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Seraphine Hammersmith Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Thames River

Photo gallery for Seraphine Hammersmith Hotel

Exterior
Exterior
Breakfast meal
Single Room
Triple Room

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$166
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
84 King Street, Hammersmith, London, England, W6 0QW
  • Eventim Apollo
    ‪7 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪19 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Double Room, Accessible

Double Room, Accessible

Double Room, Accessible

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Bathroom

Double Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

Similar properties

Lobby

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  • Free WiFi
  • Air conditioning
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  • Laundry
4.2 out of 5, Very good, (1000)
The price is NZ$240
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About the area

London

Seraphine Hammersmith Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Thames River and Eventim Apollo. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and babysitting services. Plus you'll find dry cleaning/laundry services, tour/ticket assistance and multilingual staff. .Within a 20-minute walk of this 3-property class Hammersmith and Fulham hotel, attractions include Kensington High Street and Olympia Conference and Exhibition Centre.

What's nearby

  • Eventim Apollo - 7 min walk
  • Olympia Conference and Exhibition Centre - 19 min walk
  • Kensington High Street - 20 min walk
  • Westfield London Shopping Centre - 5 min drive
  • Hyde Park - 8 min drive

Getting around

  • Kensington (Olympia) Underground Station - 4 min drive
  • Hammersmith Station - 5 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Hop Poles - ‬3 min walk
  • ‪The Plough & Harrow - ‬1 min walk
  • ‪German Doner Kebab - ‬1 min walk
  • ‪Eat Tokyo - ‬2 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Seraphine Hammersmith Hotel

Hotel with a 24-hour front desk, a short walk to Thames River
Seraphine Hammersmith Hotel offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi. Seraphine Hammersmith Hotel also features a front desk safe, a porter, and a television in common area. A complete renovation of Seraphine Hammersmith Hotel was completed in January 2023.

This 3-star London hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 3 levels
  • Built in 2010
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • No smoking on site
Seraphine Hammersmith Hotel offers 41 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Hindi, Hungarian, Polish, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hammersmith
Best Western Hammersmith Hotel
Best Western Plus Seraphine
Best Western Plus Seraphine Hammersmith
Best Western Plus Seraphine Hammersmith Hotel
Best Western Plus Seraphine Hotel
Best Western Seraphine Hotel Hammersmith
Hammersmith Best Western Hotel
Seraphine Best Western
Seraphine Hammersmith
Best Western Plus Seraphine Hammersmith Hotel London
Best Western Plus Seraphine Hammersmith London
Seraphine Hammersmith Hotel Sure Hotel Collection Best Western
Seraphine Hotel Sure Hotel Collection Best Western
Seraphine Hammersmith Sure Collection Best Western
Seraphine Sure Collection Best Western
Best Western Plus Seraphine Hammersmith Hotel
Seraphine Sure Collection Best

Frequently asked questions

What is the cancellation policy at Seraphine Hammersmith Hotel?

Seraphine Hammersmith Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Seraphine Hammersmith Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Seraphine Hammersmith Hotel on 23 Feb 2025 start from NZ$166.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Seraphine Hammersmith Hotel?

No, Seraphine Hammersmith Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Seraphine Hammersmith Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Seraphine Hammersmith Hotel?

No, pets are not allowed.

Seraphine Hammersmith Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 248 out of 1001 reviews
Rating 8 - Good. 436 out of 1001 reviews
Rating 6 - Okay. 217 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

A.A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well kept room, however my room was close to Hotel Store Room so was easily distracted with continuous door opening and closing.
Stayed 5 nights in Nov 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Privacy
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Amenities, property conditions & facilities
This hotel is in a great location only 6 mins walk to the tube....the premises are very clean and staff friendly and welcoming. Our room was a triple room, which although compact had ample space. The bathroom facilities were excellent and the shower powerful. The hotel was exceptionally quiet and we didnt hear other guests. Dont hesitate to book this hotel - i will definitely look to book again for my next visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

A

Stayed 1 night in Oct 2024

10/10 Excellent

Laurence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

4/10 Poor

Matthew

Business traveller
Disliked: Property conditions & facilities, room comfort
Good location. Poor rooms.
Positives - close to my office - close to Hammersmith station - good shower Negatives - no elevator in hotel with 3 floors. My mum came for a theatre trip while I worked and we were on top floor and she had a horrendous time with the stairs. Doesn’t mention no lift anywhere in advert. - no windows. The top floor has no windows or air flow. - too warm. Top floor that has no windows has air con that doesn’t go below 19 meaning the rooms are warm and stuffy and not nice to be in. - “Cosy room” = barely larger than the bed. - “breakfast” consists of a horrible sausage roll, yoghurt, banana and small cereal bar. Do not pay extra for this when there’s marks and Spencer’s food hall over the road.
Stayed 2 nights in Oct 2024

2/10 Terrible

Paata

Stayed 1 night in Oct 2024

8/10 Good

Mohammed Chaouki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: Large TV, good wi-fi, breakfast arrived on time. Cons: Disorganized check-in. The first 2 rooms we were given were occupied/dirty. Hotel split across 2 different buildings. The larger building has 3 floors and no lift. VERY small rooms. Window in our room was broken. Water leak from air vent when heat was turned on. Very expensive for the location and room quality.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
Naim went above and beyond for our stay at Seraphine Hotel. He was so kind and lovely and upgraded us even with a full hotel. The heated floor in the bathroom was wonderful. With only 5 min away from Hammersmith Apollo it was a worth every penny. Breakfast was delivered on time. It’s a basic hotel, the price is reflected in the standard on the rooms and breakfast. But the service, cleanliness, comfortable bed and a good night sleep makes it a 5 star stay! We’re coming back.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great location
Stayed 2 nights in Sep 2024

6/10 Okay

Agata

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again!
Lovely hotel, perfect walking distance to the Eventim Apollo. Very friendly and welcoming staff, nice clean room and loved the big bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the above 😊
Stayed 1 night in Aug 2024

8/10 Good

Zakaria

Liked: Staff & service, property conditions & facilities
.
Stayed 20 nights in Jul 2024

6/10 Okay

Elena

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Antoinette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful front desk staff
Stayed 1 night in Jul 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lift, no bar, no dinning room and did I mention no bar
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, close to many shops and the tube. Also was quiet. I enjoyed the free breakfast. The room was a good size too. Only downside was our room was on the third floor with no lift.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but are clean and very modern, the staff are friendly and helpful, the location in Hammersmith is ideal, minutes to the shops and underground.
Stayed 3 nights in Jun 2024

8/10 Good

jill

Travelled with family
Liked: Staff & service
Very nice staff, convenient location, rooms are small but generally clean (drawers were dirty so I just didn’t use them), WiFi is spotty. Close to the tube and it’s a main hub so easy to get everywhere. Smile Thai Massage nearby is great as is Lumi yoga across the street. Wagamana’s yum. Mall with IKEA a couple min walk. Walk down by the Thames is gorgeous and charming. Hammersmith generally busy vs quaint but diverse and felt fairly safe.
Stayed 4 nights in Jun 2024

6/10 Okay

Pious

Stayed 4 nights in Jun 2024

8/10 Good

Pious

Travelled with group
Liked: Cleanliness, staff & service
Good property but too much money for the stay. Will look for something more cheap next time
Stayed 3 nights in Jun 2024

6/10 Okay

Ioana

Business traveller
I appreciated the breakfast provided and the location close to the Hammersmith station, but getting logged out of the wifi after around 2 hours of streaming was extremely inconvenient. This was not mentioned whatsoever when I checked in, and I only realized it when I got a warning on my work phone that I had used up all of my data. I contacted Reception and they asked me to provide the wifi addresses/IMEI codes for my devices to have those re-activated. A little lengthy, but this seemed to fix the issue until I got logged out once again later that night, but unfortunately no one was available to help me anymore at that time of night. All in all, I was happy with the stay until this very frustrating and costly situation, especially since I had to pay out of pocket the data usage on my work phone which the hotel took no responsibility for. Also, the walls are paper thin, I could hear the neighbors or was it the cleaning people talking loudly next door.
Stayed 4 nights in Jun 2024