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Holiday Inn London - West, an IHG Hotel

4.0 star property
Eco-certified London hotel in Acton with a fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn London - West, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Cafe
Terrace/patio
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
4 Portal Way, London, England, W3 6RT
  • Westfield London Shopping Centre
    7 min drive
  • Portobello Road Market
    8 min drive
  • Ealing Broadway Shopping Center
    8 min drive
  • London (LHR-Heathrow)
    30 min drive

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

London

At Holiday Inn London - West, an IHG Hotel, you'll be 4.3 km (2.7 mi) from Westfield London Shopping Centre and 5.4 km (3.3 mi) from Portobello Road Market. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Restaurant, is open for breakfast, lunch and dinner. Bar is the hotel's own bar. 248 square feet (23 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Acton hotel include London Designer Outlet and OVO Arena Wembley.

What's nearby

  • Westfield London Shopping Centre - 7 min drive
  • OVO Arena Wembley - 8 min drive
  • Wembley Stadium - 9 min drive
  • Marble Arch - 11 min drive
  • Oxford Street - 12 min drive

Getting around

  • North Acton Underground Station - 4 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Kamil Bakery - ‬12 min walk
  • ‪Stone’s Fish & Chips - ‬6 min walk
  • ‪Al Enam - ‬10 min walk
  • ‪Cafe Bleu - ‬5 min walk

About this property

Holiday Inn London - West, an IHG Hotel

Eco-certified London hotel in Acton with a fitness centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 7 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 248 square feet (23 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the eco-certified Holiday Inn London - West, an IHG Hotel. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 225 guestrooms or units
  • 7 levels
  • 2 buildings
  • 248 sq ft of conference space
  • 23 sq. m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn London - West, an IHG Hotel offers 225 accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. Flat-screen televisions come with digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bulgarian, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 18 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant
  • Starbucks

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
Holiday London West, An Ihg
Holiday Inn London - West, an IHG Hotel Hotel
Holiday Inn London - West, an IHG Hotel London
Holiday Inn London - West, an IHG Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Holiday Inn London - West, an IHG Hotel?

Holiday Inn London - West, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London - West, an IHG Hotel?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn London - West, an IHG Hotel on 24 Nov 2024 start from NZ$175.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn London - West, an IHG Hotel?

Yep, Holiday Inn London - West, an IHG Hotel has a self car park for GBP 18 per night.

Is Holiday Inn London - West, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn London - West, an IHG Hotel is a hit with families.

Does Holiday Inn London - West, an IHG Hotel serve breakfast?

Yep, guests love the full brekkie here! Available on weekdays between 6:30 AM and 10 AM and on weekends from 7 AM to 11 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn London - West, an IHG Hotel?

No, Holiday Inn London - West, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London - West, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn London - West, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn London - West, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn London - West, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1002 reviews" "
Rating 8 - Good. 412 out of 1002 reviews" "
Rating 6 - Okay. 105 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Aug 2024

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Harbinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Travelled with family
Stayed 3 nights in Jul 2024

6/10 Okay

Sarah

Business traveller, Travelled with group
Liked: Staff & service
Lobby is fine. Room stank of smoke. Floor condition is terrible to be honest. Room otherwise is fine for London and what the location is. Well connected with two underground’s with walking distance and buses. Breakfast is average
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maninder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything their
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. You are a bit isolated though. The underground is within walking distance. Our room was clean and comfortable. The mattress was comfortable. The bathroom was very clean.
Stayed 3 nights in Jul 2024

8/10 Good

Deborah

Travelled with family
Clean room, very accommodating staff. Restaurant food was very good for the price. Woken up several early morning hours by youngsters knocking on wrong door (ours) or running thru the halls. Quite a distance from tourists sites.
Stayed 5 nights in Jul 2024

10/10 Excellent

A

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Rhiannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great spot. Affordable and very clean.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and lovely food.
Stayed 1 night in Jun 2024

10/10 Excellent

pamela

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Jun 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - be aware of parking cost
Was a short overnight stay checked in late nearly midnight and out at just before 8 facilities and staff were fantastic will def stay there again parking at £18 overnight was expensive given that it was such a short stay
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable convenient stay
We booked a room for 3 people at this hotel as we were attending an event at Wembley Stadium. The hotel has its own parking which was important to us we were travelling in by car (there is a charge for this) The room was not ready when we arrived but we were early so we sat in the bar/coffee shop whilst the room was prepared. When we finally went upstairs, the room comprised of a double bed and a bed made up from the sofa. There was a desk and chair, wardrobe with a safe inside and an en-suite bathroom with shower, toilet and sink. Shampoo, shower gel and hand wash are available. Tea and coffee making facilities were available in the room. The room was comfortable although we could not adjust the air conditioning and ended up with the window open because it became too hot. We did not eat in the restaurant in the evening so I am not able to comment on the offering. We had booked breakfast which was plentiful with a choice of both continental and cooked items, cereals, juices, fruit, yoghurts, tea and coffee. The hotel was convenient for Wembley and we called an Uber which picked us up at the door and dropped us as near as possible to where we were going. On the way back we walked for about 10 mins and then called another Uber to pick us up to return us to the hotel, which saved on the long queues at the underground. We would definitely consider staying here again when we next visit Wembley.
Stayed 1 night in Jun 2024