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ibis London Excel Docklands

3.0 star property
Eco-certified London hotel in Docklands with a 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for ibis London Excel Docklands

Front of property
Twin Room, 2 Single Beds
Bar (on property)
Exterior
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available

Explore the area

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
    ExCeL Exhibition Centre
    3 min walk
    IFS Cloud Royal Docks Station
    4 min walk
    Royal Victoria Bridge
    5 min walk
    London (LCY-London City)
    11 min drive

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior
Good Hotel London
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (1001)
The price is NZ$250
for 1 night
includes taxes & fees
5 Oct - 6 Oct
Good Hotel London

About the area

London

At ibis London Excel Docklands you'll be 0.3 km (0.2 mi) from ExCeL Exhibition Centre and 3.1 km (2 mi) from O2 Arena. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, FOGGS, serves international cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Docklands hotel include Tower of London and Thames River.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk
  • IFS Cloud Royal Docks Station - 4 min walk
  • O2 Arena - 9 min drive
  • Westfield Stratford City - 9 min drive
  • Tower Bridge - 10 min drive

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London (LCY-London City) - 11 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co - ‬3 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪Nakhon Thai - ‬7 min walk

About this property

ibis London Excel Docklands

Eco-certified London hotel in Docklands with a 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. The eco-certified ibis London Excel Docklands also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 278 guestrooms or units
  • 8 levels
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Excel Docklands offers 278 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10.45 for adults and from GBP 5.00 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

What is the cancellation policy at ibis London Excel Docklands?

Ibis London Excel Docklands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis London Excel Docklands?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on 6 Oct 2024 start from NZ$179.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis London Excel Docklands?

Yep, ibis London Excel Docklands has a self car park for GBP 25 per day.

Is ibis London Excel Docklands family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that ibis London Excel Docklands is a hit with families.

Does ibis London Excel Docklands serve breakfast?

Yeah, buffet brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at ibis London Excel Docklands?

No, ibis London Excel Docklands does not offer an airport shuttle service.

Is there a bar or restaurant at ibis London Excel Docklands?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis London Excel Docklands?

Check-in begins at 3:00 PM. Check-out time is noon.

ibis London Excel Docklands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 1003 reviews" "
Rating 8 - Good. 393 out of 1003 reviews" "
Rating 6 - Okay. 124 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MIKE

Stayed 1 night in Jun 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as we had an event at the O2. This hotel had everything we needed. Check in was quick and easy. Friendly staff. Lovely clean room. Good location.
Stayed 1 night in Jun 2024

4/10 Poor

Millicent

Travelled with partner
the room was too small
Stayed 2 nights in Jun 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great value for money. The beds were comfortable and so were the pillows which I find it very rare for most hotels! I never sleep properly in hotels but I slept great here. It was very quiet, clean although the floor was quite dirty in the bathroom, I would definitely stay again. Very convenient location, we got the cable cars for an event at the o2 and it was so easy. Thank you for a lovely stay! I definitely recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities
Easy check in, staff were lovely. Room was nice and clean, but very noisy… sounded like rushing water quite often through the night. Perhaps from a flushing toilet, not terrible but enough to wake you up. Overall good
Stayed 1 night in Jun 2024

8/10 Good

Jennifer

Business traveller
Liked: Staff & service, property conditions & facilities
The Ibis was so convenient to the ExCel Centre that made it awesome. I think the rooms could have a little more storage (at least a couple of drawers so that clothes are laying on the desk or side table. The bathrooms - though small - were very clean.
Stayed 4 nights in Jun 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 1 night stay for a gig at the O2. Our room was clean, bed was comfy and room was really quiet. Nice area as well, definitely recommend.
Stayed 1 night in Jun 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding very good
Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute wonderful property, super friendly staff, very close to Custom House Station and Excel London! Highly recommend!
Stayed 4 nights in May 2024

8/10 Good

MIKE

Stayed 2 nights in May 2024

10/10 Excellent

Ernst Jan, Faversham

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located . Easy access to transportation and quiet at night.
Stayed 1 night in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great London hotel
Great one night stay at this hotel for an event at the O2 Arena. Excellent transport connections by rail, tube or the cable car. Hotel was perfect for what we wanted, check in easy, good view, room clean and tea/coffee making facilities. Sister hotel next door with use of their bar and terrace offering stunning views over docks and O2 and Canary Wharf. Nice area surrounding hotel, away from the hustle and bustle and felt nice and relaxed. Will definitely be returning.
Stayed 1 night in May 2024

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness
Booked this hotel to go to a show at the O2. No complaints at all but perhaps breakfast could be run more efficiently as food, cutlery and plates were not replenished promptly and only one member of staff managing a heaving bar on a Saturday night. I have to say he coped very well but it would have helped if he had more support.
Stayed 2 nights in May 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Brian

Stayed 1 night in Apr 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and good value for money
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location and easy access to Central London via Elizabeth Line. Friendly staff and nice hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service with a smile
Room not ready when we arrived at 4 pm Offered free drinks in the bar , thank you Woke to no electricity on our side of the hotel, immediate response quickly sorted Manager organised coffee for us ( my main concern) Great customer service which you only find out about when little things go wrong
Stayed 3 nights in Apr 2024

8/10 Good

Thodur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Excel
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexander

Stayed 1 night in Apr 2024