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ibis London Excel Docklands

3.0 star property
Eco-certified London hotel in Newham with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis London Excel Docklands

Front of property
Bar (on property)
International cuisine
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Parking available
The price is NZ$187
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • ExCeL Exhibition Centre
    3 min walk
  • IFS Cloud Royal Docks Station
    4 min walk
  • O2 Arena
    9 min drive
  • London (LCY-London City)
    11 min drive

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior

Good Hotel London

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (1005)
The price is NZ$1,089
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Good Hotel London

About the area

London

At ibis London Excel Docklands you'll be 0.3 km (0.2 mi) from ExCeL Exhibition Centre and 3.1 km (2 mi) from O2 Arena. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, FOGGS, serves international cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Newham hotel include Tower of London and Thames River.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk
  • ABBA Arena - 7 min drive
  • London Stadium - 8 min drive
  • O2 Arena - 9 min drive
  • Westfield Stratford City - 9 min drive

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London (LCY-London City) - 11 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co - ‬3 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪Nakhon Thai - ‬7 min walk

About this property

ibis London Excel Docklands

Eco-certified London hotel in Newham with a 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. The eco-certified ibis London Excel Docklands also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 278 guestrooms or units
  • 8 levels
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Excel Docklands offers 278 accommodations with a safe and coffee/tea makers. 22-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10.45 for adults and from GBP 5.00 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

What is the cancellation policy at ibis London Excel Docklands?

Ibis London Excel Docklands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis London Excel Docklands?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on 6 Jan 2025 start from NZ$187.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis London Excel Docklands?

Yep, ibis London Excel Docklands has a self car park for GBP 25 per day.

Is ibis London Excel Docklands family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that ibis London Excel Docklands is a hit with families.

Does ibis London Excel Docklands serve breakfast?

Yeah, buffet brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at ibis London Excel Docklands?

No, ibis London Excel Docklands does not offer an airport shuttle service.

Is there a bar or restaurant at ibis London Excel Docklands?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis London Excel Docklands?

Check-in begins at 3:00 PM. Check-out time is noon.

ibis London Excel Docklands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 430 out of 1007 reviews" "
Rating 8 - Good. 389 out of 1007 reviews" "
Rating 6 - Okay. 122 out of 1007 reviews" "
Rating 4 - Poor. 44 out of 1007 reviews" "
Rating 2 - Terrible. 22 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

ADEDIRAN

Stayed 3 nights in Sep 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a visit to an event at the O2.
Stayed 1 night in Sep 2024

8/10 Good

Toby

Stayed 3 nights in Aug 2024

6/10 Okay

Jasmail

Stayed 1 night in Sep 2024

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and friendly
Stayed 1 night in Sep 2024

4/10 Poor

Tia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money for an overnight stay
Stayed 1 night in Sep 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, clean and comfortable. Food was good ( we had a mid afternoon meal as well as breakfast in the morning ). Staff were really good and location and views were great. Only tiny, tiny negative was the pillows but that’s all.
Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location overlooking the Thames, with lovely views of O2. Right next door to London ExCel and a few minutes walk to Cable car. Lovely location.
Stayed 1 night in Sep 2024

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
We stayed over as attended the o2 for a concert
Stayed 1 night in Sep 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
Basic room but decent size. Good WiFi. Nice to have an iron and ironing board already in the room. Good sound proofing impressed with doors shutting quietly and not slamming. Price was reasonable compared to other hotels in the area as we were attending a convention and spent 3 nights.
Stayed 3 nights in Aug 2024

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Good points: Polite staff, good a/c in the room, food at breakfast was good Bad points: Excriment still on toilet from previous guest, bed was two singles joined together badly and was very uncomfortable, room full of marks and dings Overall not the best and lacks attention to detail - I mean a dirty toilet is the last thing you would expect to find!
Stayed 1 night in Aug 2024

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful at all times.
Stayed 1 night in Aug 2024

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value,lovely staff & clean & comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rexhino

Liked: Cleanliness, staff & service, property conditions & facilities
The property was close by to where I needed to be
Stayed 3 nights in Aug 2024

6/10 Okay

Dilpreet

Good
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel at a great price. Really convenient for the Excel Centre and Custom House tube station Shamima checked us in and was really friendly and helpful. The place was clean and tidy, rooms nice, beds comfy, blinds made the room dark, great shower and the buffet breakfast was also very good. I stay in a lot of hotels in London at around this range (price wise), and this was much better than the rest. Will deffo stay again if in the area
Stayed 1 night in Aug 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Weekend stay for a convention at excel. Very convenient 3 minute walk and the same to the Elizabeth line. We were upgraded to a river view. Staff were very friendly and we were able to leave our luggage to collect later after check out.
Stayed 2 nights in Aug 2024

8/10 Good

Karl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of Six.. We watched peter Kay @ the 02..! 10th August..2024.. Which was an amazing experience. The Ibis Hotel is situated close enough for good access to the stadium..! Although we cheated and used the cable car.! Which was great fun, and for the return as the underground was really busy on exiting the 02..
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for ExCel arena Tv didn’t work in room and reported 3 times but never got fixed or any reason given during the 3 night stay
Stayed 3 nights in Aug 2024

8/10 Good

Waldron

Travelled with partner
Liked: Cleanliness
Easy access to the Excel Centre. Ideal location .
Stayed 3 nights in Aug 2024