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Putney Hotel, BW Signature Collection

2.5 star property
Hotel with a restaurant, near Thames River

Photo gallery for Putney Hotel, BW Signature Collection

Executive Room, 1 Double Bed, Non Smoking
Deluxe Room, 1 Double Bed, Non Smoking, Balcony | Bathroom shower
Exterior
Reception
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is NZ$178
includes taxes & fees
5 May - 6 May

Explore the area

Map
214 Upper Richmond Road, London, England, SW15 6TD
  • Stamford Bridge Stadium
    ‪6 min drive‬
  • Wimbledon Tennis Club
    ‪7 min drive‬
  • Hyde Park
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Heating
Smart TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Heating
Smart TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Rainfall showerhead
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

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  • Pet-friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 1,004 reviews
The price is NZ$466
includes taxes & fees
4 May - 5 May
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About the area

London

Putney Hotel, BW Signature Collection places you in the heart of London, within a 15-minute walk of Thames River and 4.9 km (3 mi) from Kensington High Street. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, multilingual staff and a lift. Continental breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this Wandsworth hotel include Richmond Park and Stamford Bridge Stadium.

What's nearby

  • Stamford Bridge Stadium - 6 min drive - 3.3 km
  • Wimbledon Tennis Club - 7 min drive - 3.5 km
  • Kensington High Street - 9 min drive - 5.1 km
  • Royal Albert Hall - 11 min drive - 6.5 km
  • Hyde Park - 12 min drive - 6.7 km

Getting around

  • Putney Station - 2 min walk
  • East Putney Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 36 min drive

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪Ye Olde Spotted Horse - ‬3 min walk
  • ‪Kokoro Putney - ‬2 min walk
  • ‪Papa Johns Pizza - ‬3 min walk
  • ‪Artisan - ‬1 min walk

About this property

Putney Hotel, BW Signature Collection

Hotel with a restaurant, near Thames River
There's a restaurant on site. WiFi is free in public spaces. Putney Hotel, BW Signature Collection also features multilingual staff, room service (during limited hours), and a lift.

This London hotel is smoke free.

  • 35 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Lift
  • No smoking on site
  • Dining venue
Putney Hotel, BW Signature Collection offers 35 air-conditioned accommodations with a safe and coffee/tea makers. 40-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve sofa beds. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Putney Hotel BW Signature Collection
Putney BW Signature Collection
Putney BW Signature Collectio
Putney Hotel, BW Signature Collection Hotel
Putney Hotel, BW Signature Collection London
Putney Hotel, BW Signature Collection Hotel London

Frequently asked questions

Does Putney Hotel, BW Signature Collection serve breakfast?

Yep, continental brekkie is available daily between 7:00 AM and 10:00 AM.

How much does it cost to stay at Putney Hotel, BW Signature Collection?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at Putney Hotel, BW Signature Collection on 5 May 2025 start from NZ$177.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Putney Hotel, BW Signature Collection?

No, Putney Hotel, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Putney Hotel, BW Signature Collection?

Yep, you can grab a meal at Putney Hotel, BW Signature Collection's onsite restaurant.

What time are check-in & check-out at Putney Hotel, BW Signature Collection?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Putney Hotel, BW Signature Collection?

No, only service animals are allowed.

Putney Hotel, BW Signature Collection Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 126 reviews
Rating 8 - Good. 37 out of 126 reviews
Rating 6 - Okay. 39 out of 126 reviews
Rating 4 - Poor. 12 out of 126 reviews
Rating 2 - Terrible. 12 out of 126 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

John Stuart

Not the best
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Good use of space to have nice rooms but not the usual hotel experience, more of a serviced room. Comfortable big bed and nice bathroom. Road noise can be a problem
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

A

Stayed 1 night in Oct 2024

4/10 Poor

Jonathan

Travelled with group
Disliked: Amenities, property conditions & facilities
Shabby . Broken window in the room . Very run down hotel generally.
Stayed 1 night in Oct 2024

10/10 Excellent

maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff where very friendly I would definitely stay again
Stayed 2 nights in Oct 2024

2/10 Terrible

Tony

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience, would not return or recommend

First time I have stayed at this hotel and it was not a pleasant experience from the moment I walked into the room. It was very cold inside because one of the windows was not sealed so it was not letting in a cold draft (it was 9C outside) but also all the noise from the main road (motorcycles, buses, trucks, people, etc.). I got the person on the front desk to come up to the room and she tried to lock the window, but it made no difference. I asked what I should do, and she said to turn on the heating because there were no other rooms. I was not accepting this resolution so continued to press for another room. She finally confirmed there was another room but the problem was that it was a basic room and they refused to refund the difference. I ended up having one of the worst nights sleep because even with the heating on it was very cold in the room and the loud noises kept waking me up. I left the next day as I could not do another night in that room.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would think twice before booking it!

I’ve never had to give any of the hotels I stayed in such a bad review. I always read reviews before booking anything but I had no opportunity to do it this time, unfortunately. It’s recommended for the management and owners to revisit basic cleaning steps. It’s not hard to get the room hoovered and dusted before guests arrival. Carpet looks absolutely terrible and smells of dump as soon as you open the door. There were a lot of cobwebs in a room, making it look like an abandoned attic! Sorry it’s a definite no for me!
Stayed 1 night in Oct 2024

8/10 Good

Denis

Stayed 2 nights in Oct 2024

2/10 Terrible

Aonani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos were not an accurate representation of the property or rooms. My shower didn’t drain, causing the bathroom to flood. The bed was extremely uncomfortable, and there was no deadbolt on the door, which made me feel unsafe. I checked out immediately after arriving. I filed a claim for a refund but have received no response.
Stayed 11 nights in Sep 2024

8/10 Good

Krithia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Putney Hotel, BW Signature Collection was fine. I read reviews before staying and while I might agree with some of the comments made about the rooms, my bed was comfortable and clean and the minor issue I had was rectified immediately and the staff (particularly Christina on Reception) were absolutely lovely and so helpful. The location was perfect for everything I needed and I could walk to lots of cafes, restaurants and also the tube, train and bus stops.
Stayed 5 nights in Sep 2024

6/10 Okay

Colm

Disliked: Cleanliness, property conditions & facilities
Not a great property. Quite a bad smell at Ground floor level. The hotel overall is quite tired and really needs some attention .
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Sep 2024

6/10 Okay

Deborah

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Nice staff. Good customer service. Tired hotel that needs updating but ok for 1 night stay . Dodgy stain on bed cover. But other wise clean sheets and comfy bed. Take your earplugs, on a main road
Stayed 1 night in Sep 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service
Decent enough and spacious room but was close to rail line which wasn't mentioned and so quite loud sound of trains till late and from early which left sleep a bit disrupted. Shower didn't train properly so prone to flooding bathroom without management
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 4 nights in Aug 2024

8/10 Good

A M D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, 2 mins walk from the railway station. Noisy pub across the road, and the a/c wasn't working so the hotel threw in free breakfasts for my 3 night stay, so that was appreciated.
Stayed 3 nights in Aug 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very clean rooms. If in the area again would definitely stay there.
Stayed 1 night in Aug 2024

2/10 Terrible

Margaret

Liked: Cleanliness, staff & service
Disliked: Room comfort

Poor stay

There was no air conditioning..out of order. It was close to 30degrees. I had to open the windows so the noise of the traffic kept me awske. Not a good stat at all. Staff were pleasant...the lady in particular. Out of interest why is the toilet paper put in such an awkward place...for females anyway. There were no glasses in the room.
Stayed 1 night in Jul 2024

2/10 Terrible

ALAN

Travelled with partner
On checkin 1545 told AirCon not working in whole building. No offer of time eta to fix, no offer of fan. No update at 1930. Very stuffy in room so had window open all night with A205 road outside. Very noisy and pollution from heavy traffic, no sleep! Decided to checkout and go home next morning. No update on Aircon fix. Got £87 refund for 2nd night but room cost me £102 per night. No aplology from Staff or written letter for reason aircon not fixed. Can i get proper refund please? Regards Alan Lake.
Stayed 2 nights in Jul 2024

6/10 Okay

k

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too hot, no sleep

Room was clean and tidy. Unfortunately the air conditioning was broken. The room was extremely hot, couldn't sleep due to the room temperature. Asked for a fan but they do not have any. WiFi connection was poor constantly dropped out. Room was dark , could do with some better lighting. Lovely powerful shower, staff very friendly and welcoming. Would only stay again if they get the air conditioning fixed.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable stay

The air conditioning was broken for our weekend stay while the temperature was 26 - 30 degrees. This made for a very uncomfortable stay - the windows were also latched shut. The room was stated to be ready at 2 PM however it wasn’t ready until 4 PM. On the positive side, the customer service agents/receptionists were good and helpful where possible
Stayed 2 nights in Jul 2024