ‪The Grapes - ‬10 min drive
  • ‪Bread Street Kitchen by the River - ‬9 min drive
  • ‪Gaucho - Canary Wharf - ‬17 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront London hotel in Southwark with bars
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This London hotel is smoke free.

  • 378 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 bars or lounges
  • 9322 sq ft of conference space
  • 866 sq. m of conference space
  • Built in 1991
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Dining venue
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.95 per person
  • Self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London - Docklands Riverside?

DoubleTree by Hilton London - Docklands Riverside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London - Docklands Riverside?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London - Docklands Riverside on 5 Jan 2025 start from NZ$243.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton London - Docklands Riverside?

Yep, DoubleTree by Hilton London - Docklands Riverside has a self car park for GBP 20 per night.

Is DoubleTree by Hilton London - Docklands Riverside family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that DoubleTree by Hilton London - Docklands Riverside is a hit with families.

Does DoubleTree by Hilton London - Docklands Riverside serve breakfast?

Yeah, travelers are hooked on the buffet breakfast here! Served on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton London - Docklands Riverside?

No, DoubleTree by Hilton London - Docklands Riverside does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London - Docklands Riverside?

Yep, you can grab a meal at DoubleTree by Hilton London - Docklands Riverside's onsite restaurant that serves international cuisine.

What time are check-in & check-out at DoubleTree by Hilton London - Docklands Riverside?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton London - Docklands Riverside?

No, only service animals are allowed.

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 463 out of 1003 reviews" "
Rating 8 - Good. 299 out of 1003 reviews" "
Rating 6 - Okay. 130 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

PAK LIM

Liked: Cleanliness, staff & service
Free Uber Boat between hotel and Canary Wharf. Great breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel for the money, rooms are tidy and well presented - staff are friendly and helpful and there is a jetty with a ferry service connecting to Canary Wharf (& easy access to Uber boats) Breakfast was above average with a good selection and nice quality food & the bar has a lovely patio overlooking the river.
Stayed 1 night in Sep 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Sanam

Liked: Cleanliness, staff & service
Broken shower
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spotlessly clean. Good room facilities, great check in staff. Arriving by boat is a bit special.
Stayed 1 night in Sep 2024

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, view, breakfast and parking was excellent. The free boat to Canary Wharf was a wonderful and welcome surprise
Stayed 1 night in Sep 2024

2/10 Terrible

Jeena

Stayed 1 night in Aug 2024

10/10 Excellent

Hayley

Stayed 1 night in Sep 2024

10/10 Excellent

malcolm

Stayed 3 nights in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and comfy bef
Nice hotel. Lovely super king bed. Free Uber Clipper to Canary Wharf which was unexpected. Only downside was no breakfast in price. £40 for two is steep and we didn’t bother.
Stayed 1 night in Sep 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bathroom was tiny, with bath panel coming away from bath. No bath robes, slippers or fridge available in room.
Stayed 2 nights in Sep 2024

8/10 Good

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Food choice was very good. Lots of plant based alternatives at breakfast and on the bar menu. Staff were friendly amd helpful. Surrounding area isnt great, but hey, its London. The rooms could do with updating. A few things are looking tired.
Stayed 1 night in Sep 2024

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Foyer and restaurant / bar up to date and comfortable. We didn't use the parking lot but the drop off is super small and tight. Always feel like you're in the way. Rooms are converted apartments. Rooms were a good size and AC was perfect. It was nice we could actually open the patio doors. No fridge though which would've been a nice touch. Common areas in the apartments could do with an update. New carpets, coat of paint brighter lighting. And the elevators definitely need doing. They're sound but small and slow. The food was amazing! Breakfast was out of this world. Think of a food and they had it! You could go light or full English. We are and would be good till late afternoon or dinner. Staff were great and very helpful. River taxi right from the hotel was an absolute bonus and allows you direct access to Canary wharf for free! Runs from 7 to 11:30 if I remember correctly. From canary wharf you get access the London underground and overground services. Can walk along the river and see quite a few historical points. Pub 2 doors down. A local but inviting and great food. I would definitely stay there again. Overall great value for the money, especially in London. To the staff, you did an amazing job and thank you.
Stayed 4 nights in Jul 2024

6/10 Okay

Ebenezer

Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, restaurant was really nice! The area wa a bit limited, with the hotel being right on the river I felt like going out seemed like more of a hassle rather than being in a central location nearer to a tube station
Stayed 1 night in Sep 2024

8/10 Good

adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too many vegan options
The hotels offers good conditions for sleep, but the breakfast could include more vegan options. Thank you!
Stayed 8 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ferit, Orlando

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Views are great and so is initial inside look but lifts are small and family of 5 plus bags is not happening. Giving cookies out without asking if there are allergies is dangerous. 12.5% service charge for poor service in restaurant is excessive, rooms little dated no usb charging points and no robes as advertised. However getting a ferry to and from hotel is quite quirky and kids loved it. If its a base for going around and resting your head then perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton docklands
Location excellent Free boat to canary wharf is brilliant
Stayed 2 nights in Aug 2024

10/10 Excellent

Varun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were professional, polite and very helpful- made us feel very welcome. The facilities were excellent especially the ferry.
Stayed 2 nights in Aug 2024

4/10 Poor

olivia

Disliked: Staff & service, property conditions & facilities
Dissatisfied
The hotel was dissapointing and overpriced. The room had no mini fridge/ coffee machine or dressing gowns. Booked a king room but it did not reflect the photos advertised online. The service in the bar was slow and there was no place to buy snacks/ drinks as the shop area was closed throughout our stay. Definitely overpriced for the quality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Everita, Salford

Liked: Cleanliness
Stayed 2 nights in Aug 2024