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DoubleTree by Hilton LAX - El Segundo

4.0 star property
Suburban hotel with free airport shuttle and 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton LAX - El Segundo

Exterior
Terrace/patio
Studio Suite, 1 King Bed, Non Smoking | Living area
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Studio Suite, 1 King Bed, Non Smoking | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free airport shuttle
  • Pool
  • Room service
The price is NZ$237
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
1985 E Grand Ave, El Segundo, CA, 90245
  • Toyota Sports Performance Center
    ‪10 min walk‬
  • Boeing Satellite Development Center
    ‪3 min drive‬
  • Topgolf
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Walk In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Walk In Shower)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Walk In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Walk In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Oversized)

Room, 1 King Bed, Corner (Oversized)

Room, 1 King Bed, Corner (Oversized)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner (Oversized)

Room, 2 Queen Beds, Corner (Oversized)

Room, 2 Queen Beds, Corner (Oversized)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (High Floor)

7.4 out of 10
Good
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (High Floor, Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (High Floor, Mobility)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Walk In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Walk In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites Los Angeles LAX/El Segundo

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.2 out of 5, Very good, (3498)
The price is NZ$207
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Fairfield Inn & Suites Los Angeles LAX/El Segundo

About the area

El Segundo

At DoubleTree by Hilton LAX - El Segundo, you'll be 1.9 km (1.2 mi) from Topgolf and 5.3 km (3.3 mi) from Manhattan Beach Pier. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 4513 square feet (419 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class El Segundo hotel include Kia Forum and SoFi Stadium.

What's nearby

  • Toyota Sports Performance Center - 10 min walk
  • Topgolf - 3 min drive
  • Manhattan Beach Pier - 6 min drive
  • Kia Forum - 8 min drive
  • SoFi Stadium - 9 min drive

Getting around

  • Mariposa Station - 11 min walk
  • Los Angeles Union Station - 21 min drive
  • Los Angeles Intl. (LAX) - 12 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪In-N-Out Burger - ‬11 min walk
  • ‪Topgolf - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬15 min walk

About this property

DoubleTree by Hilton LAX - El Segundo

Suburban hotel with free airport shuttle and 24-hour fitness centre
DoubleTree by Hilton LAX - El Segundo offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 4513 square feet (419 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly DoubleTree by Hilton LAX - El Segundo. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 4-star El Segundo hotel is smoke free.

  • 216 guestrooms or units
  • 7 levels
  • Conference rooms
  • 4513 sq ft of conference space
  • 419 sq. m of conference space
  • Built in 1989
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton LAX - El Segundo offers 216 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Secured, covered parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.50 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • East Grand Bar and Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 4,513 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests are recommended to download the property's HIlton HHonors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.50 to 25.00 per person
  • Covered self-parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree El Segundo LAX
DoubleTree Hilton Hotel El Segundo LAX
DoubleTree Hilton LAX El Segundo
Hilton El Segundo LAX
DoubleTree Hilton LAX El Segundo Hotel
DoubleTree by Hilton LAX - El Segundo Hotel
DoubleTree by Hilton LAX - El Segundo El Segundo
DoubleTree by Hilton LAX - El Segundo Hotel El Segundo

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton LAX - El Segundo?

DoubleTree by Hilton LAX - El Segundo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton LAX - El Segundo?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton LAX - El Segundo on 23 Jan 2025 start from NZ$237.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton LAX - El Segundo?

Yep, DoubleTree by Hilton LAX - El Segundo has a secured covered self car park with in/out privileges for USD 30.00 per day.

Are there any beaches close to DoubleTree by Hilton LAX - El Segundo?

The closest beach to DoubleTree by Hilton LAX - El Segundo is Venice Beach (10.6 km).

Does DoubleTree by Hilton LAX - El Segundo have a pool?

DoubleTree by Hilton LAX - El Segundo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM.

What makes DoubleTree by Hilton LAX - El Segundo a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton LAX - El Segundo.

Is DoubleTree by Hilton LAX - El Segundo family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton LAX - El Segundo is a hit with families.

Does DoubleTree by Hilton LAX - El Segundo serve breakfast?

You bet, buffet breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton LAX - El Segundo?

Yep, there's a free airport shuttle that runs from 6:00 AM - 11:00 PM on request.

Is there a bar or restaurant at DoubleTree by Hilton LAX - El Segundo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton LAX - El Segundo?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

DoubleTree by Hilton LAX - El Segundo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 620 out of 1553 reviews" "
Rating 8 - Good. 331 out of 1553 reviews" "
Rating 6 - Okay. 247 out of 1553 reviews" "
Rating 4 - Poor. 164 out of 1553 reviews" "
Rating 2 - Terrible. 191 out of 1553 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, we were checked in early, room was comfortable, bedding was fab!
Stayed 1 night in Nov 2024

10/10 Excellent

Edward Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and the front dest was very helpful
Stayed 2 nights in Oct 2024

8/10 Good

Renee Gibson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 4 nights in Oct 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice clean big room
Stayed 1 night in Oct 2024

2/10 Terrible

Kamal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one person at check in desk for a line. I have reserved 3 rooms, could not get together on one floor. Toilet was not flushing properly. No body wash and waited to take shower. No iron was in room. Unexpected car parking charges for $27 night which was cross the street from the hotel. Next day forgot to leave towels in room after cleaning. Upon check out asked for receipt, attendant said 3rd party will send you receipt where you have booked the trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great restaurant and great hotel overall!
Stayed 1 night in Oct 2024

6/10 Okay

Minnie

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful area and great breakfast buffet!
Stayed 7 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Hotel is amazing..but room in front, people talking loud and smoking. So you for sue hear everything and sometimes smell as well the cigarettes
Stayed 1 night in Oct 2024

8/10 Good

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfy
Stayed 2 nights in Oct 2024

6/10 Okay

Owen

Travelled with partner
Liked: Cleanliness
Room was sufficient, exception being the pillows were TERRIBLE & parking was a challenge due to other guests who cannot park
Stayed 1 night in Oct 2024

4/10 Poor

Laura

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
This DoubleTree is a Double Dump
I read reviews prior to booking and wrote off the negative reviews as people just being high maintenance. Make no mistake, this is one of the worst mid-range hotels I have stayed at in recent times. What made it worse is that the problems are so endemic to the guest experience that there was a permanent gray cloud. Guests were upset and the employees so uncaring and apathetic that it wasn't even worth trying to get issues resolved. My room was so dated that when I sat on the bed, the mattress sank in the middle. None of the toiletries in the shower were refilled, empty when I arrived and never refilled throughout my stay. When I asked the front desk if they could make a note for housekeeping, she just handed.l me the full size commercial refill bottles from under the desk. Guess I wasn't the first to ask? I paid extra for breakfast. Burnt tasting coffee and the apples were brown and wrinkled. Come on....how long does it take an apple to look that way? Months. I only had breakfast there the first morning, a total waste of money. There were so many issues, it's hard to list them all out. When I told one of my ex-Mattel colleagues this is where I was staying, she said "are you crazy? That place is known as Double Dump". Now I know.
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room, seemed fairly new. Clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
The General Manager was working the front desk (I believe Lewis was his name). He was very welcoming and made the check-in process quick and pleasant. Loved the welcome gift!! Great shuttle service.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
LAAAAA
If you intend on going to any of the theme parks, this is the hotel for you! Less than 10 minutes from LAX, 20 minutes from Disneyland, and it even shares the property space with MATTEL (company that makes toys!). Don’t expect an early check-in because they seem to be booked & busy. Parking was great, except later in the evening. As I emphasize, booked & busy! I was able to ship a package there that I needed during my stay. All in all, I enjoyed my stay!! I will definitely keep this location in my mind for my next visit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice area
Stayed 4 nights in Oct 2024

4/10 Poor

Jackie, Miami Springs

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was fine but the staff and manager had absolutely terrible service. Booked his hotel mainly for the distance to the airport and the accessibility to having a crib in our room. Called the hotel three weeks in advance of our trip that we will need a crib in our room for our day and representative was nice and advised that we will be taken care of. Go to show the day of check-in while checking in the host had advised us at that point that it was first come first serve, and there were no more cribs available they did request housekeeping to take a second look because of our pushback and frustration and come to show that they gave us a call and did not have any cribs available nor did they have any rooms available with a bigger bed to bed share with my infant. At this point, it was too late in the night to consider changing hotels and we had to stay there and thankfully it was only one night, but it was very frustrating to think like what to do with an infant that doesn’t know how to sleep in a proper bed and the manager had no solution for us. If we would’ve known that the Crabel’s first come first serve, we would’ve gone to the hotel first checked in and then ran and explored the city versus doing the opposite. Very poor communication between the team.
Stayed 1 night in Oct 2024

10/10 Excellent

Asaad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

Abdeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet, and safe property.
Stayed 1 night in Oct 2024

4/10 Poor

Florence

Disliked: Staff & service
Service is very slow and Staff are not so accommodating.
Stayed 3 nights in Oct 2024

8/10 Good

Mary K

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Loved the cookies!
Stayed 1 night in Oct 2024