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Best Western Ontario Mills Mall

2.5 star property
Pet-friendly hotel connected to a shopping centre in Ontario with free breakfast

Photo gallery for Best Western Ontario Mills Mall

Lobby
Property amenity
Exterior
Premium bedding, down duvets, pillow-top beds, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Room service
  • Gym
  • Pet-friendly
The current price is NZ$239
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
4395 Ontario Mills Pkwy, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪5 min walk‬
  • Toyota Arena
    ‪15 min walk‬
  • Ontario Convention Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Accessible bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Ontario

Best Western Ontario Mills Mall places you in the centre of Ontario, connected to a shopping centre and within a short 5-minute stroll of Ontario Mills Shopping Mall and iFLY Indoor Skydiving - Ontario. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. 797 square feet (74 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. .In proximity to this Ontario hotel you'll find Riverside Convention Center.

What's nearby

  • Ontario Mills Shopping Mall - 5 min walk - 0.4 km
  • Toyota Arena - 15 min walk - 1.3 km
  • Ontario Convention Center - 4 min drive - 5.1 km
  • Rancho Cucamonga Epicenter - 4 min drive - 5.0 km
  • Victoria Gardens - 6 min drive - 7.3 km

Getting around

  • Upland Station - 8 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 6 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪In-N-Out Burger - ‬3 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Panda Express - ‬7 min walk

About this property

Best Western Ontario Mills Mall

Pet-friendly hotel connected to a shopping centre in Ontario with free breakfast
Best Western Ontario Mills Mall offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Ontario Mills Mall. Free self parking is available.

This Ontario hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • 797 sq ft of conference space
  • 74 sq. m of conference space
  • Full breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
Best Western Ontario Mills Mall offers 105 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Similar properties

Exterior

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,210 reviews
The price is NZ$200
includes taxes & fees
20 Apr - 21 Apr
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus a one-off USD 75 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

Is parking available at Best Western Ontario Mills Mall?

Yep, Best Western Ontario Mills Mall has a free self car park.

How much does it cost to stay at Best Western Ontario Mills Mall?

As of 8 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western Ontario Mills Mall on 13 Apr 2025 start from NZ$238.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Ontario Mills Mall?

No, there is no spa at this property. Villaggio Nail Spa is a short 18-minute walk away.

Does Best Western Ontario Mills Mall have a pool?

Best Western Ontario Mills Mall has an outdoor pool.

What makes Best Western Ontario Mills Mall a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Ontario Mills Mall.

Is Best Western Ontario Mills Mall family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Ontario Mills Mall is a hit with families.

Does Best Western Ontario Mills Mall serve breakfast?

Yeah, our travelers highly rate the free full breakfast here! Served on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Ontario Mills Mall?

No, Best Western Ontario Mills Mall does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Ontario Mills Mall?

Check-in begins at 3 PM. Check-out time is noon.

Best Western Ontario Mills Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 254 out of 370 reviews
Rating 8 - Good. 70 out of 370 reviews
Rating 6 - Okay. 24 out of 370 reviews
Rating 4 - Poor. 13 out of 370 reviews
Rating 2 - Terrible. 9 out of 370 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Stayed 1 night in Dec 2024

2/10 Terrible

JIAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Stayed 2 nights in Jan 2025

6/10 Okay

Christopher

Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Gerardo

Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but some of the outlets were not working.
Stayed 1 night in Dec 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Older hotel very clean but definitely older. Service was great at the desk
Stayed 1 night in Dec 2024

10/10 Excellent

Bassam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great rooms and service
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge, Northridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast run out and we waiting 20 min for bring more.
Stayed 1 night in Dec 2024

10/10 Excellent

Bikram

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Dec 2024

4/10 Poor

Cheryl

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was clean on arrival but it was impossible to get someone to clean it during our stay, even after requesting. We dumped our own trash and called for towels and toilet paper several times, they dropped it off without a problem. Hot tub was great the first time, second time were branches and two feet of foam with no pool towels. We were there for 5 days.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Irene

Stayed 2 nights in Nov 2024

10/10 Excellent

Heriberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, the place was close to the mall and it was nice and clean. The only thing was a homeless guy being aggressive towards me for no reason no fault of the hotel but would like to share.
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

10/10 Excellent

darwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Chad

Stayed 2 nights in Nov 2024

2/10 Terrible

Therese

Disliked: Room comfort
Don’t Stay Here
Where do I start. When checking in, they were not very welcoming. The bed was very uncomfortable. They cleaned carpets in the hallway and maybe the rooms (the door was open and they had a blower going into the room). The blower went all night and it was very loud. They should never have given out the rooms on the first floor with all this going on. Will not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Linda, El Mirage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, roomy, nice room.
Stayed 3 nights in Nov 2024

4/10 Poor

Kanita

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024