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Best Western Plus Carriage Inn

3.5 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Photo gallery for Best Western Plus Carriage Inn

Exterior
Reception
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
The current price is NZ$257
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411
  • Sherman Oaks Galleria
    ‪2 min drive‬
  • Skirball Cultural Center
    ‪6 min drive‬
  • Universal Studios Hollywood
    ‪11 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

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About the area

Van Nuys

At Best Western Plus Carriage Inn you'll be within a 30-minute stroll of Sherman Oaks Castle Park and Sherman Oaks Galleria. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym, Hot tub and pool loungers. A meeting room and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 5 AM and 11:30 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Van Nuys hotel, you'll be 2.4 km (1.5 mi) from Van Nuys Sherman Oaks War Memorial Park and 3.1 km (1.9 mi) from Iceland Ice Skating Rink.

What's nearby

  • Sherman Oaks Castle Park - 15 min walk - 1.3 km
  • Sherman Oaks Galleria - 2 min drive - 1.8 km
  • Van Nuys Sherman Oaks War Memorial Park - 3 min drive - 2.5 km
  • Skirball Cultural Center - 6 min drive - 7.6 km
  • Universal Studios Hollywood - 11 min drive - 13.7 km

Getting around

  • Van Nuys Station - 7 min drive
  • North Hollywood Station - 19 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 31 min drive

Restaurants

  • ‪Jack in the Box - ‬2 min drive
  • ‪MacLeod Ale Brewing Co - ‬3 min drive
  • ‪Wendy's - ‬15 min walk
  • ‪Zankou Chicken - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Best Western Plus Carriage Inn

Eco-certified hotel with fitness centre and 24-hour business centre
Best Western Plus Carriage Inn offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Plus Carriage Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Van Nuys hotel is smoke free.

  • 178 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Best Western Plus Carriage Inn offers 178 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Van Nuys hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

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Exterior

Holiday Inn Express Van Nuys by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,004 reviews
The price is NZ$249
includes taxes & fees
31 Mar - 1 Apr
Holiday Inn Express Van Nuys by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self-parking fee: USD 12.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

Is parking available at Best Western Plus Carriage Inn?

Yep, Best Western Plus Carriage Inn has an uncovered self car park with in/out privileges for USD 12.00 per night. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at Best Western Plus Carriage Inn?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carriage Inn on 20 Apr 2025 start from NZ$257.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Carriage Inn?

The closest beach to Best Western Plus Carriage Inn is Santa Monica Beach (17.8 km).

Does Best Western Plus Carriage Inn have a pool?

Best Western Plus Carriage Inn has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM.

What makes Best Western Plus Carriage Inn a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Carriage Inn.

Is Best Western Plus Carriage Inn family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Carriage Inn is a hit with families.

Does Best Western Plus Carriage Inn serve breakfast?

Yep, full breakfast is offered daily between 5 AM and 11:30 AM.

Is there a free airport shuttle available at Best Western Plus Carriage Inn?

No, Best Western Plus Carriage Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Carriage Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Carriage Inn?

Check-in begins at 3 PM. Check-out time is noon.

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 797 out of 1340 reviews
Rating 8 - Good. 294 out of 1340 reviews
Rating 6 - Okay. 129 out of 1340 reviews
Rating 4 - Poor. 65 out of 1340 reviews
Rating 2 - Terrible. 55 out of 1340 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mashood

Travelled with group
Disliked: Staff & service, amenities
Average property. Staff was not friendly and welcoming, especially the person on night shift.
Stayed 4 nights in Dec 2024

6/10 Okay

Sergey

Stayed 1 night in Nov 2024

2/10 Terrible

Vadym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My request to cancel my booking was declined, though I told them I have a mental disorder and booked the hotel by mistake when I was manic, but my booking cancellation request was declined.This is unfair. I start lawsuit against the Hotel service and will require money for two night stay.pensation, that is much bigger than I paid for. This is discrimination by health. The hotel management owners must pay for this. Permanently disabled person, Vadym Merezhko
Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela, Bishop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept property with a Dennys on the property! Could have used a microwave but otherwise room was more than adequate. I didn't know parking was $14 charge until check in.
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sara

Liked: Property conditions & facilities
M
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Stayed 1 night in Dec 2024

10/10 Excellent

Samuel, Calgary

Stayed 3 nights in Aug 2024

8/10 Good

ernesta

Liked: Staff & service, property conditions & facilities

6/10 Okay

Yolyoltl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bathroom has a leaking on the ceiling above the shower head. I did report to the staff at the front desk
Stayed 1 night in Dec 2024

10/10 Excellent

Yolanda

V
Stayed 1 night in Dec 2024

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fonica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very comfortable
Stayed 1 night in Dec 2024

8/10 Good

Johan S

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay in Sherman Oaks, CA
The rooms are spacious, the king beds are very comfortable, and there is very little noice despite being next door to busy I-405. The hotel provides free parking, but the parking lots are often full at bedtime which can be a challenge. The hotel does not have a restaurant, thus no breakfast included in the room price, but there is a Denny’s on the property, open 24/7.
Stayed 4 nights in Dec 2024

8/10 Good

Rami

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

evelyn

Stayed 1 night in Nov 2024

10/10 Excellent

Aleksandr

Stayed 1 night in Dec 2024

4/10 Poor

Gina

Stayed 4 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean, comfortable room and the staff was incredibly helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

6/10 Okay

Steven

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Waqas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024

10/10 Excellent

Marites, Las Vegasn

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to shops, gas
Stayed 1 night in Dec 2024