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Novotel London West

4.0 star property
Hotel with 2 restaurants, a quick walk to Eventim Apollo

Photo gallery for Novotel London West

Bar (on property)
Exterior
Lobby
View from room
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
The current price is NZ$225
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    ‪6 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪11 min walk‬
  • Kensington High Street
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Accessible

Superior Twin Room, 2 Single Beds, Accessible

Superior Twin Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton London Olympia

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.8 out of 5, Good, (1003)
The price is NZ$254
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hilton London Olympia

About the area

London

Novotel London West places you in the centre of London, within just a 10-minute stroll of Eventim Apollo and within 30 minutes of Westfield London Shopping Centre. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The fine-dining restaurant, Artisan, serves Modern European cuisine and is open for dinner. 53745 square feet (4993 square metres) of event facilities include 40 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Hammersmith and Fulham hotel, you'll be 3 km (1.9 mi) from Kensington Gardens and 3.8 km (2.4 mi) from Hyde Park.

What's nearby

  • Eventim Apollo - 6 min walk
  • Westfield London Shopping Centre - 5 min drive
  • Kensington Gardens - 6 min drive
  • Hyde Park - 6 min drive
  • Buckingham Palace - 11 min drive

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Leon - ‬9 min walk
  • ‪Joe & the Juice - ‬10 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk

About this property

Novotel London West

Hotel with 2 restaurants, a quick walk to Eventim Apollo
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 40 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53745 square feet (4993 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • 53745 sq ft of conference space
  • 4993 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with minibars and a safe. 55-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 36 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 40 meeting rooms
  • Computer station
  • Conference centre (53,745 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.75 per person
  • Covered self-parking fee: GBP 36 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

What is the cancellation policy at Novotel London West?

Novotel London West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel London West?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Novotel London West on 9 Mar 2025 start from NZ$225.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel London West?

Yep, Novotel London West has a covered self car park for GBP 36 per day. Onsite parking is limited.

Is Novotel London West family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that Novotel London West is a hit with families.

Does Novotel London West serve breakfast?

Yep, guests give high marks to the English brekkie here! Available weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Novotel London West?

No, Novotel London West does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel London West?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel London West?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel London West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 439 out of 1007 reviews
Rating 8 - Good. 293 out of 1007 reviews
Rating 6 - Okay. 151 out of 1007 reviews
Rating 4 - Poor. 77 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Stayed 1 night in Nov 2024

6/10 Okay

Mr J

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Zero sleep poor intervention;
Staff allowed another couple staying to shout and scream most of the night next to us. Many of us had bad night. Poor intervention, care of residents.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for concert at Eventim
Stayed 1 night in Nov 2024

6/10 Okay

Iain

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Stayed 2 nights in Nov 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was lovely, the room service was amazing the staff were nice and polite
Stayed 3 nights in Nov 2024

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Antoine

Stayed 3 nights in Oct 2024

8/10 Good

Niall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult Check in
Check in was difficult as i was checking client in. I had to come to the hotel from outside to show my credit card. This was quite inconvenient
Stayed 1 night in Nov 2024

6/10 Okay

Cresnel

Travelled with family
Liked: Staff & service
Lobby restrooms needs attention.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaun

Stayed 5 nights in Oct 2024

8/10 Good

Jeevan

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
Room was basic for it being an Executive room. Bed was not comfortable. Ordered breakfast for room, stated time but it was very late and had to ring to chase up.
Stayed 1 night in Nov 2024

10/10 Excellent

Bhushan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for business as well as family stay
Stayed 6 nights in Nov 2024

6/10 Okay

Seng Yen

Travelled with family
Liked: Cleanliness, staff & service
Walkable to Hammersmith station but you need to know exactly which exit to take. Service was indifferent, room was refurbished but bathroom was old, we had a bath towel that wasn’t clean, and the shower amenities provided was in a Rituals brand bottle but very watery and obviously diluted as if they were trying to cut costs. Left a small electronics device behind and it would have been a hassle to retrieve it as I had left the country so I was prepared to give it up, but it would still be nice if they had made an attempt to contact me and asked me what I would like to do with it.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashifa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ashifa squire
The stay was very good . Staff were really friendly and helpful x
Stayed 2 nights in Nov 2024

4/10 Poor

Yan Chi Lana

Disliked: Cleanliness, property conditions & facilities, room comfort
Fair
Stayed here for many times over the past few years. Been in different types of rooms. Only the premium executive rooms are up to standard. Cleanliness is just okay. Hardware is tired and outdated. Air conditioning in summer is a joke, even in winter times room is a bit too warm. Housekeeping for the room hit and miss. Location is convenient as it’s close to two tube stations.
Stayed 3 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine

Liked: Amenities, property conditions & facilities
Quality for very reasonable prices
Stayed 1 night in Nov 2024

8/10 Good

Tony

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness
Directions to the hotel are nonexistent especially as the location is set around heavily trafficked roads, the hotel front of house is good, along with the bar and restaurant facilities although the bar staff were a bit unsure when specific drinks were requested. The room was minimalistic considering the spec of the room booked. Breakfast was ok although probably of the same standard of a premier Inn which to be honest is not a criticism but the cup and breakfast items needed more attention and replenishment as these were lacking and this was not a the busiest period. Overall pleasant stay but overpriced for the experience.
Stayed 1 night in Nov 2024

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and very clean. Efficient check in. Only issue, it was a nightmare getting the lift from the ground floor to the reception area when we got back to the hotel in the evening !
Stayed 1 night in Nov 2024

8/10 Good

J

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Inishka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 6-night stay at Novotel and would recommend it to anyone traveling to London. The breakfast was great and there was a wide variety to choose from. The cleaning staff did an excellent job. The hotel is within walking distance of the train station and local transport. There were also many accessible restaurants and shopping. All in all a great hotel
Stayed 6 nights in Oct 2024