InterContinental London - The O2, an IHG Hotel: Deals & Reviews (London, GBR)

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Riverside hotel connected to the convention centre in Greenwich with 3 restaurants

Dates

December 2024

January 2025

2 bars/lounges, cocktail bar, rooftop bar

Indoor pool, open 6:30 AM to 9:00 PM, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service

Explore the area

Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW

O2 Arena
5 min walk
Greenwich Park
5 min drive
Cutty Sark
6 min drive
London (LCY-London City)
28 min drive

Room options

Premium bedding, minibar, in-room safe, desk

Classic Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Pillow menu

Premium bedding

31 sq m
Sleeps 2
1 Single Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Pillow menu

Premium bedding

40 sq m
City view
Sleeps 4
1 King Bed

Twin Classic

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Pillow menu

Premium bedding

31 sq m
Sleeps 2
2 Single Beds

King Classic

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Pillow menu

Premium bedding

31 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (High Floor)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Pillow menu

31 sq m
River view
Sleeps 2
1 King Bed

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Pillow menu

Premium bedding

31 sq m
City view
Sleeps 2
1 King Bed

One Bedroom Suite

Highlights

Separate dining area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

60 sq m
Sleeps 4
1 Single Bed

Two Bedroom Suite (Canary Wharf View)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Pillow menu

60 sq m
City view
Sleeps 6
1 Single Bed

Presidential Suite

Highlights

Separate dining area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Kitchen

169 sq m
City view
Sleeps 4
1 Single Bed

Similar properties

Spa

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About the area

London

At InterContinental London - The O2, an IHG Hotel, you'll be connected to the convention centre and 0.4 km (0.3 mi) from O2 Arena. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Market Brasserie, serves local cuisine and is open for breakfast and dinner. Clipper Bar is the hotel's own cocktail bar. Enjoy the indoor swimming pool, 24-hour gym, sauna and kids' swimming pool. 16146 square feet (1500 square metres) of event facilities include 34 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning English breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Greenwich hotel, you'll be 3.2 km (2 mi) from Cutty Sark and 3.5 km (2.2 mi) from ExCeL Exhibition Centre.

What's nearby

O2 Arena - 5 min walk - 0.5 km
Cutty Sark - 6 min drive - 3.9 km
ExCeL Exhibition Centre - 11 min drive - 7.4 km
London Stadium - 11 min drive - 7.7 km
Tower of London - 15 min drive - 9.4 km

Getting around

Westcombe Park Station - 4 min drive
North Greenwich Underground Station - 9 min walk
London (LCY-London City) - 28 min drive

Restaurants

‪Banana Tree O2 Arena - ‬7 min walk
‪Nero Express - ‬6 min walk
‪American Express Lounge - ‬5 min walk
‪The Stargazer - ‬11 min walk
‪Starbucks - ‬6 min walk

About this property

InterContinental London - The O2, an IHG Hotel

Riverside hotel connected to the convention centre in Greenwich with 3 restaurants

InterContinental London - The O2, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the business-friendly InterContinental London - The O2, an IHG Hotel. Parking is available for a fee.

This 4-star London hotel is smoke free.

453 guestrooms or units

18 levels

3 dining venues

2 bars or lounges

16146 sq ft of conference space

1500 sq. m of conference space

Built in 2015

Poolside lounge chairs

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Newspapers for purchase

Bellhop

Lift

No smoking on site

InterContinental London - The O2, an IHG Hotel offers 453 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 45 per night)
Wheelchair-accessible parking available

Food and drink

Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
2 bars/lounges
3 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining

Restaurants on site

Clipper Bar
Eighteen Sky Bar
Kinaara
Market Brasserie
Meridian Lounge

Family friendly

Children's pool
Free cot
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

34 meeting rooms
Business centre
Computer station
Conference centre (16,146 square foot of space)

Outdoors

On a river
Pool loungers
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Spa tub
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

18 floors
Ballroom
Banquet hall
Built in 2015
Smoke-free property

Room amenities

Bedroom

Free cot
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

42-inch TV with satellite channels
Pay films

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Heating
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 25 to 30 per person
Self-parking fee: GBP 45 per night
Late check-out fee: GBP 20 (subject to availability)
A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel

Intercontinental O2 Hotel

Intercontinental London O2

Intercontinental O2

Intercontinental London - The O2 England

InterContinental London The O2

InterContinental London The O2 an IHG Hotel

InterContinental London - The O2, an IHG Hotel Hotel

InterContinental London - The O2, an IHG Hotel London

InterContinental London - The O2, an IHG Hotel Hotel London

Frequently asked questions

What is the cancellation policy at InterContinental London - The O2, an IHG Hotel?

InterContinental London - The O2, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental London - The O2, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental London - The O2, an IHG Hotel on 22 Dec 2024 start from NZ$373.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental London - The O2, an IHG Hotel?

Yep, InterContinental London - The O2, an IHG Hotel has a self car park for GBP 45 per night.

Is there a spa on site at InterContinental London - The O2, an IHG Hotel?

Yep, there is an onsite spa at InterContinental London - The O2, an IHG Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does InterContinental London - The O2, an IHG Hotel have a pool?

InterContinental London - The O2, an IHG Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 9:00 PM.

What luxury perks are available at InterContinental London - The O2, an IHG Hotel?

InterContinental London - The O2, an IHG Hotel features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental London - The O2, an IHG Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at InterContinental London - The O2, an IHG Hotel.

Is InterContinental London - The O2, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that InterContinental London - The O2, an IHG Hotel is a hit with families.

Does InterContinental London - The O2, an IHG Hotel serve breakfast?

Yep, visitors love the English breakfast here! Available daily from 7:30 AM to 11:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at InterContinental London - The O2, an IHG Hotel?

No, InterContinental London - The O2, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental London - The O2, an IHG Hotel?

Yep, you can grab a meal at InterContinental London - The O2, an IHG Hotel's onsite restaurant that serves local cuisine.

What time are check-in & check-out at InterContinental London - The O2, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental London - The O2, an IHG Hotel?

No, only service animals are allowed.

InterContinental London - The O2, an IHG Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Dimple

23 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Pauline

Travelled with group

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable! Love this hotel!

Thoroughly enjoyed our stay. Absolutely nothing to complain about, in fact, my main comment would be how friendly and helpful the staff are, across the whole hotel. We really enjoyed cocktails and light bites in the main lobby bar and were looked after beautifully by Rajesh, thank you! I would go to a concert at the O2 just to stay in this hotel!! Great job IC team, thank you!

Stayed 1 night in Aug 2024

6/10 Okay

Lyndsay

Travelled with family

23 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

This is a gorgeous hotel but if you need to take an Uber or a Taxi do NOT stay here on a weekend. There is an ongoing tunnel closure that no one told us about even once we arrived that makes driving from downtown London to the hotel over an hour. It’s only a 15 minute drive to downtown but no taxi or Uber will take you. We were completely stranded twice. I missed out on 3/4 of a Premier league game as a result (the hotel spent 30 min trying to get a taxi they probably knew wasn’t coming) then didn’t tell me the reason - and when I asked for a taxi an hour before we had to leave for the airport the next morning - I went down only yo be told after 30 extra minutes of waiting none was available. We had to cart all of our luggage to the train station and offer the taxi stand 3x the rate ($150) to go a 15 min drive. This hotel needs to earn its guests. Otherwise nice rooms.

Stayed 1 night in Aug 2024

8/10 Good

Christina

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay here for our 23rd Wedding anniversary. We were greeted on arrival and check in was smooth. I knew about the £100 deposit from someone else’s review so it was not a shock. Disappointed to be told the spa was closed but glad to be informed. Sadly not told that the gym was closed or the 18th floor cocktail bar. Did not like the knock at the door late evening asking if we would like to book treatments. The pool was lovely (shame about the children jumping in the pool) the steam room was good. Dinner & breakfast especially at the Market Brasserie was good. Attentive staff. All in all I would recommend and return.

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

James

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with family

17 Aug 2024

Liked: Amenities, property conditions & facilities

Great hotel with a nice view of the Thames snd a good full breakfast. Close to the 02 arena, the subway and outlet shops.

Stayed 2 nights in Aug 2024

10/10 Excellent

Henni

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel. Service is brilliant and the breakfast is well worth the money. It is obviously used by people who are going to concerts so it can be very busy, but that is to be expected.

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

12 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Xiang

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I like this hotel.

Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Travelled with group

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Norman

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

The hotel was fantastic in every way. Food was lovely both at dinner and breakfast.

Stayed 1 night in Aug 2024

10/10 Excellent

alun

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Travelled with partner

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent breakfast and facilities, immaculate room and extremely welcoming staff.

Stayed 3 nights in Aug 2024

2/10 Terrible

Laurie

Business traveller

4 Aug 2024

Disliked: Staff & service

Not enough people on Reception and initially gave us a room with scaffolding blocking the window :(

Stayed 2 nights in Aug 2024

8/10 Good

Paul

2 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Sally

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

8/10 Good

Michelle

1 Aug 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Lisa

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Excellent hotel, very convenient for the O2. All staff were lovely, polite and friendly. Room was great with floor to ceiling windows looking over the Thames, a large bathroom with everything provided that you would need. Breakfast was delicious with plenty of choice, staff here were super attentive. All in all a fabulous stay 😊

Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Business traveller

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Simon, Bath

26 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel. Well maintained. Staff were exceptional - professional,helpful, etc. Gym is a little bit small.

Stayed 3 nights in Jul 2024

6/10 Okay

A

26 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Beautiful hotel with poor business ethics

I was charged £300 for one night which is despicable. The concert at O2 was cancelled and this hotel was non refundable. Really pissed off with their lack of ethics. Also refused to give me IHG reward points. Beautiful hotel but badly treat loyal customers anf i wont return.

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

26 Jul 2024

Cancelled stay

Stayed 1 night in Jul 2024

10/10 Excellent

Donna

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

InterContinental London - The O2, an IHG Hotel

Photo gallery for InterContinental London - The O2, an IHG Hotel

Reviews

Excellent

Popular amenities

Explore the area

Room options

View all photos for Classic Room

Classic Room

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Twin Classic

Twin Classic

Highlights

View all photos for King Classic

King Classic

Highlights

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Highlights

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Highlights

View all photos for One Bedroom Suite

One Bedroom Suite

Highlights

View all photos for Two Bedroom Suite (Canary Wharf View)

Two Bedroom Suite (Canary Wharf View)

Highlights

View all photos for Presidential Suite

Presidential Suite

Highlights

Similar properties

Radisson Blu Hotel, London Canary Wharf East

About the area

London

What's nearby

Getting around

Restaurants

About this property

InterContinental London - The O2, an IHG Hotel

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

InterContinental London - The O2, an IHG Hotel Reviews

Reviews