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Novotel London West

4.0 star property
Hotel with 2 restaurants, a quick walk to Eventim Apollo

Photo gallery for Novotel London West

Bar (on property)
View from room
Bar (on property)
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
The current price is NZ$244
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    ‪6 min walk‬
  • Westfield London Shopping Centre
    ‪5 min drive‬
  • Hyde Park
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Accessible

Superior Twin Room, 2 Single Beds, Accessible

Superior Twin Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

Novotel London West places you in the centre of London, within just a 10-minute stroll of Eventim Apollo and within 30 minutes of Westfield London Shopping Centre. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The fine-dining restaurant, Artisan, serves Modern European cuisine and is open for dinner. 53745 square feet (4993 square metres) of event facilities include 40 meeting rooms and conference space, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Hammersmith and Fulham hotel, you'll be 3 km (1.9 mi) from Kensington Gardens and 3.8 km (2.4 mi) from Hyde Park.

What's nearby

  • Eventim Apollo - 6 min walk - 0.6 km
  • Westfield London Shopping Centre - 5 min drive - 2.5 km
  • Kensington Gardens - 6 min drive - 2.9 km
  • Hyde Park - 6 min drive - 4.2 km
  • Buckingham Palace - 11 min drive - 6.4 km

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Leon - ‬9 min walk
  • ‪Joe & the Juice - ‬10 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk

About this property

Novotel London West

Hotel with 2 restaurants, a quick walk to Eventim Apollo
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53745 square feet (4993 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • 53745 sq ft of conference space
  • 4993 sq. m of conference space
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with minibars and a safe. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Greek, Hindi, Italian, Mongolian, Portuguese, Romanian, Spanish, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 84 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 40 meeting rooms
  • Computer station
  • Conference centre (53,745 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.75 per person
  • Covered self-parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

What is the cancellation policy at Novotel London West?

Novotel London West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel London West?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel London West on 6 Apr 2025 start from NZ$244.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel London West?

Yep, Novotel London West has a covered self car park for GBP 84 per day. Onsite parking is limited.

Is Novotel London West family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that Novotel London West is a hit with families.

Does Novotel London West serve breakfast?

Yep, guests give high marks to the English brekkie here! Available weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Novotel London West?

No, Novotel London West does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel London West?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel London West?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel London West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 500 out of 1201 reviews
Rating 8 - Good. 359 out of 1201 reviews
Rating 6 - Okay. 185 out of 1201 reviews
Rating 4 - Poor. 98 out of 1201 reviews
Rating 2 - Terrible. 59 out of 1201 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location the bar area and staff very helpful excellent breakfast
Stayed 1 night in Dec 2024

6/10 Okay

Yazeed

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Mr T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Trip
Stayed for two nights. Really enjoyed stay. Breakfast was great too!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Comfortable and very clean. Short walk to underground.
Stayed 1 night in Dec 2024

4/10 Poor

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner
The one night stay at the hotel was good. However, the single price/charge for breakfast - whether for coffee and toast or the full works - was not goid
Stayed 1 night in Dec 2024

6/10 Okay

Chiara

Stayed 1 night in Dec 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay Property and room was excellent as were the staff
Stayed 1 night in Dec 2024

8/10 Good

Malin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JAKE

Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that you needed was at hand Nicely decorated for Christmas The room was clean & comfortable. Staff were very polite & helpful. Would recommend highly.
Stayed 2 nights in Dec 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

George

Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Stayed 1 night in Nov 2024

8/10 Good

Jimmy

Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rodders
Nice large rooms. Not noisy. Everything working.
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but we just got unlucky with noisy neighbours after a long haul flight…small space for four of us
Stayed 3 nights in Nov 2024

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For what appears to be a modern hotel, furniture is lacking. The mattress is not firm. There’s a stain on the carpet. The blackout curtains have tiny holes here & there. The bed is so close to the wall that I have to walk sideways & hit my head when getting up. Other areas of the room are clean over all. When I stay outside of my home, I expect to have equal to or better than what I have at home. I don’t have tears in my curtains & stains on the carpet. Our room is #9025 and apparently queen executive rooms are on this floor. It’s the highest and therefore you see the city scape very well. I couldn’t get the wifi to work. Pros are : slippers & robes. Bathroom is very updated which leaves me to question why the rest of the room has details not up to par. 4 pillows on the bed. A few snacks. 2 waters, 1 beer and a can of coke in the fridge complimentary. The staff is friendly & we tipped housekeeping daily We were allowed an early check in due to an overnight flight. (11 am) Location - roughly 4 miles from the theater district. Close enough to the train station if you chose to walk & don’t have mobility issues. *Housekeeping knocked and at the same time opened our room to which I yelled. That’s severely unacceptable. Personally, I wouldn’t stay again. There’s so many hotels to choose from in London. The hotel over all seems very clean and well kept. I scratch my head concerning these details. Reception wouldn’t address our concerns.
Stayed 3 nights in Nov 2024